Honda of Fort Worth

Randy Boyd was terrific as our salesperson. Friendly, polite and GREAT with followup. The only minor item is that the car was making a noise on the test ride when steering. It was being sold as a Honda polite and GREAT with followup. The only minor item is that the car was making a noise on the test ride when steering. It was being sold as a Honda Pre-Owned Certified. I would thought that their mechanics would have caught this as it was quite noticiable. Having said that my sales person immediately said that it would be repaired as soon as we would like it. We brought it back the next day (as we did go ahead and by the car)and they put in a new front strut which was causing the noise. Randy made good on the repair and we had it back same day and he kept us updated all along. Had a pleasant signing experience with Travis as well. We are very satisfied with the whole process. Will be back again! More

We worked with Sheri. She was wonderful! The whole experience was pleasant and nothing like what you usually dread about car buying. Brad and Krysta P experience was pleasant and nothing like what you usually dread about car buying. Brad and Krysta P More

This was really a great buying experience. I bought a car from Sherri about 3 years ago, which by itself was a great buying experience. However, this time around Sherri exceeded herself in the great custome from Sherri about 3 years ago, which by itself was a great buying experience. However, this time around Sherri exceeded herself in the great customer service she provided. I was helping my niece buy her first car here in TX. She was blown away by how Sherri and Frank Kent Honda were able to work all the details with us over the phone. In addition to that, I was really very pressed on time and Sherri promised that once in the dealer she would do her best for us to be out of there with a new car in less than an hour. She delivered. We were able to complete everything in 43 minutes. Even if I try to find something about the transaction I can negatively critique, so as to provide a measure of balance to this review, I come out empty! Frank Kent Honda, and particularly Sherri and the Finance Department, were outstanding. I'll definitely recommend Sherri to anyone planning to buy a new car. Thank you! More

This is the second Honda Pilot we've bought from Sheri at Frank Kent Honda in 13 months. She made buying a Honda so easy for us. She offered the best price over all of the other dealers the first time. We Frank Kent Honda in 13 months. She made buying a Honda so easy for us. She offered the best price over all of the other dealers the first time. We will continue to use her for all of our new car needs. More

I just wanted to make a comment about your sales person Sheri Ballard. She was very friendly and personable. I really appreciate her effort and not pushing us into making a decision. Sherri listened to our Sheri Ballard. She was very friendly and personable. I really appreciate her effort and not pushing us into making a decision. Sherri listened to our concerns and what we could and could not afford. She didn't try and sale us something that we did not want. I appreciate sales personnel as Sherri is because it makes the process of buying a car very simple and enjoyable. I will refer anyone I know that is buying to go to Frank Kent and to find Sherri. Thanks again and I really like my car!!! Thanks Brandie Morales More

My wife and I were very pleased with our purchase as well as the service provided by Frank Kent Honda in general and Sheri Ballard in particular. She contacted us on Friday and she was waiting on our arriva as the service provided by Frank Kent Honda in general and Sheri Ballard in particular. She contacted us on Friday and she was waiting on our arrival that Saturday and worked very well with us on the vehicle we purchased. I will highly recommend Frank Kent to anyone who wants to make an auto purchase! More

Great Customer Service and great atmosphere. Friendly dealership and great price for top quality vehicle. I came in from out of town. They held the vehicle for me and picked me up at the bus station. dealership and great price for top quality vehicle. I came in from out of town. They held the vehicle for me and picked me up at the bus station. More

We started looking at used cars and decided that buying a new one would be better for my daughter. After a Honda dealer in Irving give us a price on a new car and then magically try and raise the price almo new one would be better for my daughter. After a Honda dealer in Irving give us a price on a new car and then magically try and raise the price almost 3000 the next day, shopping was no longer fun. I started calling dealers and even though I didn't want to go all the way to Fort Worth, I called Frank Kent as a last resort. I'm really glad I did. David Supercinski was the saleman that I delt with and I found him to be honest, easy to work with, zero pressure, and knowledgeable. We decided to make the drive out and he was ready, unhurried, and helpful. He was knowledgable about the details of the car and was actually enjoyable to talk to. The price on the phone was the same price when we got there without playing the shell game or the old bait and switch.... I don't buy cars very often and after the first dealer was such a bad experience, we really was dreading it. My hat is off to David Supercinski & Frank Kent for making this such a positive experience. There was no pressure throughout the sale or the financing process, and she drove it home that evening. Highly recommended! More

I had not purchased a vehicle in 10 years so I was a little overwhelmed at first. I was extremely pleased with my experience at Frank Kent and especially with Kelly Denham who assisted me initially o little overwhelmed at first. I was extremely pleased with my experience at Frank Kent and especially with Kelly Denham who assisted me initially over the phone. I had done quite a bit of research in deciding which vehicle I wanted. It was a matter of could I get the price and interest rate that I was looking for. From first phone contact with Kelly to the multiple emails exchanged in answering all of my questions and concerns. I never felt pushed into making a decision until I knew I was ready. I even made an extra trip back to the dealership just to make sure I had the right color picked out. Kelly made my experience at Frank Kent so easy that the hardest part was picking out the right color. I knew I had made the right choice when I walked back into the dealership to finalize the paperwork and pick up my new Honda CR-V. Kelly went over the vehicle with me two different times so that I was very familiar with the operation of the vehicle before I left the lot. It is obvious that Kelly was very familiar with the vehicle and took pride in that. Kelly is a valuable asset to the Frank Kent dealership. More

Easy to deal with and very nice . Bought a new van in 2 hours. Great salesman who gave me a price over the phone then honored it at the time of sale. Best Honda dealership hands down and I have bought cars hours. Great salesman who gave me a price over the phone then honored it at the time of sale. Best Honda dealership hands down and I have bought cars from 2 others. More