Honda of Freehold - Service Center

Came in because an irresponsible driver slammed into the back of my "baby" .. her insurance wanted to pay $2500 for all repairs. Sal & Mike @ freehold Honda were my advocates and petitioned on my behalf to back of my "baby" .. her insurance wanted to pay $2500 for all repairs. Sal & Mike @ freehold Honda were my advocates and petitioned on my behalf to get me (and my baby" whole again! Total repairs was over $8000 and these guys made sure I incurred no out of pocket!... great job Freehold Honda! More

Brought my out of state bought vehicle and needed my 30k mile service during this pandemic. My service advisor, Chris M., was thorough in explaining everything that would be serviced and notified me of an A mile service during this pandemic. My service advisor, Chris M., was thorough in explaining everything that would be serviced and notified me of an A/C system service action that I knew nothing about and they would take care of. At the end he applied as many savings as he could which is helpful during this time of financial uncertainty, and I was extremely satisfied with my experience! More

Over all everything went quick and smooth. The showroom was clean and organized. My car was ready in about 4 hours. Will recommend this dealership was clean and organized. My car was ready in about 4 hours. Will recommend this dealership More

Chris in the service department went above and beyond as always. He is amazing and shows he values his customers. He always follows up again to make sure everything is as expected. always. He is amazing and shows he values his customers. He always follows up again to make sure everything is as expected. More

Very caring friendly and dedicated staff specially current manager sal he is the best and Mikel who always tries to help customers and do the best I am blessed to such service associates and I thank t current manager sal he is the best and Mikel who always tries to help customers and do the best I am blessed to such service associates and I thank to all More

I don't know the dealer side as I haven't dealt with them. I am, however, very disappointed with the poor service I received. There is clear evidence that maintenance was not done despite asking several them. I am, however, very disappointed with the poor service I received. There is clear evidence that maintenance was not done despite asking several times if they were certain it was. I was told everything was good. I looked at the report which said the same. I question this because I did a drop off on Friday at 5pm for a 7:30am service. At 6pm I got a call saying the car was done. I said I couldn't come until the next day but asked if they were sure it was done since it was scheduled for the next day. I even called next day to confirm it was done and they said yes. Here is how I know they didn't do anything but an oil change, which I'm suspect to and might do myself just to be safe. I had a brake light out, which I knew, and they did not fix. They are supposed to do a walk around to see. I had a noise in the car which I told them about, they said they fixed, they didn't, turns out it was power steering fluid needed. Said my battery was good. A week later I needed my car jump started by AAA. AAA looked at records and said I had my car jumped about six months prior and then should have had a new battery as it tested poorly. Only reason AAA didn't do it then the guy ran out and they forgot to reschedule as did I. I have owned this car for 10 years and love it. It has been a great car. Was considering getting another when finances were better and the car died. I didn't expect the service department to try and speed up that death. Oh and I fixed all the issues myself. But I'm not sure I will return to this dealership again. I'd give 0 stars if I could but wasn't sure if it'd go through. I'm so disappointed. Can't remember who "helped" me so I gave 1 to all the people listed. I apologize if you weren't involved. More

Freehold dealer is a good service and ask what do you need service so I like a freehold dealer car services and waiting time shot. So I like them freehold dealer. need service so I like a freehold dealer car services and waiting time shot. So I like them freehold dealer. More

Awesome service very happy with The dealer Very quick Awesome service very happy with The dealer Very quick and polite also they took the car in after we changed the appt last week Very accommodating Awesome service very happy with The dealer Very quick and polite also they took the car in after we changed the appt last week Very accommodating More

Friendly, prompt , nice sitting area , quick, will return . Service rep was friendly and respectful and the quarantine and social distances law enforced very well . Wi . Service rep was friendly and respectful and the quarantine and social distances law enforced very well . Wi More

Service center is terrible nothing ever gets done to my car. They state that they do service on the car but they don’t ive seen it with my own eyes. car. They state that they do service on the car but they don’t ive seen it with my own eyes. More