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5,116 Reviews of Honda of Freehold - Service Center
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February 12, 2020
I was there to get a recalled part fixed. Jessica was able to make a same day appointment and give me a loaner. I received excellent service from Steve as always! able to make a same day appointment and give me a loaner. I received excellent service from Steve as always! More
by SIRISHAGALA
Verified CustomerEmployees Worked With
February 12, 2020
Product Recall Experience Everyone at the dealership was very helpful and friendly, everyone from Erik (my point of contact for service to the valets. I chose to stay and wai Everyone at the dealership was very helpful and friendly, everyone from Erik (my point of contact for service to the valets. I chose to stay and wait for the recall service to be completed, Erik explained to me that it would take longer than expected because there was a power outage and the computers were down. He offered me a lender vehicle right away. I still chose to stay and wait, since I brought a good book with me. ;-) Erik continued to check on me to see if I was ok and offered a loaner car again. Since computers were still down I decided to take him up on his offer. Since I took advantage of the loaner vehicle, I decided to have them change my oil, replace my wipers and check all fluids. Everything I requested was completed, and I was called the next morning by Erik to let me I could pick up my vehicle at any time before 5. I just wanted to say that everyone was friendly, helpful and they didn't forget about you once you dropped off your vehicle. I was very satisfied with the entire team. Thank you! More
by NORAOK
Employees Worked With
I believe Eric was the name of my Service Contact. I was there on Fri 2/7 (11;30-2) Everyone was great
February 12, 2020
faster than expected. bought my car there , got a good deal and free lifetime oil changes. phil esposito is a good man and salesperson. told him to look for a used car wit bought my car there , got a good deal and free lifetime oil changes. phil esposito is a good man and salesperson. told him to look for a used car with a good deal for my wife. More
by vitasof22
Employees Worked With
February 12, 2020
Perfect experience Steve in the service department is Perfect experience Steve in the service department is personable, professional and knowledgeable My car was taken in right on time as my appo Perfect experience Steve in the service department is personable, professional and knowledgeable My car was taken in right on time as my appointment was. Service was completed in a timely manner More
by louiseissleepy
Employees Worked With
February 11, 2020
My salesman Anthony Mayfield was easy to deal with, we told him what we wanted to pay for the Pilot lease and he was able to meet our demands pretty quickly no long stretched out haggling. We were in and told him what we wanted to pay for the Pilot lease and he was able to meet our demands pretty quickly no long stretched out haggling. We were in and out within a couple hours . So far so good!!! More
by Mike04
Employees Worked With
Anthony Mayfield, Dan Cohen
February 10, 2020
Good service I always take my car to the dealer for service; the prices are reasonable and I know they will guarantee the service. No surprises. That is what I exp I always take my car to the dealer for service; the prices are reasonable and I know they will guarantee the service. No surprises. That is what I expect. More
by 22T
Employees Worked With
Chris Zrinski
February 10, 2020
Nothing was done I told the rep that the car was running rough, engine was very noisy, also that there was a shrill sound when the driver side door opened, I had rec I told the rep that the car was running rough, engine was very noisy, also that there was a shrill sound when the driver side door opened, I had recorded the sound on my phone and had the rep hear it and some of the safety features were not working properly, on the completion order it said car was running as per standards for model of car. It still races and is noisy. The solution for the door sound was that they greased the door hinge. Which has nothing to do with the sound, which is still going on as bad as ever.. And finally on my safety features I have the word Dismiss showing on the dial which I never saw before. So as far as I am concerned I wasted almost three hours of my time for a car wash, nothing was done. More
by SBRJJMC
Employees Worked With
I dont recall the name of the gentleman that completed the work sheet for work I requested
February 09, 2020
If I could give less than 1 star I would. The advisor was rude, and annoyed because I refused a $600 service. Which in my opinion half the nonsense on the list isn’t even needed. I own my car so I won’t be u rude, and annoyed because I refused a $600 service. Which in my opinion half the nonsense on the list isn’t even needed. I own my car so I won’t be using Honda service again. More
by SGRASSULLO
February 08, 2020
Quick service! Super quick service! I came in for regular maintenance, an oil change and tire rotation. I was in and out and setup my appointment beforehand using th Super quick service! I came in for regular maintenance, an oil change and tire rotation. I was in and out and setup my appointment beforehand using the online scheduling system. I also received the multi-point inspection report. More
by Sandra
Employees Worked With
Mike Chirichello
February 08, 2020
Great Service We always have had a good experince at Freehold Honda. This trip Eric was wonderful to deal with and our car was ready on time as promised We always have had a good experince at Freehold Honda. This trip Eric was wonderful to deal with and our car was ready on time as promised More
by MOCDEL1049
Employees Worked With
Eric
