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Honda of Fort Worth - Service Center

Fort Worth, TX

4.2
988 Reviews

988 Reviews of Honda of Fort Worth - Service Center

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March 19, 2019

Knowledgeable and great customer service I have been using this service center for 7-8 years for all my Hondas. Matt ihas great character, knowledge, and gives me a savings if he can. Better More

by Tonifin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Muennink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Fleming
March 17, 2019

Friendly quick service Everyone here is really nice. Shayna always takes care of me! The facility is always clean. I've been coming to this location since Mac Churchill. More

by Jenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derick (Tech), Shayna Arb
March 17, 2019

Excellent service as always Randal has been a great advisor since I had to switch when Teddy was promoted. He has always been very helpful, professional and friendly and has prov More

by Ames79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randal McClanahan
March 16, 2019

Great Service.. Kerry is always professional and helpful and knowledgeable. I was early for my appointment but Kerry started up the process and got me out an a reaso More

by Tured
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2019

Last minute flat My wife had a flat and they were more than willing to take care of it quickly! They are amazing people! They made the day better! More

by Mycrospyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randal McClanahan
March 15, 2019

Great experience I had a great experience today with Randal. He was very professional and took very well care.of my car. I recommend the services in this dealership. More

by Wilian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randal McClanahan
March 13, 2019

Goodb Service. Too Many Surveys Good service and customer experience. Too many surveys afterward. Took one at checkout and gave all 5’s. One survey is enough. Next survey gets auto More

by Bob57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None, Kent Ferguson, Nick Aljayyousi, Cynthia Elliott
March 13, 2019

Improved Service! I have been coming to this location for years (back when it was Frank Kent). I always enjoyed the service at Frank Kent, but was not happy with Honda More

by Lmg1809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2019

Oil change Great service from the service scheduler, the service advisor, and the shuttle driver who took me to work, and was exactly on time to pick me up at my More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D.W. - service advisor; Doug - shuttle driver
March 12, 2019

Great customer service Guys were so helpful, explain everything to me before and after service! It was two of them maybe one in training but both very nice . More

by Laura j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Fleming
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