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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,191 Reviews

5,191 Reviews of Honda of Freehold - Service Center

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February 29, 2020

The highest degree of professional customer service in a very friendly and personal touch manner. Truly look forward to showing up and being greeted by Chris Z.. The new coffee machine is very cool too More

by NYC Mustang
Recommend Dealer
Yes
Employees Worked With
Chris Zirinski 5 stars, Sal Hernandez
February 29, 2020

Simple and easy service appointment What more could I ask, a simple and easy service appointment. This was was even smoother than expected thanks to a very personable service specialist More

by ANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chirichello
February 29, 2020

Outstanding service on time very helpful.Chris is the Outstanding service on time very helpful. Chris is the consummate professional Waiting area was very comfortable and everyone was kind and courteou More

by MICHAELCOHEN
Recommend Dealer
Yes
Employees Worked With
Chris
February 29, 2020

Steve Mutchler at Honda of Freehold was professional, helpful and responsive. He was knowledge and thorough about the service and repair needs for my car. He answered my questions and kept me informed as More

by BLUMENFELDCARYN
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2020

You need to check your vehicle before you leave- some Services were not completed I had to come back twice for services not done correctly - Mike Chirichello took excellent care of my needs thank you Mik More

by Tommy
Recommend Dealer
Yes
Employees Worked With
Mike Chirichello very professional
February 29, 2020

Steve was prompt in welcoming me into the service area and scheduled the work offering a loaner since it would take approximately 3 hrs. I was in/out in less than 30 minutes, which was a pleasant experie More

by FM519
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2020

Ken was helpful and he explained the service I need for my Honda CRV. Since I dropped off my car i asked Ken if he can get my car done and he was able to do it on time More

by Riza
Recommend Dealer
Yes
Employees Worked With
Ken Zawacki
February 28, 2020

I waited 2 hours to have an oil change and tire rotation. That is insane. I will never go back even though I have been taking my car there for the past 4 years. More

by pirates71
Recommend Dealer
No
Employees Worked With
Ken
Mar 05, 2020 -

Honda of Freehold responded

Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope you will give us an opportunity to discuss your concerns further with you. You can reach out to us at 732-414-3736.

February 28, 2020

Recall service Honda of Freehold called me to advise of a recall. they made an appointment for the very next morning. they even offered me a car while mine was being More

by rwetstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Zrinski
February 28, 2020

Oil change and battery check. Kenny was the service rep I dealt with and he was very pleasant and accommodating He made it a pleasant experience More

by MARIE michell
Recommend Dealer
Yes
Employees Worked With
Kenny Five stars
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