Honda of Fort Worth

Last night was my first and only experience at this dealership. Did not get a warm welcome experience .Me and my family drove nearly 100 miles, round trip. Sales person Obed was very uptight with his o dealership. Did not get a warm welcome experience .Me and my family drove nearly 100 miles, round trip. Sales person Obed was very uptight with his only one offer. We tried negotiating but he said his managers said " Take it or leave it". Obed did not believe us when we told him that we have had multiple lower offers from different dealerships in past 2 days. We even showed him their offers. Because Honda of forth worth offer was nearly 100 dollars per month more. The managers were constantly laughing out loud from behind their glass cubicle. They all gave us a stare upon leaving, like they were scaring us. And they were happy that we left . Tony Cerza, supposedly one of their managers, was full of attitude and was Rude in conversing. Talking to him felt like he wanted us out of the dealership. Within 1 hour after leaving , my family made 2 deals on 2 new 2023 CRVs at a different dealership. Our personal experience is not even 1 star. Very unprofessional behavior and unwelcoming experience. More

Edon Avdyli was extremely professional and went above and beyond to help us. I love my Honda Pilot thank you so much. beyond to help us. I love my Honda Pilot thank you so much. More

Sean was one of the salespeople I worked with in buying my 2022 Honda Passport. Sean was highly knowledgeable about the Passport and answered every question. I would recommend Sean in helping purchasing my 2022 Honda Passport. Sean was highly knowledgeable about the Passport and answered every question. I would recommend Sean in helping purchasing a new Honda. More

Very friendly environment. Rafael worked very hard to earn my business even after a deal negotiated. He went above and beyond for me as I feel should be done in all areas where Rafael worked very hard to earn my business even after a deal negotiated. He went above and beyond for me as I feel should be done in all areas where thousands of dollars are being handled. Despite the current vehicle market, Honda of Fort Worth was able to offer a competitive out the door price to keep me satisfied. Finance people will be finance people by always pushing extras towards you. Regardless they were able to be competitive with the pricing and did not have a negative mood swing when a firm no was given. Despite living over an hour away from this dealership, the final transaction went very smooth because of all the staff. They have definitely earned my business again in the future. Thank you again to all the staff members who made a new vehicle possible for my family. More

I had a really good experience buying a car from Rafael. It’s never stress free, especially with the current market, but they had a hybrid in stock and gave me a good deal on my trade in. Rafael was also a It’s never stress free, especially with the current market, but they had a hybrid in stock and gave me a good deal on my trade in. Rafael was also a pleasure to work with. More

Best Car buying experience of my life! !!! Craig Thompson was the best!! Friendly, efficient, went the extra mile for me!! Everyone was friendly and helpful. The finance dept. was outstandi !!! Craig Thompson was the best!! Friendly, efficient, went the extra mile for me!! Everyone was friendly and helpful. The finance dept. was outstanding and quick which is just amazing!!! Love this dealership and staff! More

Courteous staff! Never pressuring for a sale, always willing to answer every question you have! Never pressuring for a sale, always willing to answer every question you have! More

It was the best experience of my life. Felt at home and no pressure. Would absolutely use them again. Felt at home and no pressure. Would absolutely use them again. More

The salesman Rueben was very good. Excellent customer service. Finance on the other hand was a disaster. My rate got changed multiple times after already agreeing to an interest rate a Excellent customer service. Finance on the other hand was a disaster. My rate got changed multiple times after already agreeing to an interest rate and payment. They will low ball you on your trade, telling you that it has a bad carfax and then sell it for $7,000 more the next day. Truck has two giant chips on the windshield and didn’t think you could sell a vehicle like that. After signing all my paperwork I’ve tried to get a copy of my contract for over 2 weeks now texting the salesman, calling the dealership multiple times and leaving messages, no response. More

Worked with Steve Hoffman and he was wonderful and made buying a new Honda Insight very easy. Both he and the dealership are excellent to work with and highly recommend!! buying a new Honda Insight very easy. Both he and the dealership are excellent to work with and highly recommend!! More