5,116 Reviews of Honda of Freehold - Service Center
Always such a pleasure coming here for service. Chris and Sal are absolutely amazing, and always above and beyond to make sure I have a wonderful experience each time I bring my car in!!! Sal are absolutely amazing, and always above and beyond to make sure I have a wonderful experience each time I bring my car in!!! More
Chris - service advisor - is a very kind - caring person - great customer service - my tire blew and I had to get towed to Honda - he calmed me down and took care of the problem as fast as he humanly could - great customer service - my tire blew and I had to get towed to Honda - he calmed me down and took care of the problem as fast as he humanly could ! More
Recall This trip to your service center restored my faith in you after a terrible experience last time. When I called to make the appointment, I was told tha This trip to your service center restored my faith in you after a terrible experience last time. When I called to make the appointment, I was told that it would take 1.5 hours, but it took only 45 minutes. The employee who checked me in was able to notify me by text as soon as my van was ready. He was courteous and professional. I am sorry that I did not get his name, I hope you have it in your records. On my receipt, under Advisor NO, it says Eric. I can't rate the price, as there was none, and I can't rate the quality of work as I can't see it. More
Great service every time! They are reliable and I never feel taken advantage of. They explain what needs to be done or if something is in the near future. feel taken advantage of. They explain what needs to be done or if something is in the near future. More
jake did great he provided excellent service he was very helpful and informative, i would highly recommend going to jake for your next service needed. helpful and informative, i would highly recommend going to jake for your next service needed. More
Courteous,friendly andEfficient. Always ready to help Courteous,friendly and Efficient. Always ready to help as soon as you pull your Vehicle in,weather you are their client or not. Coffee good! Courteous,friendly and Efficient. Always ready to help as soon as you pull your Vehicle in,weather you are their client or not. Coffee good! More
good service car service was quick the waiting time around one hour, and they cleaned my car too. the service person ( Chris) was very nice and answered all my qu car service was quick the waiting time around one hour, and they cleaned my car too. the service person ( Chris) was very nice and answered all my questions. More
We were pleasantly surprised to find that the service department was gracious enough to service our vehicle on a Saturday without an appointment. The pricing was. Very competitive as well We worked with department was gracious enough to service our vehicle on a Saturday without an appointment. The pricing was. Very competitive as well We worked with Steve and he was very friendly and professional. We highly recommend serving your vehicle here! More
Wow where do I begin...Service Manager Sal Hernandez and Service Advisor Mike Chirichello were an absolute pleasure to work with. The moment I met these two gentlemen they made me feel like a VIP client and Service Advisor Mike Chirichello were an absolute pleasure to work with. The moment I met these two gentlemen they made me feel like a VIP client and honestly they went above and beyond to make sure I left their Department not just happy but ecstatic with my service. An issue that at another dealership they were dragging their feet for months to get back to me and taken care of Sal dropped everything made one phone call and said bring the car in on Monday and we will get this taken care of. I was blown away at the urgency that had set in to take care of my vehicle. Something that was taking me months was ready to move forward in just minutes with Sal. When picking up my vehicle I must say it looked better than brand new... what more could a Honda Type R Owner or any Honda owner could ask for. A vehicle that was treated by a service dept as if it were their own. Sal and Mike thank you so much for going above and beyond. I look forward to recommending others and I myself will not be going anywhere except to Honda Of Freehold for service because of these two wonderful guys. Sal and Mike the definition of outstanding customer service/satisfaction. Kindest Regards Paul V. More