Honda of Freehold - Service Center

Warentee Service Service was performed in specified time, loaner was available and car was washed and dried. Service center was immaculate. Brian was very courteous Service was performed in specified time, loaner was available and car was washed and dried. Service center was immaculate. Brian was very courteous and knowledgeable. More

excellent service Steven has given excellent service! I would recommend him again! Very attentive and professional. Very precise and polite. Took a sincere inte Steven has given excellent service! I would recommend him again! Very attentive and professional. Very precise and polite. Took a sincere interest in my needs. More

Worst experience ever. This was by far the worst customer experience I have ever had. The service tech brian screamed at me for 10 minutes in the service bay. Humiliated me This was by far the worst customer experience I have ever had. The service tech brian screamed at me for 10 minutes in the service bay. Humiliated me in front of other customers. I have filed a complaint to the BBB. Worst experience of my life. More

Great service Great dealer, have never had an issue! Steven has always been very helpful. Thanks a bunch! If you need professional assistance be sure to give them a Great dealer, have never had an issue! Steven has always been very helpful. Thanks a bunch! If you need professional assistance be sure to give them a call! More

air bags recall Fred was very knowledgeable and to the point made sense was a pleasure dealing with him and will return in the future again when needed Fred was very knowledgeable and to the point made sense was a pleasure dealing with him and will return in the future again when needed More

Satisfied Customer The service at Freehold Honda was excellent, they evaluated my problem and fixed it quickly and at a reasonable price. Fred, who is the employee I dea The service at Freehold Honda was excellent, they evaluated my problem and fixed it quickly and at a reasonable price. Fred, who is the employee I dealt with, was very thorough and helped me with the repairs and saved me money. He is a big reason why I will return to Freehold Honda. More

vehicle service manned by qualified professionals Steve Mutchler is my service advisor and is very helpful in explaining the necessary repairs in terms I can understand. he's a 5 star guy> Steve Mutchler is my service advisor and is very helpful in explaining the necessary repairs in terms I can understand. he's a 5 star guy> More

Customer care was very arrogant He was very arrogant after I was quoted one price over phone he would not honor it. I never had the service done I left. Very poor customer service He was very arrogant after I was quoted one price over phone he would not honor it. I never had the service done I left. Very poor customer service More

(Gene) satisfied customer! Amanda was an absolute sweetheart! My wife and I were able to get an oil change without having an appointment on a busy Saturday. We were out of there Amanda was an absolute sweetheart! My wife and I were able to get an oil change without having an appointment on a busy Saturday. We were out of there on a timely manner. We had a slight issue with the tire pressure indicator due to the tire rotation that was also done. Flat tire indicator came up after we left the parking lot. I called Amanda and drove back, she did a hard reset and fixed the faulty light indicator. All in all she was a very pleasant service advisor!! More

made me feel like family Took my car because it was making a loud noise, like two pieces of metal were rubbing against each other. Donna was my sales associate who explained t Took my car because it was making a loud noise, like two pieces of metal were rubbing against each other. Donna was my sales associate who explained that the previous mechanic I took my car to installed the brake pads incorrectly. She also recommended that I change the timing belt, as it was overdue. Service was good, but I had to bring back the car because the noise hadn't completely gone away. Donna took care of that as well. I like the fact that these people are not super pushy. You have to know what you want for your vehicle, and not always blame the dealership. I always bring my car here, except for the time I took it elsewhere for the brake pads and that resulted in me having to pay all over again. More