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Honda of Freehold - Service Center

Freehold, NJ

4.6
5,203 Reviews

5,203 Reviews of Honda of Freehold - Service Center

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June 26, 2020

Great employees, friendly atmosphere, when you walk into the showroom they don’t bombard you, they give you a chance to look around first. Then when you are ready they will ask if you need assistance More

by Frankieboy20
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez, Robert Ramirez, Jake Hendricks
June 26, 2020

Why have an appointment? We dropped our car off with a 10am appointment. At the end of the day, we were told the car had not even been looked at and they would try the next d More

by Flygby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris
June 26, 2020

I visited this dealership for regular maintenance. Everyone was very helpful. They listened and answered all of my questions. Customer lounge was comfortable. Service was quick. Definitely recommend t More

by MILAN PATEL
Recommend Dealer
Yes
Employees Worked With
Robert Ramirez, Jake Hendricks
June 26, 2020

Steve was curtious, proffeccional and even though he worked with several people at a time - i did not have to wait more then 5 min. More

by Andrey
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Clean professional and competent pleasure to do business Clean professional and competent pleasure to do business with service team. All staff are friendly and the experience is stress free, I would recomme More

by JOELROSENB
Recommend Dealer
Yes
Employees Worked With
Steve Mutchler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez, Robert Ramirez, Jake Hendricks
June 26, 2020

I think you guys are doing a great job and you always treat me like part of the family and that’s important for me . Thanks again. More

by Izzygarcia614
Recommend Dealer
Yes
Employees Worked With
Phil Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

The service writer replaced additional parts to jack up the bill. Then told me part wasn’t covered under Honda warranty. When I did my research the fuel pump is covered under the drive train warranty. So More

by bbry0000
Recommend Dealer
No
Employees Worked With
Steve Mutchler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Hernandez, Robert Ramirez, Jake Hendricks
June 26, 2020

Honda Service Manager specifically got involved in resolving the issue. He was very helpful in recommending what may be the best option for fixing leak from axle seal considering high mileage on the c More

by SUPASANI
Recommend Dealer
Yes
Employees Worked With
Honda Service Department Manager.
Jul 01, 2020 -

Honda of Freehold responded

Thank you! We appreciate your kind review and hope you will visit again soon. Take care.

June 26, 2020

I was promised a bunch of things when getting my car but keenan backed out when I went for my first service. All they cared as bout was making the sale. When I went back for my first service, instead of tak More

by tanay.makim
Recommend Dealer
No
Employees Worked With
Kenan Kocak
June 26, 2020

The shop is clean. Service staffs are friendly. The waiting time was reasonable. Mike had explained the work very clearly. When I decide to purchase a car from a dealer, I look at the service first. More

by faicho668
Recommend Dealer
Yes
Employees Worked With
Mike Chirichello
Jul 01, 2020 -

Honda of Freehold responded

Thank you! We appreciate your kind review and hope you will visit again soon. Take care.

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