Honda of Freehold - Service Center

Great Today, I went to Honda of Freehold for an oil change and my service representative Brian Daley was nothing but kind and helpful to me! Today, I went to Honda of Freehold for an oil change and my service representative Brian Daley was nothing but kind and helpful to me! More

Great service Awesome service could not have asked for a better staff to help me. I really appreciate their help and will be back. Thank you again Awesome service could not have asked for a better staff to help me. I really appreciate their help and will be back. Thank you again More

Great service Sister and I came for service on my 2nd vehicle.. Quality service......Would recommend to family and friends for service and sales....Everyone was fri Sister and I came for service on my 2nd vehicle.. Quality service......Would recommend to family and friends for service and sales....Everyone was friendly and helpful! Fast, inexpensive and thorough service! More

Dedicated Customer This was my 1st time visiting your Serviette center after purchasing my car with you guys in September. Amazed is all I can say. They guy that I worke This was my 1st time visiting your Serviette center after purchasing my car with you guys in September. Amazed is all I can say. They guy that I worked with was very knowledgeable, attentive, kept me informed throughout the process. I've never seen such customer service in a service shop. Usually everyone is in a rush, and nothing is getting done. This guy's were in top of their game. Thanks Freehold Honda! More

I tried service and was treated as a bull services a cow. The code on the dash read "A", signifying time for an oil change. Just after I drove in, someone came over and was looking at the windshield. He point The code on the dash read "A", signifying time for an oil change. Just after I drove in, someone came over and was looking at the windshield. He pointed to a spot in front of me, told me that there was a ding or some other word to describe it, told me that they will fix it at no charge,Just give my auto insurance info to him. I look and saw nothing. I rejected his offer. Windshield was not damaged. A minute or so later, someone else came over and said he was my service advisor. Told him I wanted the "A" service, which is just an oil change. He asked about doing the 30,000 mile service. No such thing in the book. When I asked what it encompasses and cost, he rattled off a list of items and said "about $800". I took my keys and left. Had the oil changed elsewhere. I sent an email to the service manager telling of my experience. Never received the courtesy of a reply. More

Quality People and Service Friendly quality people. Always helpful. Services dept quickly helped me and very nice. Didnt make me feel like i did not know what I was talking a Friendly quality people. Always helpful. Services dept quickly helped me and very nice. Didnt make me feel like i did not know what I was talking about. More

in and out very simple I came in for an airbag recall. George O. was amazing. He walked me through the process and even talked cars with me. George made me not only feel lik I came in for an airbag recall. George O. was amazing. He walked me through the process and even talked cars with me. George made me not only feel like a valued customer, but i felt comfortable leaving my car there. I will always come back to this dealership for any parts i need or service. Thanks again! More

Knowledgeable, affordable, reliable! Never thought that my Honda service center experiences would be so Great! But each time my experiences have been wonderful. Often, George, my service Never thought that my Honda service center experiences would be so Great! But each time my experiences have been wonderful. Often, George, my service guy can diagnose my problem over the phone when I explain the noise and problem to him which boggles my mind. He really knows his stuff. He is courtesy, knowledgeable, and makes sure my car is taken care of. It is never "over serviced." From brakes to routine oil changes, this is where I go and I wouldn't take my car anywhere else. I know it is in good hands, and believe it or not their prices are reasonable. You will never be told you need x,y & z when you don't. They help you maintain your car before you experience big problems. Because I have my car serviced here with George, I know this has actually saved me money due to care my car receives. More

Damaged My Car And Attempted To Hide The Damage I came in for service on my vehicle, 25K service, at 7am Wednesday. Following Saturday, I used my car for grocery shopping and while loading the trun I came in for service on my vehicle, 25K service, at 7am Wednesday. Following Saturday, I used my car for grocery shopping and while loading the trunk noticed some new scratches. At first I thought that another car scratched my bumper on the way out but on closer inspection noticed the scratches, which were bad enough to take off paint, had been painted in. NO HIT AND RUN WOULD PAINT IN SCRATCHES!!!! We called Saturday but service was already closed. Finally, reached the manager on Monday and brought the car in on Tuesday only to be told that they don't carry paint, don't do touch ups, then later that the mechanics don't have access to the paint. Why are you lying to us? The worst part of the whole ordeal, the one that leaves a bad taste in our mouth, is that you damaged our car, covered it up, and then lied. More

Liars I wish I could give them 0 stars at all as my experience with them was atrocious. At first I was there to see lease prices on the same version of my c I wish I could give them 0 stars at all as my experience with them was atrocious. At first I was there to see lease prices on the same version of my car, I have a '12 accord coupe v6 and looked at a new '15 version. They offered me close to $500 on a $31k car where I could pay that for a german luxury car. Second of all what really griped me was that I came in a week prior to this review due to my driver side window button being broken (it popped out of the socket) and I could not close the window. The blonde haired woman (who was very rude to me) assured me at the end when I was told that the part was not in and would be in by Thursday. It did not come in until Monday. She also stated that since I was under 36k miles and 3years that all this would be covered under warranty. I came in car was serviced and at the end I was charged $325 for the part and service. I discussed this with the service rep that help me who's name is George 649808 and said that he cannot do anything about it and that it cannot be covered under warranty since it is physical damage. There was no explanation except for the fact that its physical damage and that nothing could be done even though I argued for a little bit of time. I will not be going back to this place ever, I would've gotten the 4th car from these guys but this new management is absolutely horrible. They lie their way through the whole process. I'll just get my new car and service from DCH honda in Old Bridge. More