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Honda of Fort Worth

Fort Worth, TX

4.5
2,425 Reviews
Start your purchase process online at www.hondaoffortworth.com We offer free delivery within a 25 mile radius. Service and Parts are open to keep you on the road. We also offer free pick up and delivery within a 25 mile radius. As a leading Fort Worth Honda dealer,we have built a solid reputation for providing excellent customer service,competitive prices and efficient service. We are a full-service dealer that offers new and Certified used Honda car sales, as well as maintenance and genuine Honda parts. Our friendly and experienced sales staff is here to help you six days a week with any of your automotive needs. At Honda of Fort Worth, our customers are our family, that's why you'll always find an honest and pleasant experience every time you come in.
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3400 W Loop 820 South

Fort Worth, TX

76116

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Showing 2,425 reviews

July 03, 2020

Malik was very friendly, helpful and efficient. We look forward to doing business with this honda company in the future and get more care! Thanks More

by imran.rashik
Recommend Dealer
Yes
Employees Worked With
Malik Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Honda of Fort Worth responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 11, 2020

This guy is awsomee made us feel like we were being taking very well care of , great customer service, God bless you and rest of staff there thanks Dom More

by markham713
Recommend Dealer
Yes
Employees Worked With
Abby, Christine Caselli, Abigail Servin, Dominic Hernandez
Jun 12, 2020 -

Honda of Fort Worth responded

Thank you for taking the time to leave us a positive review!

June 08, 2020

Christine took excellent care of us and made my car buying experience super easy! We got a great deal on a great car, I couldn’t pass up the offer. More

by KimberlyG99
Recommend Dealer
Yes
Employees Worked With
Christine Caselli
Jun 10, 2020 -

Honda of Fort Worth responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 28, 2020

I particularly loved how she corresponded with my daughter prior to entering the parents into the equation. My daughter said that she was highly professional and very helpful and did not exhibit any More

by dicksonc
Recommend Dealer
Yes
Employees Worked With
Christine Caselli, Dominic Hernandez
Jun 01, 2020 -

Honda of Fort Worth responded

Thank you for your positive feedback!

May 09, 2020

Very quick and informative. She was capable on answering all questions quickly. I enjoyed the fact that we were allowed to do the test drive by ourselves. More

by connergilbreath
Recommend Dealer
Yes
Employees Worked With
Christine Caselli, Joe Sabin
May 11, 2020 -

Honda of Fort Worth responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 09, 2020

There was some confusion over the vehicle we drove 2 hrs. to buy. She worked hard to make it right! Thank you! Great job! I love it!! More

by Laticia1977
Recommend Dealer
Yes
Employees Worked With
Christine Caselli, Ben Sherman
May 11, 2020 -

Honda of Fort Worth responded

Thank you for taking the time to leave us a positive review!

May 07, 2020

Very satisfied with the service. Would definitely come back to this dealership for another vehicle, service, and repairs. Customer service was very good as well. More

by Jakobscantlin
Recommend Dealer
Yes
Employees Worked With
Christine Caselli, Dominic Hernandez
May 11, 2020 -

Honda of Fort Worth responded

Thank you for your positive feedback!

April 02, 2020

Elizabeth gave us such great customer service when I had to get a paint repair job done. She was attentive, kept us in the loop of the process and professional. She made this process go well. More

by tolei
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
Apr 03, 2020 -

Honda of Fort Worth responded

Thank you for your positive feedback!

March 29, 2020

We love our Honda Ron was a pleasure to deal with. He made sure that we got the car that was perfect for us. The right car at the right price. Thanks Ron! More

by cdgieg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Singuluri
Mar 30, 2020 -

Honda of Fort Worth responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us and congratulations on your new vehicle!

March 24, 2020

Greg Besson is unprofessional Greg Besson does not care about customers or repeat business. He is extremely unprofessional, rude and sarcastic. His obnoxious behavior has put me More

by ebethcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Besson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Honda of Fort Worth responded

I honestly don't think we've met. But everyone is entitled to their opinion. We do care about all of our customers and their repeat business. That is why Honda has awarded us the coveted President's Award for customer service, the last 3 years in a row. We would love the opportunity to repair our relationship with you. Greg Besson

Mar 28, 2020 -

ebethcox responded

We met via email where you basically told me you had no interest in my business. Repair our "relationship?" That's funny. When I reached out to you to try to let you know how frustrating it was to be repeatedly passed from salesperson to salesperson, having to start over every single time, you blew me off. When I asked if anyone read the emails sent to loyalty@hondaoffortworth.com you responded with a glib "sure we do" making sure I knew that you not only read them, but you actively ignored me. You are very bad at your job.

Mar 28, 2020 -

Honda of Fort Worth responded

Everyone is entitled to their own opinion. Please understand that when you were being passed from one salesman to another, I was in the middle of having to make some of the toughest decisions I've ever had to make in our business. We laid off over 70% of our employees in less than a week. I am sorry if this inconvenienced you or made it seem like we didn't care. But these were unprecedented circumstances. I tried to respond to your email, but it had been blocked. I sincerely hope that you and your family are doing well during this crisis. If we can ever be of assistance in the future please let us know.

Mar 28, 2020 -

ebethcox responded

So at a time when you are having to deal with lagging sales, you blew off someone who was ready to buy in the rudest, most obnoxious way. I don't understand that at all.

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