Honda of Fort Worth

Frank Kent is my go too. Boughtr a new vehicle a few months ago. Recently was lo woking for a used third car. Sherfi was a gem and worked with me and found exactly what I was looking for. Will go back months ago. Recently was lo woking for a used third car. Sherfi was a gem and worked with me and found exactly what I was looking for. Will go back if I need another vehicle. JERRY More

I bought my 2012 Pilot in January and was extremely pleased with the service I recieved. They were very quick in responding to my internet request for a quote, my sales person stayed late to accomodat pleased with the service I recieved. They were very quick in responding to my internet request for a quote, my sales person stayed late to accomodate my work schedule, follow up was great, and price was extremely fair. I took it in for my first scheduled maintenance (oil change) and the customer service was just as good as when I bought my vehicle. I scheduled an appt online and when I got there, I was greeted by name and my vehicle was taken straight back. They returned my Pilot with the service completed and the vehicle washed. From the person who greeted me to the people who checked me out (and everyone in between), I was treated like a valued person. I would highly recommend this dealership not only for buying a vehicle, but for routine service and maintenance. More

The most horrible experience I have ever had with any company! I would never recommend this business to anyone! I was lied to and treated very unfairly. I've had my car for just over 2 months now and yes company! I would never recommend this business to anyone! I was lied to and treated very unfairly. I've had my car for just over 2 months now and yesterday it didn't start!!! Terrible customer service and horrible quality vehicle. More

The sales person, Sheri Ballard, made us feel completely at ease and totally confident in her. The overall dealership experience was extremely friendly and completely professional. We will definitely cont at ease and totally confident in her. The overall dealership experience was extremely friendly and completely professional. We will definitely continue to do business with Frank Kent, and especially with Sheri Ballard. More

We bought a Fit in 2010 ans Sherri worked with me for 4 weeks I commucated by email mostly where I dropped in to the dealer at least 3 times and could only stay 30 mins at the time.She did not pressure m 4 weeks I commucated by email mostly where I dropped in to the dealer at least 3 times and could only stay 30 mins at the time.She did not pressure me once.I went in for used and bought new! Well, I came back for the same service and I got it.also, service iez and breakfast is good! If Honda builds it and I want it I'll be back again. More

The sales and finance staff were straight forward and honest. I received a great price for my trade and was happy with the price of the car. Sheri was a great saleswoman, and was patient and informative. honest. I received a great price for my trade and was happy with the price of the car. Sheri was a great saleswoman, and was patient and informative. She is not the typical slime-ball car salesman so many of us have run into. I will buy car after car from her. Thanks. More

We had pretty bad and embarrasing experience with Paul Lane.He was very rude still we bought honda accord 2012 from him.when we little bit negotiated on price only once he shook hand with my husband and s Lane.He was very rude still we bought honda accord 2012 from him.when we little bit negotiated on price only once he shook hand with my husband and said good bye instantly.How embarrasing moment that was??? We will never buy vehicle from frank kent again.Also he was so rude in whole vehicle buying experience. More

I was impressed with Sheri. She was knowledgeable, didn’t pressure me, and was friendly. She just made it a pleasant experience. I can’t say the same for some of the other car dealers I met with, wh didn’t pressure me, and was friendly. She just made it a pleasant experience. I can’t say the same for some of the other car dealers I met with, while looking for a used car to purchase. Thank you, Sheri. More

Sheri was great! She worked to get us the deal we wanted and we left very satisfied. Loving the car! I would definitely recommend Frank Kent Honda. and we left very satisfied. Loving the car! I would definitely recommend Frank Kent Honda. More

My wife purchased a Honda Pilot from Frank Kent Honda several years ago. I found the purchase experience very pleasant. Not something I normally associate with car purchasing. When we found the need t several years ago. I found the purchase experience very pleasant. Not something I normally associate with car purchasing. When we found the need to change vehicle types, my wife searched the internet and found her next car again at Frank Kent Honda. Again, I was a great experience with NO painful anticipation or pressure. Then, unfortunately, my wife was involved in an automobile accident which totaled her vehicle. We came back to Frank Kent and replaced her totaled auto with a newer model for the exact same price! I myself am a long time Nissan person and I just recently purchased from the same Nissan dealership however, in comparison, Frank Kent Honda out ranks Nissan in the car buying experience. For instance, when I purchased my last vehicle from Nissan, I asked for help with collecting items in my old car and transferring to the new one. My salesman pulled out a crumpled Wal-Mart bag (one only) from the bottom of the desk drawer and handed it to me. At Frank Kent Honda, my wife was given three (3) environment-friendly reusable shopping bags with Frank Kent’s logo – what a difference a little thing like that makes! I do believe that I will look at Frank Kent when it is time to purchase my next vehicle. More