988 Reviews of Honda of Fort Worth - Service Center
Knowledgeable and great customer service I have been using this service center for 7-8 years for all my Hondas. Matt ihas great character, knowledge, and gives me a savings if he can. Better I have been using this service center for 7-8 years for all my Hondas. Matt ihas great character, knowledge, and gives me a savings if he can. Better to get it dobe right and keep up with all your schexuled naintenance More
Friendly quick service Everyone here is really nice. Shayna always takes care of me! The facility is always clean. I've been coming to this location since Mac Churchill. Everyone here is really nice. Shayna always takes care of me! The facility is always clean. I've been coming to this location since Mac Churchill. More
Excellent service as always Randal has been a great advisor since I had to switch when Teddy was promoted. He has always been very helpful, professional and friendly and has prov Randal has been a great advisor since I had to switch when Teddy was promoted. He has always been very helpful, professional and friendly and has provided excellent customer service. I became a loyal customer because of Teddy and will continue to be with Randal as my advisor now. Even though a new dealer opened up in Weatherford closer to where I live, I plan to keep my business with Honda of Fort Worth. Thank you for so many years of great service!! More
Great Service.. Kerry is always professional and helpful and knowledgeable. I was early for my appointment but Kerry started up the process and got me out an a reaso Kerry is always professional and helpful and knowledgeable. I was early for my appointment but Kerry started up the process and got me out an a reasonable amount of time. More
Last minute flat My wife had a flat and they were more than willing to take care of it quickly! They are amazing people! They made the day better! My wife had a flat and they were more than willing to take care of it quickly! They are amazing people! They made the day better! More
Great experience I had a great experience today with Randal. He was very professional and took very well care.of my car. I recommend the services in this dealership. I had a great experience today with Randal. He was very professional and took very well care.of my car. I recommend the services in this dealership. More
Goodb Service. Too Many Surveys Good service and customer experience. Too many surveys afterward. Took one at checkout and gave all 5’s. One survey is enough. Next survey gets auto Good service and customer experience. Too many surveys afterward. Took one at checkout and gave all 5’s. One survey is enough. Next survey gets automatic 1’s for harassment and not listening. More
Improved Service! I have been coming to this location for years (back when it was Frank Kent). I always enjoyed the service at Frank Kent, but was not happy with Honda I have been coming to this location for years (back when it was Frank Kent). I always enjoyed the service at Frank Kent, but was not happy with Honda of Fort Worth when they first took over. BUT, let me tell you, the service has improved dramatically! They got me in quickly (even though I was wary to my appt.) and they were very friendly. The waiting area there is the best I’ve ever experienced at a dealership. The service was quick and my service advisor took the time to explain everything they did and what everything meant. I am happy to return to Honda of Fort Worth. More
Oil change Great service from the service scheduler, the service advisor, and the shuttle driver who took me to work, and was exactly on time to pick me up at my Great service from the service scheduler, the service advisor, and the shuttle driver who took me to work, and was exactly on time to pick me up at my.office and return me to the dealership. Courteous, prompt, and friendly. I would highly recommend this dealership. More
Great customer service Guys were so helpful, explain everything to me before and after service! It was two of them maybe one in training but both very nice . Guys were so helpful, explain everything to me before and after service! It was two of them maybe one in training but both very nice . More