Honda of Fort Worth

This was my second car purchase with Frank Kent in the past few years. Sheri and her manager were gracious, not condescending to a female negotiating solo, and more than met my expectations. I went to s past few years. Sheri and her manager were gracious, not condescending to a female negotiating solo, and more than met my expectations. I went to see a Nissan Versa I knew was on the lot, but it had just sold. Sheri informed me of a low-milage Honda Fit "just in", and they negotiated a decent trade-in on my Saturn Vue (just when news was breaking about Saturn being cut loose from GM). Even offered to let me keep the car to go see another car nearby (one year earlier model, lower price)! Then extended that privilege to let me keep car overnight so my husband could drive it. (dealership in W. Ft. Worth, we live in NRH.)/ After I bought the car and came to pick it up, I learned she was personally out helping detail the care to get it ready~ Later, Sheri was the gracious point person to help me get 2nd set of keys from original owner (no small feat, since he'd had to forfeit the car due to financial hardship.) Two years later, still loving the Honda-- and would do business with FK and Sheri in a hearbeat! Susan Imke, Nurse Practitioner, North Richland Hills. More

Sherri Ballard is an excellent salesperson. I have never had as much ease in purchasing a new vehicle as the experience we had with Sherri. The big deal to me is that she continues to follow up with us aft had as much ease in purchasing a new vehicle as the experience we had with Sherri. The big deal to me is that she continues to follow up with us after the sale to make sure everything is going smoothly with our Honda. Great job Sherri! More

Excellent dealer and sales associate. Sheri worked very hard to make sure I'm happy with the price I was given. All my emails and calls were quickly responded to. They beat every other dealers offers. Over hard to make sure I'm happy with the price I was given. All my emails and calls were quickly responded to. They beat every other dealers offers. Overall great staff and prices, and I've already recommend to a few family and friends. More

I was very happy with my sales experience Sheri Ballard is an excellent sales person. She listen to the customer and just made the whole shopping experience stress free is an excellent sales person. She listen to the customer and just made the whole shopping experience stress free More

Every thing was great so far.Havent any post new car needs as of yet.Sheri is very profffesionel sales person.I am glad I meet her and Frank Kent Auto.Graet people to work with. needs as of yet.Sheri is very profffesionel sales person.I am glad I meet her and Frank Kent Auto.Graet people to work with. More

David was great. Worked with us on price, and the new car. No high pressure. Will recommend to anyone. Thanks we will be back. thanks again. car. No high pressure. Will recommend to anyone. Thanks we will be back. thanks again. More

There are dealers closer to my home than Frank Kent, but not of the same obvious quality and pride in service! It's a shame I had to travel the extra distance, but it was worth it! I left with the car I w not of the same obvious quality and pride in service! It's a shame I had to travel the extra distance, but it was worth it! I left with the car I wanted, knowing I have a warm and trusting relationship with my sales person as well as the dealership's commitment to service. Thanks Sheri Ballard and Frank Kent! More

Best car buying experience ever! Best customer service ever! I contacted Sheri via email and explained exactly what I was looking for in a car. Sheri was prompt with requested information, answering all ever! I contacted Sheri via email and explained exactly what I was looking for in a car. Sheri was prompt with requested information, answering all my questions thoroughly. She was able to give me a total price including all requested accessories, tax, title, fees, etc... when other dealerships wanted to play games and would only give me the total price if I came into the dealership. Sheri was very polite and friendly. She understood my needs/wants and delivered flawlessly including having me "pre-qualify" for financing so that time at the dealership on closing day was kept short as I requested. We will be looking to purchase my husband a new car next year. We will most definitely be purchasing from Sheri at Frank Kent. More

I purchased my 2011 Honda Pilot from Frank Kent Honda a few months ago and have been nothing but impressed from the very first moment. My initial contact was via internet and worked with Sheri Ballard prim few months ago and have been nothing but impressed from the very first moment. My initial contact was via internet and worked with Sheri Ballard primarily via email and phone. Sheri worked very hard to answer all of my questions in a timely fashion and obtained the exact vehicle I wanted, even though it wasn't on the Frank Kent lot. I had some email contact from a salesperson at another Honda dealership and he was very unprofessional and would never give me a straight answer. I appreciated and valued Sheri's honest answers and straight forward pricing. She was very thorough in her explanations and yet still friendly. In short, I loved working with Sheri and absolutely enjoyed my car buying experience at Frank Kent. Even in follow-up care of my vehicle, all of the staff have been tremendously friendly and professional. I always feel welcome at Frank Kent and look forward to working with this dealership again in the future. More

Every car dealership I have visited in the past, they all acted very professionally and tried to put the best of their faces. However, at Frank Kent Honda, Sheri Ballard & Travis Houser took the quality cust acted very professionally and tried to put the best of their faces. However, at Frank Kent Honda, Sheri Ballard & Travis Houser took the quality customer service standards miles ahead. I found sincerity in their dealing. It was simply a smooth sailing buying a new car. Thank you Sheri & Travis! I will definitely refer more friends & family members to you. Have a blessed day! More