Honda of Fort Worth - Service Center

Super and Fast Steve was excellent. Very helpful and polite. Thanks again. I have been very satisfied since my purchase. Everyone at the dealership have been upbeat Steve was excellent. Very helpful and polite. Thanks again. I have been very satisfied since my purchase. Everyone at the dealership have been upbeat and helpful. More

Polite and Proffessional Everyone that I spoke to was very informative and kind. The atmosphere of the shop felt very homey and comfortable (even more nice than some hotels). Everyone that I spoke to was very informative and kind. The atmosphere of the shop felt very homey and comfortable (even more nice than some hotels). More

Best Service Center! After having a terrible experience at the dealership I bought my Honda from, I went to the Honda of Fort Worth service center. From the very first ap After having a terrible experience at the dealership I bought my Honda from, I went to the Honda of Fort Worth service center. From the very first appointment on my now eight-year-old Pilot, to its most recent oil change and tire rotation, I have never been disappointed. Even for appointments when I bring in my daughters CRV (which is also paid off and old enough to be out of manufactures warranty), I am treated with amazing courtesy, respect, and kindness. Honestly, they should teach classes to other businesses on customer service. Kerry, Debbie, Teddy, and all the girls at the cash out desk are wonderful and knowledgeable. Super grateful! More

Great service They were very thorough and they were very professional and polite. The facility was very comfortable and clean. The service was fast and took as long They were very thorough and they were very professional and polite. The facility was very comfortable and clean. The service was fast and took as long as they said it would. More

Service visit Excellent service and done in a timely manner. Dealership is very clean and inviting. All staff members are extremely friendly and attentive to the cu Excellent service and done in a timely manner. Dealership is very clean and inviting. All staff members are extremely friendly and attentive to the customers’ needs. More

Best Service Advisor at Honda of FW!!!!! I recently had some major work done on my Honda CR-V. I had struts, brakes, valves adjusted and spark plugs replaced. After I took my car back, I noti I recently had some major work done on my Honda CR-V. I had struts, brakes, valves adjusted and spark plugs replaced. After I took my car back, I noticed a thumping sound on the righ front wheel. I talked to Matt about the problem. He immediately got a manager to test drive my car to confirm the sound. Matt took care of my problem and made everything right. Matt Fleming again did a great job looking out for the customer. He always has customer satisfaction as the priority. More

Great customer service! The service representative, Jacob, was excellent! He addressed any concerns I had and was pleasant and respectful. Took less than 2 hours for my oil c The service representative, Jacob, was excellent! He addressed any concerns I had and was pleasant and respectful. Took less than 2 hours for my oil change and 30,000 mile maintenance, all the while I sat reading in their nice waiting area and had breakfast (their cafe is excellent band made me an amazing omelet!). It didn't seem that long of a wait 😃 More

Great service experience! Had my Accord service today, and as in past visits, it was an excellent experience: advisor clearly explained the recommended service, work was comple Had my Accord service today, and as in past visits, it was an excellent experience: advisor clearly explained the recommended service, work was completed promptly, and the waiting lounge area is very comfortable. This is my go-to destination for whenever my vehicle needs service! More

Great service always I always receive wonderful service at this dealership when I have my car serviced. It is a pleasant and comfortable environment. I especially love the I always receive wonderful service at this dealership when I have my car serviced. It is a pleasant and comfortable environment. I especially love the free drinks. All the employees are friendly and eager to help. They are always willing to answer all my questions. I have never had a bad experience here. More

Great service every time Professional pleasant employment from service center to reception. I have been using FW Honda since my purchase in 2016. I always feel like I’m getti Professional pleasant employment from service center to reception. I have been using FW Honda since my purchase in 2016. I always feel like I’m getting honest and efficient service. More