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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,278 Reviews

5,278 Reviews of Honda of Freehold - Service Center

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February 21, 2020

Very pleased! Chris the service adviser was very accommodating and got my car in to Service quickly. Job seemed to have been done well. This was a software update per Honda mandate. More

by brose
Recommend Dealer
Yes
Employees Worked With
Chris Zrinski
February 20, 2020

Perfect service. Chris was excellent. The car was checked in and taken I a timely fashion. The car was returned when promised. Christ was thorough and professional. More

by CAREYSNYDER
Recommend Dealer
Yes
Employees Worked With
Chris Zrinski
February 20, 2020

I came in for a recall notice and was also given a diagnostic screening for a warning light on the dash. I agreed to pay for the screening, but subsequently found out that the problem was under warra More

by mqtv
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2020

Attentive and accommodating ...Comfortable setting for Attentive and accommodating ... Comfortable setting for waiting....service is professional... only pet peeve is getting car back wet after they wash More

by Dave
Recommend Dealer
Yes
Employees Worked With
Dennis gets 5 stars in service
February 20, 2020

Great experience! Kenny was very personable and understanding of my needs. He did not push any extra work, but suggested future maintenance based on multi point check. More

by NFLINK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Zawackio, Service specialist
February 20, 2020

I came in at 4:20 with a scheduled appointment for 4:30. When first arriving, I stood by my car for 20 minutes before anyone acknowledged me waiting (although I was very visable). I then had to wait 1.5 hou More

by soccergrle
Recommend Dealer
No
Employees Worked With
Unknown
Mar 05, 2020 -

Honda of Freehold responded

Our wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope you will give us an opportunity to discuss your concerns further with you. You can reach out to me at 732-414-3721 Sal Hernandez Service Manager.

February 20, 2020

The service advisor -Eric was excellent! Very through and follow up immediately after my vehicle is ready for pick up. Also explain to me what was done More

by Mandy
Recommend Dealer
Yes
Employees Worked With
Eric
February 19, 2020

Service Team Service team was very helpful. Everything was done on time and to expectations. I appreciate Ken and his manager's assistance with my service needs. More

by AHADER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken - service
February 19, 2020

Mike Chirichello was very professional and courteous during my visit for routine car maintenance. I have been a customer since 2012 and will only bring my car there for service. More

by JMPM102
Recommend Dealer
Yes
Employees Worked With
Mike Chirichello
February 19, 2020

My advisor, Steven was very helpful and explained all the services that my car needed. All of my concerns were met. And the service was done before time. More

by Jeni
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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