988 Reviews of Honda of Fort Worth - Service Center
Honest Dealership Honda of Fort Worth has always offered excellent (and honest) service. My SUV came in with 3 maintenance codes, but they said it only needed to be se Honda of Fort Worth has always offered excellent (and honest) service. My SUV came in with 3 maintenance codes, but they said it only needed to be serviced for one. They checked everything over and nothing else was needed. They could have charged me for three services, but they were honest! I’ve been there before, and I will come back to this location again, despite living two counties and over one hour away! Added perk: free vanilla lattes while you wait in a luxurious customer service area! :) More
Very good Excellent. I was very pleased. I plan to use Kerry every time I come in. Like the free Diet Dr. Pepper and other food items for sale. Excellent. I was very pleased. I plan to use Kerry every time I come in. Like the free Diet Dr. Pepper and other food items for sale. More
Excellent Service! Keep up the great service! It's hard to find this kind of service anymore. They truly go above and beyond to make everyone who walks through the door Keep up the great service! It's hard to find this kind of service anymore. They truly go above and beyond to make everyone who walks through the door feel welcome! Keep up the great service Honda of Fort Worth! More
Recall Service Got a call to schedule my recall service before it was even visible in my Honda dashboard. Was able to get it done quick along with other necessary ma Got a call to schedule my recall service before it was even visible in my Honda dashboard. Was able to get it done quick along with other necessary maintenance. More
Excellent Customer Service We were promptly greeted upon arrival for an oil change we had made an appointment for. Our service rep (Randal McClanahan)gathered the reason for ou We were promptly greeted upon arrival for an oil change we had made an appointment for. Our service rep (Randal McClanahan)gathered the reason for our visit and gave us an estimated time for the completion of our service. Our vehicle was serviced in the time frame we were given and we were advised of an additional service that was recommended for our vehicle. We were not pressured or intimidated into this other service; but were just provided the information so we could make an informed decision. At the completion of the services Randal provided us the details in writing and verbally that had been completed at our request. After he ensured we were satisfied and had no other questions we provided our payment and left. Within a few hours of leaving the dealership we received a phone call from our assigned service rep (Richelle Curley) ensuring that we had been taken care of and we happy with our service. More
Service Great service department. We were in and out fast and Randal explained everything. The sales group is awesome too. Would highly recommend this dealers Great service department. We were in and out fast and Randal explained everything. The sales group is awesome too. Would highly recommend this dealership. Been going since 1990 (although it was under s different name). More
Excellent service I’ve been having service with this dealership for the past 17 years and since I had Manny as my service advisor, I always have a great experience with I’ve been having service with this dealership for the past 17 years and since I had Manny as my service advisor, I always have a great experience with the service. More
Love this place I drive from Irving to Fort Worth just to get my car serviced here. They are thorough and in my 11 years of dealing with them have been honest and tru I drive from Irving to Fort Worth just to get my car serviced here. They are thorough and in my 11 years of dealing with them have been honest and trustworthy. More
Outstanding Service We really appreciate the way the service staff received our car, they have a friendly smile and a kindly attention to us. They explained to me the det We really appreciate the way the service staff received our car, they have a friendly smile and a kindly attention to us. They explained to me the details of the service they going to perform to my car and the time is going to take it. They are very attentive to the questions we have. We appreciate your hard work. Thank you More
Excellent Thorough, friendly, expedient We usually have a good experience and they are friendly, very professional and thorough, always answer all my questions Thorough, friendly, expedient We usually have a good experience and they are friendly, very professional and thorough, always answer all my questions and service was very expedient today. More