Honda of Freehold

Service was handled efficiently and professionally. Steve was knowledgeable, courteous and professional. He explained what additional service needed to be done and explain why it was necessary Steve was knowledgeable, courteous and professional. He explained what additional service needed to be done and explain why it was necessary More

I dropped my car off Friday at 9:30 am for a scheduled apt . It wasn’t worked on Friday at all. It wasn’t done until Saturday at like 4. Not sure why I made an appointment. apt . It wasn’t worked on Friday at all. It wasn’t done until Saturday at like 4. Not sure why I made an appointment. More

This was an easy experience. Created my appointment online and had no problem. Wait time was a little long but that’s to be expected some days. My service representative Chris was very kind and informa online and had no problem. Wait time was a little long but that’s to be expected some days. My service representative Chris was very kind and informative through the check in process More

Great service dept. Setvice reps are very knowledgeable and honest. They do not 'push' you to have work done that is not required. I feel they are more knowledgeable than private garages. and honest. They do not 'push' you to have work done that is not required. I feel they are more knowledgeable than private garages. More

Caring staff who took the time needed to make the experience excellent. Completed all that my car needed and addressed all concerns in a professional manner. experience excellent. Completed all that my car needed and addressed all concerns in a professional manner. More

Chris Z from service helped me with a couple of recalls on my Honda Pilot. He was knowledgeable and helped to explain the updates to my car. on my Honda Pilot. He was knowledgeable and helped to explain the updates to my car. More

Very good service. No problems I brought my car in for a/c warranty service. They had to order a condenser. 2 weeks later I got a call from Jessica that the part was in. I went in t I brought my car in for a/c warranty service. They had to order a condenser. 2 weeks later I got a call from Jessica that the part was in. I went in two days later and the work was completed faster than I expected. I thought I would have to wait about 3 hours, but the work was completed in under 2 hours. You have a very good service department. More

Fantastic experience at Honda getting our new CRV. Everyone with courteous and professional . Getting to test drive the car and in a safe Covid friendly environment was a much appreciated bonus as we Everyone with courteous and professional . Getting to test drive the car and in a safe Covid friendly environment was a much appreciated bonus as well. More

Great Job Guys did a great job. Eric Weaver really has excellant customer service skills. Also appreciate Sal making sure to get warranty coverage for this is Guys did a great job. Eric Weaver really has excellant customer service skills. Also appreciate Sal making sure to get warranty coverage for this issue. Feedback - When you first enter the service area it is not clear what you should do. Walk up to someones desk? Wait to be greeted? I stood there for a little bit before entering the area where the service team sits and asking for help. Maybe some type of sign that tells people what to do when entering. More