Honda of Fort Worth

I was looking for a specific car. Sheri helped me greatly. She was very patient with me, as I took several months researching cars and waited for the perfect one. Every two weeks she would send the greatly. She was very patient with me, as I took several months researching cars and waited for the perfect one. Every two weeks she would send the new inventory listing and always asked if I was still searching or if I wanted her to take me off the mailing list as to not bother me if I had found one elsewhere. This shows care. When I got the latest inventory listing, there was the car I was waiting for. I emailed her and informed her I would be stopping by. She replied that she would be there and would love to help me. I arrived and was greeted right away. I asked for Sheri, and she came out and knew exactly which car I wanted to look at. We took it for a test drive and all the while she explained everything in detail. By the time we got back, I was ready to sign the paperwork. She worked quickly and diligently multitasking between myself and a customer who came from Houston that same day. I never felt that I was being neglected as she only disappeared when she was waiting on documents to be verified or to get the other customer started on their paperwork, checking on me each time she passed by. When it came time to finance the car, that is when Patrick took over. He worked so hard on getting me an awesome deal. I cannot thank him enough for his hard work and taking the time to explain everything in simple terms and ensure that I understood what every document I was signing was for. I never felt rushed, and enjoyed the entire process. As we were finalizing the financing, Sheri took the car, had it filled with gas, had it washed, and was ready for me as soon as I stepped out of Patrick's office. She even gave me a free meal token, as it was nearing lunch-time, for the main showrooms restaurant. I've never heard of a dealership having a restaurant in the first place, or even offering food to customers. So extra kudos to Frank Kent's staff. I couldn't ask for a more pleasant experience when buying a car. This by far is my best ever, for anything. Thank you Frank Kent's staff for making this so easy and enjoyable for me. More

Sherri Ballard was so sweet, answered ALL my questions and really made me feel at home! I really enjoyed my first experience purchasing a car because of her and Vito. and really made me feel at home! I really enjoyed my first experience purchasing a car because of her and Vito. More

Sherri Ballard provided my family and I with excellent customer service. Frank Kent Honda is the most professional car dealership in Fort Worth, Texas. Frank Kent Honda genuinely care about their customer customer service. Frank Kent Honda is the most professional car dealership in Fort Worth, Texas. Frank Kent Honda genuinely care about their customers and employees. Sherri Ballard is an asset to Frank Kent Honda. If your ever in the market for a honda just ask for Sherri Ballard. She will exceed your expectations and make your buying experience highly memorable :) . More

We had been looking for several weeks for a used car on the internet. We liked the GMC Acadia and had been looking for a used vehicle along those lines (Acadia or Chevy Traverse). My wife had looked at a the internet. We liked the GMC Acadia and had been looking for a used vehicle along those lines (Acadia or Chevy Traverse). My wife had looked at an Acadia at another dealership and although it was newer than the car we looked at here at Frank Kent it also had a lot more miles on it. My wife found a 2010 Acadia with very low mileage at Frank Kent and contacted Sheri about the vehicle. At first we were not sure if we would be able to work a deal with them but it was what we had been looking for in a vehicle. We had two vehicles we were going to trade but based on what information we gave Sheri on the vehicles we were not sure that they would be able to give us a trade in value that we thought they were worth. We decided to go out an look at the Acadia and see what kind of a deal we could work out with them. Sheri had said that they might be able to give us a little better trade in value on our two vehicles once the looked at them. We made a trip across town to look at the Acadia and let them look at our trade in vehicles. When we first set down to talk, we were very far apart on what we had budgeted for the vehicle and what they were asking (even with the our trade in vehicles). Sheri worked with us and with and worked to get us more money for our trade in vehicle. She got us more money on the trade in vehicles but we were still several dollars apart. She asked us what our top offer was and then went "to bat" for us to get us that price. Sheri worked was able to get the price on the Acadia(with the trade in vehicles) down to our price and we left that night with a "new" used 2010 Acadia that was just what we were wanting. We are very happy with our Acadia and thank Sheri for everything she did to get us the vehicle we wanted. The color was even our first choice and what we had hoped to find. Thanks Sheri for all you did to help us with our Acadia purchase. More

