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5,116 Reviews of Honda of Freehold - Service Center
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February 22, 2020
Had an appointment but arrived much earlier. They took me right in. Great service always. Never try to sell me what’s not necessary! worth the trip from Staten Island. right in. Great service always. Never try to sell me what’s not necessary! worth the trip from Staten Island. More
by JOYCEHUPPERT9
Verified CustomerEmployees Worked With
February 22, 2020
We needed to bring our new car in for a recall. Steve We needed to bring our new car in for a recall. Steve is an asset to the Honda team with his prompt courteous friendly service We needed to bring our new car in for a recall. Steve is an asset to the Honda team with his prompt courteous friendly service More
by RHAYES756
Employees Worked With
February 22, 2020
Service was good, people were friendly and courteous, answered all of my questions. Estimate to do the work was 1.5 hours but real time was about 3 hours. That is my only complaint. Thank you. answered all of my questions. Estimate to do the work was 1.5 hours but real time was about 3 hours. That is my only complaint. Thank you. More
by Aaron Rappaport
Employees Worked With
Mike, Nick and Brian the mechanic. JJ in parts is a super employee.
February 22, 2020
Staff was very polite and professional. New coffee machine is awesome. Restroom was clean and well maintained. Snacks were fresh and tasty. Service was delivered speedily and satisfactorily. machine is awesome. Restroom was clean and well maintained. Snacks were fresh and tasty. Service was delivered speedily and satisfactorily. More
by HUGO.C.FRANCO
Employees Worked With
Jake Hendricks
February 22, 2020
Good customer service and very quickThey explained Good customer service and very quick They explained everything and followed up, made sure that it was done in a timely manner. The service dept is cl Good customer service and very quick They explained everything and followed up, made sure that it was done in a timely manner. The service dept is clean More
by JKAYTAYLOR
Employees Worked With
Other Employees :
Steve Gallo, Christina Barrett
February 21, 2020
I respect you guys for quality work. It deserves 5 stars. The only thing that upset me and left with feelings of being cheated on is when the rep told me that we are going to do standard 15k mile maintenance The only thing that upset me and left with feelings of being cheated on is when the rep told me that we are going to do standard 15k mile maintenance, which in my head sounds like a list of mandatory items that the manufacturer wants me to do to keep my warranty, thus I agreed. However, when I looked at the bill after the work has been done, in the description of two items it said - "the customer requested...". Now, I don't know what should have been done and thus I would have never requested something that is not needed. It is possible that wheel alignment is mandatory at 15k maintenance, but with the description like that I will never believe it was at that moment. Transparency is the key... More
by KOBZEV.WORK
Employees Worked With
Michael C
February 21, 2020
Steve is Very thorough and professional. I have been coming to Freehold of Honda since purchasing the car two years ago. Steve has always been helpful coming to Freehold of Honda since purchasing the car two years ago. Steve has always been helpful More
by ellen5
Employees Worked With
February 21, 2020
Very pleased! Chris the service adviser was very accommodating and got my car in to Service quickly. Job seemed to have been done well. This was a software update per Honda mandate. accommodating and got my car in to Service quickly. Job seemed to have been done well. This was a software update per Honda mandate. More
by brose
Employees Worked With
Chris Zrinski
February 20, 2020
I came in for a recall notice and was also given a diagnostic screening for a warning light on the dash. I agreed to pay for the screening, but subsequently found out that the problem was under warra diagnostic screening for a warning light on the dash. I agreed to pay for the screening, but subsequently found out that the problem was under warranty and didn't have to pay at all. Very pleasantly surprised. More
by mqtv
Employees Worked With
