Honda of Freehold - Service Center

Great They were very helpful they kept me informed and fixed my car very fast Donna was excellent And kept her word about keeeping me updated They were very helpful they kept me informed and fixed my car very fast Donna was excellent And kept her word about keeeping me updated More

Service Amanda was very friendly, and helpful even after I left the dealership I called her to mention a coupon I found online she was so nice to let me use i Amanda was very friendly, and helpful even after I left the dealership I called her to mention a coupon I found online she was so nice to let me use it. The little saving was great in my pocket. More

Not accomodating Unfriendly, annoyed with questions asked related to the service that he stated that needed to be performed. Initial quote price was in the vicinity o Unfriendly, annoyed with questions asked related to the service that he stated that needed to be performed. Initial quote price was in the vicinity of $300, once the car was being worked on the new quote was $1,500.00 I purchased 4 tires from Honda. The price for alignment is $123.00, I stated that I have a package with Firestone (lifetime alignment). I would take to Firestone, he stated that he would hate to have me leave without having the tires aligned and paying $123.00. I went to Firestone today had the tires aligned and asked for a quote on new tires comparable to the tires I purchased, there was a $200 difference with Firestone being the least expensive. When the customer service representative called to ask about my satisfaction with Honda I stated that I was not pleased, and explained the situation. She disconnected the call with me. I plan on calling Sal Hernandez (service manager), and relay my frustration to him!!! Terrible, terrible customer service. I will be returning to my old dealership for service in the future. More

I had a very Merry Christmas I went in for the airbag recall and my engine light was on because the Hybrid battery was deteriorating. Donna researched and found that my Hybrid bat I went in for the airbag recall and my engine light was on because the Hybrid battery was deteriorating. Donna researched and found that my Hybrid battery was still under warranty. I didn’t have to pay anything to have it replaced. I’m so happy she looked into it for me. Thanks Honda of Freehold! More

Friendly, good on time service All service people were friendly, explained what needed to be done, how long it would take. I feel confident in the job being completed correctly. All service people were friendly, explained what needed to be done, how long it would take. I feel confident in the job being completed correctly. More

Honda Service at Freehold Honda. *****(*****) 10 stars I want to thank Mr. Sal Hernandez for treating me like he would treat one of his own family. After an unforeseen and fixable event with my truck, Mr. I want to thank Mr. Sal Hernandez for treating me like he would treat one of his own family. After an unforeseen and fixable event with my truck, Mr. Hernandez reached out to me, personally handled the situation, and went the extra mile to repair a found potential problem with my Ridgeline. In the case of freehold Honda, a customer truly gets what he pays for when coming for service! Thanks to Ms. Donna Scala for handling my initial service needs and making sure I felt that I was getting the best service and price. Ms. Scala made sure my transportation needs were addressed without having to inquire. Also, thanks to Mr. Jake Hendricks for helping me out immediately in the absence of Mr. Hernandez. Sal Hernandez is running tight ship where he takes ownership of his team and pride in his work. Hondas aren't the only consistently reliable aspects of ownership, the most valuable asset is the service received AFTER ownership that makes them great cars. THANK YOU AGAIN SAL HERNANDEZ! More

Excellent service Sal and Amanda are excellent. They always go above and beyond. I have been taking my car there for over 4 years and have never been disappointed. Try Sal and Amanda are excellent. They always go above and beyond. I have been taking my car there for over 4 years and have never been disappointed. Try them you won’t be disappointed. More

Great service Michael Chirichello is awesome - polite, friendly and professional. He made me feel like a valued customer. The customer lounge is also very welcomi Michael Chirichello is awesome - polite, friendly and professional. He made me feel like a valued customer. The customer lounge is also very welcoming with a good selection of beverages, snacks and fresh bagels! More

Very friendly atmosphere Nice to feel comfortable bringing car in for service. Used the express service. Everyone was very friendly. Customer lounge was relaxing. By th Nice to feel comfortable bringing car in for service. Used the express service. Everyone was very friendly. Customer lounge was relaxing. By the way. Loved the chocolate chip cookies and hot chocolate. 😉 More

Fall special Excelllent service, promptness and.curtesy. Sal H. and his crew are fantastic and go out of their way to assist you! I will definitely return for all Excelllent service, promptness and.curtesy. Sal H. and his crew are fantastic and go out of their way to assist you! I will definitely return for all service on my vehicle. More