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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,116 Reviews

5,116 Reviews of Honda of Freehold - Service Center

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March 01, 2020

I was Very happy with the service and costAnd were very I was Very happy with the service and cost And were very helpful. Ken kept me in formed Thank you Have nothing else to add More

by JOELIDO
Recommend Dealer
Yes
Employees Worked With
Ken Z. 5 stars
March 01, 2020

I’m not thrilled with the service. Reception said I could show up after 5pm when I made the appt., assoc. brought up my tardiness a few times. More

by YANIRACS
Recommend Dealer
No
Employees Worked With
Can’t remember
Mar 09, 2020 -

Honda of Freehold responded

Hi Yanira. We are sorry to disappoint you. Generally, the last waiting appointment is at 4:20 pm. You may drop off your vehicle to be worked on the next day, as late as 5:00 pm. We apologize for any inconvenience.

March 01, 2020

Very polite staff Definitely trained to upsale Very polite staff Definitely trained to upsale unnecessary service items onto your bill Will not return Who aligns a car with every tire rotation? More

by BHELTZMAN
Recommend Dealer
No
Employees Worked With
Unsure
Mar 05, 2020 -

Honda of Freehold responded

Hey Robert, thanks for taking time out of your day to give us feedback on your visit from April. We hope we can chat more about what we can do better next time! We always want to improve our customer service, because our customers deserve it. Give us a call at 732-414-3721 when you can.

February 29, 2020

Everyone is so accommodating and takes such good care of me. I appreciate you alwsys squeezing me in. Special kudos to Chris Zrinski who is always so knowledgeable and helpful. More

by KarenJTimmons
Recommend Dealer
Yes
Employees Worked With
Chris Zrinski , Sal Hernandez
February 29, 2020

So pleased with getting my service done exactly how I wanted it! Barely had to wait. Thank you so much. Coming back for more services More

by AVILL105
Recommend Dealer
Yes
Employees Worked With
Kenneth
February 29, 2020

The highest degree of professional customer service in a very friendly and personal touch manner. Truly look forward to showing up and being greeted by Chris Z.. The new coffee machine is very cool too More

by NYC Mustang
Recommend Dealer
Yes
Employees Worked With
Chris Zirinski 5 stars, Sal Hernandez
February 29, 2020

Simple and easy service appointment What more could I ask, a simple and easy service appointment. This was was even smoother than expected thanks to a very personable service specialist More

by ANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chirichello
February 29, 2020

Outstanding service on time very helpful.Chris is the Outstanding service on time very helpful. Chris is the consummate professional Waiting area was very comfortable and everyone was kind and courteou More

by MICHAELCOHEN
Recommend Dealer
Yes
Employees Worked With
Chris
February 29, 2020

Steve Mutchler at Honda of Freehold was professional, helpful and responsive. He was knowledge and thorough about the service and repair needs for my car. He answered my questions and kept me informed as More

by BLUMENFELDCARYN
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2020

You need to check your vehicle before you leave- some Services were not completed I had to come back twice for services not done correctly - Mike Chirichello took excellent care of my needs thank you Mik More

by Tommy
Recommend Dealer
Yes
Employees Worked With
Mike Chirichello very professional
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