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Honda of Fort Worth - Service Center

Fort Worth, TX

4.2
988 Reviews

988 Reviews of Honda of Fort Worth - Service Center

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December 19, 2019

Courteous and professional service advisor. Nice waiting area. Overall good experience. I only had the battery replaced. I may return for a wheel alignment when there will be a discount offer for it. This t More

by Elisabetta
Recommend Dealer
Yes
Employees Worked With
Steve Zavala
Dec 20, 2019 -

Honda of Fort Worth responded

Thank you from all of us here at Honda of Fort Worth!

December 19, 2019

Excellent and fast service!!! Customer service was excellent as well. I would definitely recommend Honda of Fort Worth to friends and family. My truck looks great!! More

by marguerite_rbrts
Recommend Dealer
Yes
Employees Worked With
Randal McClanahan
Dec 20, 2019 -

Honda of Fort Worth responded

Thank you for your positive feedback!

December 19, 2019

I love my Honda Pilot and when I need service I get excellent help from the Service Dept. I’m kept informed of all work performed and needed. More

by sindrew76140
Recommend Dealer
Yes
Employees Worked With
David Dingman
Dec 20, 2019 -

Honda of Fort Worth responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 19, 2019

The work done on my Pilot was done on time and as discussed. The car wash was a nice bonus. Ready for a road trip. More

by CarolD
Recommend Dealer
Yes
Employees Worked With
Brandon King
Dec 23, 2019 -

Honda of Fort Worth responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 18, 2019

Excellent service department! There are three dealerships closer to my home but I will still drive 30 miles for the trustworthy employees and impeccable service I receive. Kerry Stewart is exceptional and al More

by AG
Recommend Dealer
Yes
Employees Worked With
Kerry Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Muennink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Honda of Fort Worth responded

Thank you from all of us here at Honda of Fort Worth!

December 18, 2019

Great experience for my first trip to Honda of Fort Worth, Steve checked me in and took care of me until I left, ensuring everything was to my satisfaction- suggested additional repairs and wasn’t push More

by James
Recommend Dealer
Yes
Employees Worked With
Steve Zavala
Dec 20, 2019 -

Honda of Fort Worth responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

December 16, 2019

Good service but replacing a broken key is very expensive. I received prompt service which accomplished with courtesy. I will continue to service my car at Fort Worth Honda More

by 1Honda2@
Recommend Dealer
Yes
Employees Worked With
Teddy Arredondo
Dec 19, 2019 -

Honda of Fort Worth responded

Thank you from all of us here at Honda of Fort Worth!

December 16, 2019

Honda Ft Worth is the best!!! They are always helpful, courteous, professional, and nice. We’ve bought 9 or 10 Hondas from them thru the years! More

by earlann
Recommend Dealer
Yes
Employees Worked With
Kerry Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Honda of Fort Worth responded

Thank you for your positive feedback!

December 15, 2019

Excellent customer support, professional workmanship, friendly service advisors and very informative regarding the service provided. Will recommend this service center to all my friends and family!!! More

by jhc2308crpilot11
Recommend Dealer
Yes
Employees Worked With
Steve Zavala
Dec 17, 2019 -

Honda of Fort Worth responded

Thank you for taking the time to leave us a positive review!

December 15, 2019

Service was prompt and staff helpful. Unfortunately, battery problem misdiagnosed. Had to jump battery 3 days after service visit. Will rate upon resolution. Will change my rating if problem is resolve More

by Kmgiunta
Recommend Dealer
No
Employees Worked With
Elizabeth French
Jan 20, 2020 -

Honda of Fort Worth responded

Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact Kent Ferguson at 817-696-4168 or Kferguson@hondaoffortworth.com and we will do our best to make this better.

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