5,116 Reviews of Honda of Freehold - Service Center
Excellent Service Offered excellent customer service Offered great savings Offered quick service time Would come back. Recommend to a friend See you for the next Offered excellent customer service Offered great savings Offered quick service time Would come back. Recommend to a friend See you for the next service Thank you More
Old car , but still important to Freehold Steve in their service department made the process go perfectly. A timing belt is a serious project, and the car runs so well with credit to the pro m Steve in their service department made the process go perfectly. A timing belt is a serious project, and the car runs so well with credit to the pro mechanic. I will continue to make Freehold my "go-to" place. Worth every penny. More
Excellent service Donna was wonderful! She totally understood my financial situation! She prioritized what needs to be done ASAP! I would like to have Donna as my Donna was wonderful! She totally understood my financial situation! She prioritized what needs to be done ASAP! I would like to have Donna as my advisor in the future. More
Fast service I am a long time customer. I have had Freehold Honda perform every service since I bought the car. They are professional and are careful. I would reco I am a long time customer. I have had Freehold Honda perform every service since I bought the car. They are professional and are careful. I would recommend them to anyone. More
Prompt and courteous The service person was quite thorough and explained every detail to my complete satisfaction, The car rides very smoothly and is clean. The waiting ro The service person was quite thorough and explained every detail to my complete satisfaction, The car rides very smoothly and is clean. The waiting room was very comfortable and I napped for a good hour. More
Pleasant Sat. Morning at a Honda Dealership I brought my car in for an oil change and a multi-point inspection. The individual who took care of me was a Mr Robert Ramirez, who took the time to I brought my car in for an oil change and a multi-point inspection. The individual who took care of me was a Mr Robert Ramirez, who took the time to explain to me everything that needed to be done to my vehicle in order to keep it running in tip-top condition. He also pointed out to me which of these things were urgent matters that needed to be done ASAP and which things could be put off until a later date, which I appreciated very much as there were several expensive things that needed to be addressed. He also checked to make sure there were no recalls on my vehicle, which I also appreciated. I did not have the time to have everything done then, so he gave me his card and told me to call him to schedule an appointment, and he would also have a loaner vehicle for me. I will be calling this week to schedule an appointment. The waiting room was comfortable and the selection of coffee, bagels & pastries were great. All-in-all, an excellent customer service experience. More
Honda Pilot maintenance Fred provide excellent service during our visit on 6/1/18. He was friendly, professional, and knowledgeable. Fred provided great advice about the most Fred provide excellent service during our visit on 6/1/18. He was friendly, professional, and knowledgeable. Fred provided great advice about the most important maintenance needed for our 2009 Honda Pilot. More
Very confused I have taken both my vehicles to this dealership for various maintenance and repairs. This visit was for the replacement of the windshield which had c I have taken both my vehicles to this dealership for various maintenance and repairs. This visit was for the replacement of the windshield which had cracked and regular service. When I was called by the rep to tell me the car was ready, he said everything was good and nothing was found to be wrong with the SUV. I picked up my car and handed in a 15% discount coupon to apply to the $570.56 bill. I was told the rep was gone and that I would get a call back the following day. I did not and had to call him to remind him about it. Furthermore, when I looked at the report of the multi point inspection I noticed every green box checked. I was happy about that...but then I noticed the remote start receiver hanging from the wire a top the windshield and break lining measurements (8mm all 4 brakes) and tire tread (8/32" all 4 tires). Now I know I that all 4 tires wont wear the same way and the brakes do not wear the same way either. So something tells me the multi point inspection was either not performed or performed but not everything was done. I called the rep and he said to bring the vehicle in and they would inspect it again. but that is now another inconvenience. I have usually received good service with them. Please note the rating I am giving here is solely on my experience on the latest service visit. I ha More
One of the best dealership in jersey This place is great . I drove from Staten Island to freehold to just to get my service done .service advisor Jake was great and very helpful. Knows ex This place is great . I drove from Staten Island to freehold to just to get my service done .service advisor Jake was great and very helpful. Knows exactly what he s talking about. I would definitely return and recommend this dealership to anyone . More
70,000 mike checkup Quick service, did not push extras, which I appreciated. Service person was efficient and organized. Price for work done was reasonable. Thank you ver Quick service, did not push extras, which I appreciated. Service person was efficient and organized. Price for work done was reasonable. Thank you very much. More