Honda of Freehold

I had gone into this dealership knowing that I wanted a CRV. My salesman Joe was very nice, but when the manager came over he was very rude. He refused to give me a price on a vehicle because I am a young CRV. My salesman Joe was very nice, but when the manager came over he was very rude. He refused to give me a price on a vehicle because I am a young woman and my car was under my parents name. I left there and went to Old Bridge and wound up leaving with a brand new 2011 CRV. Thats a lot of business Freehold lost and I will never recommend anyone to go there. More

My wife and I researched our vehicle online and then requested a quote from Honda of Freehold. This is the second time that this dealership gave us the lowest price quote, and also offered the highest requested a quote from Honda of Freehold. This is the second time that this dealership gave us the lowest price quote, and also offered the highest trade-in. Since this was our second purchase here, we knew that everything would go well and we were not disappointed. Arriving for our appointment we were met by George Leondis, sales consultant, and Andrew Woolcock, New Sales Manager. The process went smoothly and it was refreshing to deal with people who are knowledgeable, professional and obviously care about their customers. There are three dealerships closer to our home, but we found the best sales experience is at Honda of Freehold. More

On October 23,2010 I visited "Honda of Freehold" dealership. We got the price quote and made an appointment via internet. Upon the arrival we met with the sales manager Steve Tancona and sales con dealership. We got the price quote and made an appointment via internet. Upon the arrival we met with the sales manager Steve Tancona and sales consultant Eres Salchak. They were very friendly and easy to talk to. The process of price negotiation went smooth and pleasant. Everybody was polite, professional and friendly. People staid after the hours to clean the car and finish the paper work. After everything was done Eres gave us all the documentation and the keys for the car. It was real late, but he thoroughly explained and showed us all the functions of our new car in order to make sure we get home safe. We are very grateful to the staff of the dealership for helping us to buy our new car and made this experience pleasant and stress free. More

When I first go to Honda it was our fourth stop and I'd been very upset and frustrated with the other cars I looked at. In addition, it was late in the day so I was pretty hungry and starting to get cranky been very upset and frustrated with the other cars I looked at. In addition, it was late in the day so I was pretty hungry and starting to get cranky. I was also with my parents who felt the exact same way. Evelyn greeted us with a smile and was very patient as I went back and forth deciding which car to test drive, knowing I wouldn't be ready to sign anything due to my current lease not expiring for another 6 weeks. When we test drove the car I was very surprised by how comfortable I felt in my car. Even after seeing how pleased I was with the car, Evelyn put on no pressure at all. As expected, we had to meet with the manager, Andrew, before leaving and he was the exact same way as Evelyn. He came over and chatted for a few minutes and suggested we meet later in the week to evaluate my current lease and see if we could work anything out. Evelyn even came in on her vacation day. It was a great pleasure to have a manager that didn't pressure me to stay in the building. He was confident enough in his employees and his product that he didn't need to pressure me and i GREATLY appreciated that. More

It is because of Christian that we purchased our vehicle at Honda of Freehold. We have always serviced the many Hondas we have previously owned at Honda of Freehold, but until today have never purchased a at Honda of Freehold. We have always serviced the many Hondas we have previously owned at Honda of Freehold, but until today have never purchased a vehicle here. That has all changed because of our experience with Christian. His customer service, knowledge of product and professionalism are unsurpassed. We will definitely recommend Christian and look forward to purchasing our next Honda with him the beginning of next year. He is an asset to your dealership. More

The sales people were very up to date on their information. The test drive of the vehicle went very well. The dealership found the car and color that we wanted. The dealership provided information information. The test drive of the vehicle went very well. The dealership found the car and color that we wanted. The dealership provided information about our new car. The sales people were very friendly. More

Christian Gomez, my salesman, was knowledgeable, honest and worked with us on the price and delivery. Christian is a great asset for Honda of Freehold! They had a good selection of models and colors. No and worked with us on the price and delivery. Christian is a great asset for Honda of Freehold! They had a good selection of models and colors. No one at the dealership resorted to high pressure, bait and switch, or questionable sales tactics.They were professional in every way. If you use them, ask for Christian. More

This is my 2nd time leasing a car from this location. I live in New York , however , returned to Honda Freehold because of the of the great customer service and attentiveness that i always receive. Both t live in New York , however , returned to Honda Freehold because of the of the great customer service and attentiveness that i always receive. Both times we have always dealt with great sales people but the best person there is Dan Malloy. My husband and i received such a great deal that we ended up leasing two cars. More

My Experience at Honda of Freehold, Late may 2010 the My Experience at Honda of Freehold, Late may 2010 the wife and I were shopping for a car for her. HONDA OF FREEHOLD had a 2007 VW Passat listed wit My Experience at Honda of Freehold, Late may 2010 the wife and I were shopping for a car for her. HONDA OF FREEHOLD had a 2007 VW Passat listed with 52000 miles. The price was decent at roughly 11500. We took the car for a test ride, and all seemed well. They showed us a clean carfax . Knowing the GM, I asked him about the car. He assured me that “HONDA OF FREEHOLD does no put junk on their lots”. “All are car have been inspected by certified techs” He says. Well with David Michael VW being a sister ship dealer, I took them at face value. Two months off the lot, the wife says the car stalled and now we don’t have air conditioning. I decide to check it out, I put the car on a scanner and notice no codes were thrown. I go through the wiring harness and fuse box, all check out. We have voltage up to the compressor. I search the internet, within seconds I come across multiple service bulletins regarding 2005-08 VW’s with immanent air conditioning failure due to lack of oil in the system. I call HONDA OF FREEHOLD, and explain what I found. They tend to blow me off and say that the only diagnosis they can take is from their tech. Ok fine, I set up an appointment, drop the car by. I also explain to them, I have found oil in the intercooler, which would indicate a failing seal on the turbo. Later on I receive a call from the service write who explains to me the bill will be over 2200 dollars because the whole AC system needs to be replaced and that oil in the intercooler is normal(any diesel mechanic or mechanic that has worked with forced induction know that pumping oil into the engine through the throttle will indefinitely shorten the life due to carbon buildup and preignition/detonation , and if in excess hydro locking). I call of HONDA OF FREEHOLD, explain that to them, because the GM was away at training, it took a week to get an answer back. I explained to them, if this car was checked out by a certified tech why were the issues not found and resolved. The answer I got was we can not for see the future, and if the tech didn’t notice it then it must have been ok. Well there is a multitude of documentation regarding both these problems. This means one of two things. 1: Either their techs are uneducated or They knew of the problems and hoped they didn’t happen soon enough. After fighting with them, and to be fair my stance was not to have the dealer cover the whole bill, I though it fair that the dealer work with me, potentially cover half as a domestic manufacture would have since the vehicle was just over warranty. After pestering and pestering the dealer agrees to cover a little bit, so I agree. As the wife picks up the car, they explain to her that she should get a discount. She pays and takes the car home. I look over the bill, and go through the roof when I discover that there was no discount and it was actually more than the estimate. I have also learned the Volkswagen auto group does not have factory services reps as domestic automobile manufactures do and that VAG of America is out of touch with their products and there technician are apparently uneducated. So the consensus of my experience is, do not by a Volkswagen without a full warranty. Do not trust any word spoken to you at HONDA OF FREEHOLD. More

Getting a quote online prior to visiting the showroom was extremely helpful which made it easier to reach an agreement on price and the features that I wanted. I had an appointment with Ron who was recommend extremely helpful which made it easier to reach an agreement on price and the features that I wanted. I had an appointment with Ron who was recommended and the dealership was very accommodating in scheduling, paperwork, car prep, insurance and registration. Overall a positive experience. More