This is the first time we have ever bought a vehicle and truly enjoyed the experience. Sheri was totally awesome from our first contact with her, to her waving goodbye as we drove off in our new 2012 Fit. truly enjoyed the experience. Sheri was totally awesome from our first contact with her, to her waving goodbye as we drove off in our new 2012 Fit. Our Fit is not our fisrt new car purchased, but it is the first time the salesperson actually sat in the car with us and showed us all the bells and whistles, and explained how everything worked...most impressive. It was also a great treat to have the free meal you provided us. The food was wonderful. You can rest assured we will definitely recommend Frank Kent Honda and Sheri Ballard to anyone who is looking to purchase a vehicle. Thank you for making this such a wonderful experience! Sincerely, Sharon Alexander A Happy Honda Owner More

I went to frank kent Honda to purchase a used vehicle. However I wasn't able to get the vehicle I was originally wanting the frank kent team helped find me a great car at a great deal. They knew my needs However I wasn't able to get the vehicle I was originally wanting the frank kent team helped find me a great car at a great deal. They knew my needs better than I. They even bought mine & my families lunch! Filled my car up with gas before I drove off the lot as well. AMAZING CUSTOMER SERVICE!!! I will recommend them to anyone & I will be a loyal returning buyer! Best wishes, Ashley. More

I went to this dealership to take advantage of their Credit Rebuilding Program, and was highly satisfied with the personal attention given to my particular situation. Sheri was very attentive to my need Credit Rebuilding Program, and was highly satisfied with the personal attention given to my particular situation. Sheri was very attentive to my needs and concerns and made me and my girls feel as comfortable and welcome as possible. I will recommend Sheri and Frank Kent Honda to anyone seeking to purchase a new/used vehicle. Thanks so much, David Kratky More

You know how a lot of movies start with a defining moment and then cut to the past to show you how they arrived at that point. Well if my experience at this dealer had a defining moment it was driving off th and then cut to the past to show you how they arrived at that point. Well if my experience at this dealer had a defining moment it was driving off the lot in a brand new 2012 Odyssey and saying "Wow!! Just.. Wow!!" We've never had a better car buying experience than the one we had at Frank Kent Honda in Ft. Worth. Kelly Denham was straight forward with his pricing, he sent them to me right away by email while competing dealers kept trying to lure me into the showroom. Kelly didn't play games of any sort, what he promised is exactly what he delivered. In fact, the process was so smooth we kept waiting for the other shoe to drop. After he gave us a great price with no need to haggle he showed us just about every feature the van has with patience and a clear knowledge of the product he sells (not a common trait in my experience). Once we agreed to buy, we met with Travis the "finance guy" and thought here's where everything goes south. To our pleasant surprise Travis had a great personality explained all of our additional options clearly and assured us that our financing would go through based on our credit. We showed up late to the showroom and they stayed late with us to finalize our deal. They offered us a loaner car so they could detail our van and we'd pick it up in the morning gassed up and ready to go. When we returned the next day we waited about a minute before Kelly came out with our keys and explained our warranties and wished us luck. This experience was groundbreaking for us, it forces me to revise my thoughts on car dealers and it guarantees that we'll send everyone we know to Frank Kent Honda and of course we'll be buying there again ourselves. If you want the best car buying experience around stop reading this and just head to Frank Kent Honda Now! -- I am in no way affiliated or employed by Frank Kent Honda, I just give credit where credit is due! More

Frank Kent Honda service department is great. Appointment scheduling is easy, service personnel are always courteous and friendly, repairs are done correctly and in a timely fashion. The dealership itself scheduling is easy, service personnel are always courteous and friendly, repairs are done correctly and in a timely fashion. The dealership itself is nice, new and has great ammenities for those waiting in the service department. More

Frank Kent Honda is a beautiful dealership, but even more importantly, we were impressed with the price we paid, the trade-in value of our old car, and the salesmanship of David Supercinski. We have purchas importantly, we were impressed with the price we paid, the trade-in value of our old car, and the salesmanship of David Supercinski. We have purchased quite a few new cars, but this was by far the best experience we've had. We will be back to see David at Frank Kent! More