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5,203 Reviews of Honda of Freehold - Service Center
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February 20, 2020
I came in at 4:20 with a scheduled appointment for 4:30. When first arriving, I stood by my car for 20 minutes before anyone acknowledged me waiting (although I was very visable). I then had to wait 1.5 hou When first arriving, I stood by my car for 20 minutes before anyone acknowledged me waiting (although I was very visable). I then had to wait 1.5 hours for a simple change of oil... Ridiculous! More
by soccergrle
Verified CustomerEmployees Worked With
Unknown
February 20, 2020
Great experience! Kenny was very personable and understanding of my needs. He did not push any extra work, but suggested future maintenance based on multi point check. Kenny was very personable and understanding of my needs. He did not push any extra work, but suggested future maintenance based on multi point check. More
by NFLINK1
Employees Worked With
Kenny Zawackio, Service specialist
February 19, 2020
Steve was horrible to deal with. He is completely arrogant and exhausting to speak with. He asks questions and then cuts you off when you answer them. Poor communication skills. When it comes to c arrogant and exhausting to speak with. He asks questions and then cuts you off when you answer them. Poor communication skills. When it comes to customer service quiet frankly he is NOT your guy. I’ve been a customer here for many years and even purchased my 2009 vehicle here. I could remember a time dealing with him years ago about my oil change and work needing to be done, he was very pushy and arrogant then and still is now! Thanks for your service but I will not be returning. More
by JAC
February 19, 2020
Steve welcomed warmly and completed the paperwork by explaining it completely. The services are good. I will definitely recommend Steve in future for all service needs explaining it completely. The services are good. I will definitely recommend Steve in future for all service needs More
by anil
Employees Worked With
February 19, 2020
Service Team Service team was very helpful. Everything was done on time and to expectations. I appreciate Ken and his manager's assistance with my service needs. Service team was very helpful. Everything was done on time and to expectations. I appreciate Ken and his manager's assistance with my service needs. More
by AHADER1
Employees Worked With
Ken - service
February 19, 2020
Mike Chirichello was very professional and courteous during my visit for routine car maintenance. I have been a customer since 2012 and will only bring my car there for service. during my visit for routine car maintenance. I have been a customer since 2012 and will only bring my car there for service. More
by JMPM102
Employees Worked With
Mike Chirichello
February 19, 2020
Service was very professional from start to finish. All of my concerns were met and I couldn’t be happier with the outcome. Thank you for the care that was put into my vehicle. of my concerns were met and I couldn’t be happier with the outcome. Thank you for the care that was put into my vehicle. More
by ACDC79
February 19, 2020
My advisor, Steven was very helpful and explained all the services that my car needed. All of my concerns were met. And the service was done before time. services that my car needed. All of my concerns were met. And the service was done before time. More
by Jeni
Employees Worked With
February 18, 2020
I was very happy with the service provided by Kenneth in Service Dept. He was very helpful and prompt in getting back to us with service needed for my car and recommending what needs to be done now. Service Dept. He was very helpful and prompt in getting back to us with service needed for my car and recommending what needs to be done now. More
by ANUEKHELIKAR
Employees Worked With
Kenneth
February 18, 2020
Mike chirihello took the time to listen to our concerns at the service department. I did not have an appointment and they took me right away. I hope it continues at the service department. I did not have an appointment and they took me right away. I hope it continues More
by STACEYDIGRANDE
Employees Worked With
Mike Chirichello
