Back

Honda of Fort Worth

Fort Worth, TX

4.4
2,421 Reviews
Start your purchase process online at www.hondaoffortworth.com We offer free delivery within a 25 mile radius. Service and Parts are open to keep you on the road. We also offer free pick up and delivery within a 25 mile radius. As a leading Fort Worth Honda dealer,we have built a solid reputation for providing excellent customer service,competitive prices and efficient service. We are a full-service dealer that offers new and Certified used Honda car sales, as well as maintenance and genuine Honda parts. Our friendly and experienced sales staff is here to help you six days a week with any of your automotive needs. At Honda of Fort Worth, our customers are our family, that's why you'll always find an honest and pleasant experience every time you come in.
Contact Dealership

3400 W Loop 820 South

Fort Worth, TX

76116

Directions

By Type

Showing 2,421 reviews

May 09, 2020

Very quick and informative. She was capable on answering all questions quickly. I enjoyed the fact that we were allowed to do the test drive by ourselves. More

by connergilbreath
Recommend Dealer
Yes
Employees Worked With
Christine Caselli, Joe Sabin
May 11, 2020 -

Honda of Fort Worth responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 09, 2020

There was some confusion over the vehicle we drove 2 hrs. to buy. She worked hard to make it right! Thank you! Great job! I love it!! More

by Laticia1977
Recommend Dealer
Yes
Employees Worked With
Christine Caselli, Ben Sherman
May 11, 2020 -

Honda of Fort Worth responded

Thank you for taking the time to leave us a positive review!

May 07, 2020

Very satisfied with the service. Would definitely come back to this dealership for another vehicle, service, and repairs. Customer service was very good as well. More

by Jakobscantlin
Recommend Dealer
Yes
Employees Worked With
Christine Caselli, Dominic Hernandez
May 11, 2020 -

Honda of Fort Worth responded

Thank you for your positive feedback!

April 02, 2020

Elizabeth gave us such great customer service when I had to get a paint repair job done. She was attentive, kept us in the loop of the process and professional. She made this process go well. More

by tolei
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
Apr 03, 2020 -

Honda of Fort Worth responded

Thank you for your positive feedback!

March 29, 2020

We love our Honda Ron was a pleasure to deal with. He made sure that we got the car that was perfect for us. The right car at the right price. Thanks Ron! More

by cdgieg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Singuluri
Mar 30, 2020 -

Honda of Fort Worth responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us and congratulations on your new vehicle!

March 24, 2020

Greg Besson is unprofessional Greg Besson does not care about customers or repeat business. He is extremely unprofessional, rude and sarcastic. His obnoxious behavior has put me More

by ebethcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Besson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Honda of Fort Worth responded

I honestly don't think we've met. But everyone is entitled to their opinion. We do care about all of our customers and their repeat business. That is why Honda has awarded us the coveted President's Award for customer service, the last 3 years in a row. We would love the opportunity to repair our relationship with you. Greg Besson

Mar 28, 2020 -

ebethcox responded

We met via email where you basically told me you had no interest in my business. Repair our "relationship?" That's funny. When I reached out to you to try to let you know how frustrating it was to be repeatedly passed from salesperson to salesperson, having to start over every single time, you blew me off. When I asked if anyone read the emails sent to loyalty@hondaoffortworth.com you responded with a glib "sure we do" making sure I knew that you not only read them, but you actively ignored me. You are very bad at your job.

Mar 28, 2020 -

Honda of Fort Worth responded

Everyone is entitled to their own opinion. Please understand that when you were being passed from one salesman to another, I was in the middle of having to make some of the toughest decisions I've ever had to make in our business. We laid off over 70% of our employees in less than a week. I am sorry if this inconvenienced you or made it seem like we didn't care. But these were unprecedented circumstances. I tried to respond to your email, but it had been blocked. I sincerely hope that you and your family are doing well during this crisis. If we can ever be of assistance in the future please let us know.

Mar 28, 2020 -

ebethcox responded

So at a time when you are having to deal with lagging sales, you blew off someone who was ready to buy in the rudest, most obnoxious way. I don't understand that at all.

March 22, 2020

We had a great experience buying our used Honda CR-V. We were in and out quickly and everything was explained to us very well. More

by Keadding
Recommend Dealer
Yes
Employees Worked With
CRISTOFHER MARTINEZ
Mar 23, 2020 -

Honda of Fort Worth responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

March 21, 2020

Richelle made my buying experience easy. She was well prepared for my appointment and was waiting to greet me. She answered all my questions and was very knowledgeable on my vehicle. This is my 4th car More

by sandra.brandon
Recommend Dealer
Yes
Employees Worked With
Richelle Curley, Rafael Posada
Mar 23, 2020 -

Honda of Fort Worth responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 21, 2020

Ron Singuluri is very helper he anwers all my question very nice men i Will recomendend to my Friends he really take care us Thank You so much for all your help hm X More

by Raymundo
Recommend Dealer
Yes
Employees Worked With
Ron Singuluri
Mar 23, 2020 -

Honda of Fort Worth responded

Thank you for taking the time to leave us a positive review!

March 19, 2020

Our salesperson, Dustin Twigg, was helpful, knowledgeable and very friendly. As our first point of contact at the dealership, he made an excellent impression. I would recommend him to any friends or family l More

by NellyO
Recommend Dealer
Yes
Employees Worked With
Tony Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Twigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Posada
Mar 19, 2020 -

Honda of Fort Worth responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for! Congratulations on your new CRV!

...
37
...