Honda of Fort Worth

In looking for a pre.owned vehicle I had several bad experiences. As a police officer in another city, I tried a dealership many other officers used exclusively. I had even used them in the past as well experiences. As a police officer in another city, I tried a dealership many other officers used exclusively. I had even used them in the past as well. It was such a bad experience that I will not be returning to them. On the other hand, Sheri and the Frank Kent crew provided a low stress, pleasant environment. She was helpful and friendly without being pushy. There were no hidden agendas with her sales and she had a genuineness you do not see in this business often. The car has been great and was represented well on the website. I am just happy I got to it first. Thanks Sheri! More

My buying experience could not have been any easier or handled more professionally. Thanks to Sheri and the Costco Buying program, I purchased my second Honda with Frank Kent with even more ease than the handled more professionally. Thanks to Sheri and the Costco Buying program, I purchased my second Honda with Frank Kent with even more ease than the first one. I would recommend Sheri and Frank Kent Honda to anyone. It was not the closest dealership, but certainly the most professional. More

Outstanding experience. Sheri Ballard did an outstanding job helping us with the purchase of our new Pilot. No games or run around. I have not enjoyed the car buying process in the past, but from now on She job helping us with the purchase of our new Pilot. No games or run around. I have not enjoyed the car buying process in the past, but from now on Sheri and Frank Kent have my business. More

It was a great experience all around, especially because the first car i bought turned out not to be the one i really wanted (not the saleperson's fault), and when i needed to change it a few weeks later, t the first car i bought turned out not to be the one i really wanted (not the saleperson's fault), and when i needed to change it a few weeks later, the transition was made as smoothly as possible, and now i love my car. More

I went into the dealership only looking for a car. David was very friendly from the get go and let me drive every car that was in my price range. I ended up leaving with a 2012 Honda Fit that I love very mu was very friendly from the get go and let me drive every car that was in my price range. I ended up leaving with a 2012 Honda Fit that I love very much More

I had been trying to buy a 4WD SUV for almost 6 weeks and was having an absolutely horrific experience with other dealerships. I am a single woman, widowed, and the treatment I received was appalling - one was having an absolutely horrific experience with other dealerships. I am a single woman, widowed, and the treatment I received was appalling - one salesman wouldn't talk with me and actually told me to come back with my husband. I found a vehicle on-line located at Frank Kent Honda Dealership that looked to fit my needs. I made an internet inquiry and received a prompt reply from Sheri Ballard. I'm embarrassed to say I was slightly rude, being more than a little cynical from trying to deal with those other dealerships. Ms. Ballard was immediately warm and reassuring. I drove 40 miles to see the vehicle. Sheri was a delight. She is warm, caring, and put me completely at ease. She treated me like an intelligent, capable human being - something that was lacking in the other dealerships I had talked with. She is smart, and extremely thorough when showing me the many features of the car and we quickly came to an agreement on price and I completed the sale. What a breath of fresh air! The Frank Kent Dealership is extraordinary in every way. The showroom is clean and comfortable, with a full service snack bar that deserves a bigger name - maybe call it a restaraunt? I was given a free meal, and customers are also given access to the internet while they wait. Everyone I came into contact with was unbelievably friendly, warm smiles, asking if I'd been helped but not pesteringly. The service department was incredibly fast and professional, adding my roof rack and ski attachments and cleaning the vehicle for me AND filling the tank before I left and in record time. THIS IS THE WAY CARS SHOULD BE SOLD. ALL dealerships should fashion themselves after Frank Kent. It was such an easy, pleasant experience I quickly posted about it on my Facebook page and I've been telling all my friends what an awesome experience I had, made better only because the 2011 CR-V EX-L/NAV 4WD I bought drives like a dream and has safely delivered me to my destination in Colorado during the worst snow storm of the year. Thank you Sheri Ballard and everyone at Frank Kent Dealership - you ROCK!!!!! The only thing I can suggest is - give Sheri a raise - I don't know what she makes but she is a gem and truely exceptional. More

My review of Frank Kent Honda: The sales My review of Frank Kent Honda: The sales representative Sheri Ballard was professional and has sold me two Honda's. I have purchased three Hondas My review of Frank Kent Honda: The sales representative Sheri Ballard was professional and has sold me two Honda's. I have purchased three Hondas from Frank Kent Honda over six years.I would never purchase a car anywhere else. Excellent service in all departments. Terrific staff! I highly recommend Frank Kent Honda. Warm Regards, Laurel Damico More

Customer service was exceptional from the first email on (including follow up calls after my purchase to ensure my satisfation). My salesman stayed late on several days to accommadate my work schedule as w (including follow up calls after my purchase to ensure my satisfation). My salesman stayed late on several days to accommadate my work schedule as well. Price was very fair and not much pressure to buy or even add things on. More

There were other dealerships and sales representatives that we previously tried working with, and the experience was completely unparalleled. We felt like Sheri Ballard heard our need, and did everything that we previously tried working with, and the experience was completely unparalleled. We felt like Sheri Ballard heard our need, and did everything in her power to meet it. We had a much better experience working with this dealership. More

I did a good deal of research on our upcoming purchase and made several contacts to set up appointments to look at Honda Pilots. Of every dealer that I spoke with, Sheri was the most professional and mos and made several contacts to set up appointments to look at Honda Pilots. Of every dealer that I spoke with, Sheri was the most professional and most helpful person that I came across. She understood that she was not going to be able to sell me a vehicle made forcing me into a sell. She was more concerned with me being happy about my decision. I had scheduled appoints with dealers across Fort Worth and Dallas. Sheri was originally one of my later appointments but because of her patience and clarity on the phone and her willingness to not play games when it came to price, I made sure to make her my first stop. The entire experience with her was pleasant from beginning to end. Sheri took care of us and understood that our time was just as important as the purchase that we were making. I would absolutely recommend to friends, co-workers and family to make Sheri their first stop when making their next vehicle purchase. More