Honda of Freehold - Service Center

Service They took the car in at the appointment time. Friendly service people. The car would have been done as promised if the power did not go out. They took the car in at the appointment time. Friendly service people. The car would have been done as promised if the power did not go out. More

Great service I was very happy with my service. Steve kept me informed on the progress and notified me as soon as it was ready. Everyone was very polite and profess I was very happy with my service. Steve kept me informed on the progress and notified me as soon as it was ready. Everyone was very polite and professional and the establishment was very clean. I would recommend Honda Freehold to everyone. More

Service I have been a car owner for over 45 years. I have never received such quality service as the one I received from Mr. Hernandez, the service manager. I have been a car owner for over 45 years. I have never received such quality service as the one I received from Mr. Hernandez, the service manager. He showed great concern and even stepped out of a meeting to address my concerns. He is wonderful and I am recommending everyone I know to him. You are lucky to have him as a service manager who clearly puts customer satisfaction at the top of his priority list. Steve Michaels 908-770-4992 More

Excellent My car was ready on time. Steve explained the service to me which involved both a 15,000 mile service and a brake replacement. Very good with my que My car was ready on time. Steve explained the service to me which involved both a 15,000 mile service and a brake replacement. Very good with my questions. More

Get a second opinion when they recommend you for the service Brought my car for regular service, the dealership recommend me for changing the timing belt and fix the spool valve leaking. I told them I did my ti Brought my car for regular service, the dealership recommend me for changing the timing belt and fix the spool valve leaking. I told them I did my timing belt somewhere else before. The inspection report still said that I need to replace the timing belt. This really makes you think if they actually look at your car when they recommend anything. Then, they tell me the spool valve is leaking and if I dont fix it right away, it will make my alternator fail. This sounds so serious so I asked how much and it turns out $1300. So I turn it down since I never see any oil leaking on the ground before. Today, I got a second opinion. I do have a leak indeed; however, I was told that this is such a minor leak and the repair is not necessary. If I have to take care of it, the spool valve gasket is only $15 for the part. $15+ service vs. $1300!! Minor leak that is not necessary vs. immediately attention is needed!!! After these two recommendation, I personally ask myself should I even listen to their recommedation next time! In general, the customer service representative is very nice and friendly. However, I feel they are trained to sell the service like this! Especially those days that they are not busy and do not have much customers! More

Outstanding Service The attendant was truly knowledgeable and professional She answered all my questions and offered advice. She was courteous and extremely friendly, m The attendant was truly knowledgeable and professional She answered all my questions and offered advice. She was courteous and extremely friendly, made me feel at home. Service was performed expeditiously. Other Honda Dealers are closer to my residence, but it is worth the travel because of the outstanding Service I received at Freehold. More

Friendly, helpful, excellent service! Excellent service done in a timely manner. Staff was friendly , helpful and attentative. The head service Manager, Sal Hernandez, was extremely profe Excellent service done in a timely manner. Staff was friendly , helpful and attentative. The head service Manager, Sal Hernandez, was extremely professional, friendly and.a pleasure to work with. Would go anywhere else! More

Great Today, I went to Honda of Freehold for an oil change and my service representative Brian Daley was nothing but kind and helpful to me! Today, I went to Honda of Freehold for an oil change and my service representative Brian Daley was nothing but kind and helpful to me! More

Great service Awesome service could not have asked for a better staff to help me. I really appreciate their help and will be back. Thank you again Awesome service could not have asked for a better staff to help me. I really appreciate their help and will be back. Thank you again More