Honda of Freehold

Efficient, Quick & Fair. Treated as valued customer Went on a test drive with Damian on the 19 Civic Sport sedan. He thoroughly explained all the safety and convenience features and answered all my que Went on a test drive with Damian on the 19 Civic Sport sedan. He thoroughly explained all the safety and convenience features and answered all my questions. Post test drive Damian & I communicated & negotiated the deal electronically. Damian was a pleasure to work with and facilitated an efficient, quick and fair transaction. Furthermore, he moved mountains to get me the stock car I wanted. Very happy with Damian and dealership. Look forward to building a great relationship with Service too. More

Excellent service department I took my 25 year old Honda Civic with >110 K miles to a local service provider for a routine timing belt and water pump change with a poor outcome wh I took my 25 year old Honda Civic with >110 K miles to a local service provider for a routine timing belt and water pump change with a poor outcome which could not be corrected by the efforts of another local repair shop, apparently due to difficulties diagnosing the cause of the problem. This was only diagnosed and corrected by the excellent and successful efforts of Mike Chirichello and his colleagues at Honda Freehold after which the car recovered it's original vitality. Many thanks for their skillful efforts. Highly recommend. More

Excellent service Mr Ron Tiplesky was exceptional in helping us through this process. We honestly could not have done this without him. His commitment to fine service Mr Ron Tiplesky was exceptional in helping us through this process. We honestly could not have done this without him. His commitment to fine us the right car at the right price was evident. We are so happy and grateful to him . Overall best experience ever. Thank you Ron Jeff Soldo More

Great dealership with a great sales process!!! I wanted to get another Honda Accord for my wife and decided to try Freehold Honda. I have been buying/leasing Honda's for over a decade and had used I wanted to get another Honda Accord for my wife and decided to try Freehold Honda. I have been buying/leasing Honda's for over a decade and had used Academy and Kay Honda, the 2 other Honda dealerships in my area, but never Freehold. Their prior management team was a hard-sell, bait and switch dealership that I never found to be open and honest. The new team at Freehold is just the opposite! Working with Favaad and Sam, I was able to get the exact car I wanted at the exact price I was willing to pay without being pressured or manipulated. In fact, the process was so fair and open, I went back 2 days later and leased another new Accord for myself!!! Great job team!! You have a customer for life!!! More

Honda of Freehold/ Honda Accord EX My husband and I had a pleasant experience from Malori (sales), Rob(finance), and Miriam (customer relations manager). We did our research and we kn My husband and I had a pleasant experience from Malori (sales), Rob(finance), and Miriam (customer relations manager). We did our research and we knew what we wanted. Every facet of our car was explained to us in detailed. We left very happy! Thank you, Debbie & Kenny More

Service Department is Terrible Waited over two hours for an oil change and i had an appointment. Then I was threatened by the service manager not to comeback. I called Honda and t Waited over two hours for an oil change and i had an appointment. Then I was threatened by the service manager not to comeback. I called Honda and they said they are an i dependent dealership and there is nothinh they can do. More

Bad Customer Service Had a bad experience when I called to schedule an appointment to fix the engine of my vehicle (under warranty and purchased from Honda of freehold). E Had a bad experience when I called to schedule an appointment to fix the engine of my vehicle (under warranty and purchased from Honda of freehold). Each employee kept transferring me to the his/her coworker FIVE times and the last person transferred me to his voicemail. Each time I had to explain my problem allover again. Nobody wanted to help. I left a voicemail, and nobody called back. I guess warranty is not something like to hear. More

DISAPPOINTED WITH MY CHOICE OF DEALERS I purchased a new 2019 Accord in February and have been waiting to write a review with hopes that the dealership would end up doing the right thing. I purchased a new 2019 Accord in February and have been waiting to write a review with hopes that the dealership would end up doing the right thing. Five months later they still haven't so I am ready to let my opinion count. I went in to purchase a car after ending my lease a few months early. I felt I did my homework and was prepared but alone as a female purchaser. Unfortunately everything people warn you about happened to me. I was promised certain deals with the purchase buy back and it never occurred. My salesman Ron Teplisky to this day still admits that he was promised no extra hidden charges and when I did receive them for overage mileage he would take care of it since it was part of the deal. His manager Howard said it wasn't part of the deal. Both the salesman and I agree it was and when I spoke to the manager to discuss it he said we made an agreement for them to pay for 1/2 the overage. I never agreed verbally nor written to that statement. After calling so many times and getting nowhere with him I have succumbed to paying 1/2 the overage. This was the second part of a horrible experience with Dan Cohen, Business Manager from finance. Speaking to me as if I do not understand the financials and trying to rush me through the initial process and pushing papers with wrong numbers on me. At least I was able to fight him directly as I sat there and got the numbers the way they were promised. Just thinking maybe that was where I got fooled about the other agreement. Looking back I will NEVER purchase another car from them. I know it takes effort to write a review, especially a bad one but felt the need to get these names out there. Remember that you are dealing with car salesman and they have a reputation to be a certain way for a reason. I still believe that something will change and they will cover the additional $651 they cost me. If not then karma will be a b--ch when it comes around. More

Stress Free Car Buying and Awesome Service! We came into Honda of Freehold after months of searching for a car that we loved and fit our budget! Ron T at Honda of Freehold service was phenomenal We came into Honda of Freehold after months of searching for a car that we loved and fit our budget! Ron T at Honda of Freehold service was phenomenal! He listened to everything we had to say before showing us anything and made sure to show us option we could afford. He made the whole experience about us and what WE wanted. Ron made the car buying process stress free and fun! We have never had such an awesome experience and it was all thanks to Ron! We are the happy owners of a Honda CR-V and couldn’t be happier, Thank you Ron and the team at Honda of Freehold. More

Damian is the best person to work with! Went in to go look at the new Accord. Although it was not my cup of tea I was greeted by Damian. He was the nicest people I have ever met, courteous, Went in to go look at the new Accord. Although it was not my cup of tea I was greeted by Damian. He was the nicest people I have ever met, courteous, extremely knowledgeable, and treats you like a real person. I did not end up buying a car, however I strongly encourage anyone who is looking to buy a car, go to Damian! He will make you feel like you are part of his family and not just a number. More