Honda of Freehold

Convenient scheduling. My car was done a little later than expected and Chris came out to explain the delay. When ready, Chris moved my car to the closest door for exit. The facility is clean. Service than expected and Chris came out to explain the delay. When ready, Chris moved my car to the closest door for exit. The facility is clean. Service people have done a good job whenever I brought my car in. I will continue to use them when my car is due for service. More

recall service not good I received the email about the recall of my vehicle's parts, i have made the reservation via phone and stated specifically that i need a rental car, s I received the email about the recall of my vehicle's parts, i have made the reservation via phone and stated specifically that i need a rental car, since i will drive a long way to this place. However, on the appointment day, i arrived early but was told that they did not have any rental car. Having no other choice, i asked them to send me to the freehold mall. The person drove me crazily fast to the mall around 10:20, and i just noticed that the mall would open at 11. After spending a hour or so in the mall, i started to call the service manager, but nobody was answering the phone. I have to call the front desk, they kept transferring me to the service and got mail box. After 1pm, they started to respond and around 2pm, i finally got back to the shop. The manager estimated that the job would be done by 1pm, but it was done till 3pm. Only two out of the four promised recall services were done, which means i have to take another visit. In general, i am not satisfied with this service. More

I was so pleased with my service appointment. Chris met my every need including providing trans for me so I did not have to wait such a long time at service center. He was so kind and helpful. He made me f my every need including providing trans for me so I did not have to wait such a long time at service center. He was so kind and helpful. He made me feel so at ease and explained everything to me. I will always return to this Honda dealership. I'm very very pleased!! More

Phil Esposito was a pleasure to work with AGAIN (3 years later) and Raj was so helpful setting up my car. Amazing experience. Ran Smooth! later) and Raj was so helpful setting up my car. Amazing experience. Ran Smooth! More

Chris was prompt and honest in discussing services I needed. He kept me informed of the progress while they diagnosed issues I asked him to look into. needed. He kept me informed of the progress while they diagnosed issues I asked him to look into. More

Outstanding Outstanding service went above and beyond. Very professional and explained in detail the service the vehicle needed in order to maintain performance of vehicle. Very professional and explained in detail the service the vehicle needed in order to maintain performance of vehicle. More

Thank you to Chris in service. This was my first time having him as my service agent but my 3rd time in with the keyless system error. He had the system replaced and kept in constant touch with me over t having him as my service agent but my 3rd time in with the keyless system error. He had the system replaced and kept in constant touch with me over the 3 days the car was there More

I am very unhappy that the $1600+ trim package was not included in the first price that was given to me. Since it is not an option. I should not find out about it after the basic price was agreed on. Othe included in the first price that was given to me. Since it is not an option. I should not find out about it after the basic price was agreed on. Other Honda dealers do not have this add on. Also, why do I have to get the total loss package for $499? Would like an answer. I think or I would hope that Damian was doing his best but car dealers certainly have to be more ethical. I don't mind haggling in a Turkish bazaar but not in an American businrss.. More

great service! Chris was a gentleman I would definitely come back! Very prompt and fast service! ⭐⭐⭐⭐⭐ definitely 5 star service. Was very well taken care of! come back! Very prompt and fast service! ⭐⭐⭐⭐⭐ definitely 5 star service. Was very well taken care of! More

There was lack of communication, no updates on progress or even when job was done, had to call myself everytime. requested old part to be returned but it was ignored. Also no explanation on outcomes ofhond or even when job was done, had to call myself everytime. requested old part to be returned but it was ignored. Also no explanation on outcomes ofhondas car 150 point?inspection about current status of car and its systems. More