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Honda of Fort Worth

Fort Worth, TX

4.4
2,421 Reviews
Start your purchase process online at www.hondaoffortworth.com We offer free delivery within a 25 mile radius. Service and Parts are open to keep you on the road. We also offer free pick up and delivery within a 25 mile radius. As a leading Fort Worth Honda dealer,we have built a solid reputation for providing excellent customer service,competitive prices and efficient service. We are a full-service dealer that offers new and Certified used Honda car sales, as well as maintenance and genuine Honda parts. Our friendly and experienced sales staff is here to help you six days a week with any of your automotive needs. At Honda of Fort Worth, our customers are our family, that's why you'll always find an honest and pleasant experience every time you come in.
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3400 W Loop 820 South

Fort Worth, TX

76116

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Showing 2,421 reviews

January 02, 2021

Malik was very helpful and patient with me from the beginning to the end of my car buying process. He seemed very honest and straightforward. More

by Karissa A
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Malik Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Honda of Fort Worth responded

Thank you for your positive review!

January 02, 2021

Very happy with our new Accord. Steve was super easy to work with, we ended up with a fair deal all around, and I would highly recommend him if you're looking for a Honda. More

by hockeynut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Honda of Fort Worth responded

Thank you for your positive feedback, from all of us here at Honda of Fort Worth!

December 31, 2020

I am so greatful for Malik. If not for him I would not have had the chance to upgrade to a better car. Thank u More

by Milesmurray77
Recommend Dealer
Yes
Employees Worked With
Malik Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Honda of Fort Worth responded

Thank you for your positive feedback!

December 30, 2020

At 3:15 PM on Dec 30, 2020 I pulled into the express lane for service. I got out of my car, leaving the key inside for the service tech. NO ONE CAME OUT TO ASK WHAT KIND OF SERVICE I NEEDED. Though I made ey More

by DIETZRANCH
Customer Service
Recommend Dealer
No
Employees Worked With
Bryan Byrd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Ferguson, Matthew Fleming, Randal McClanahan, Madison Martin, Elizabeth French
Jan 14, 2021 -

Honda of Fort Worth responded

Thank you for your feedback. We never want a customer to feel ignored while visiting us. We would like to speak with you about earning back your trust. Please contact Kent Ferguson at 817-696-4168 or Kferguson@hondaoffortworth.com and we will do our best to make this better.

December 29, 2020

100% the best dealership experience we have had and we have purchased cars at 4 dealerships. At no point did we feel pressured to buy above our budget or buy at all. Dustin was amazing and I would recomme More

by C LeChot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Twigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Honda of Fort Worth responded

Thank you for your positive feedback!

December 28, 2020

Armando was very friendly and helpful. Made things easy. Car was given to me as promised detailed and filled with gas. I will definitely tell someone about the service. More

by Kaylimae21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ARMANDO BALDERRAMA
Dec 29, 2020 -

Honda of Fort Worth responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 27, 2020

He responded to my email asking me call him in regards to my concern. We spoke once on the phone. Said he would get with service dept. about making repairs and I never heard back. I never received a call bac More

by bran_y03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Was only Jake
Jan 14, 2021 -

Honda of Fort Worth responded

We are so sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we are sorry that you feel like we haven't been as dedicated to you as we should have been. Please contact Greg Besson at 817-696-4000 or Gbesson@hondaoffortworth.com and we will do our best to make this better.

Jan 23, 2021 -

bran_y03 responded

I emailed you on Monday in response to this with no response ... again, from Honda. I sent it directly to you, Mr. Besson.

December 26, 2020

Excellent customer service. Really helped us get the right car for reasonable amount. Didnt take much time at all. My friends had terrible experience with other delership but this went really well. More

by puja.sapkota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ARMANDO BALDERRAMA
Dec 28, 2020 -

Honda of Fort Worth responded

Thank you for your positive feedback, from all of us here at Honda of Fort Worth!

December 24, 2020

Ron is a really nice person,He was so helpful and patient with us,We are happy with ours purchase Thank you for you Help More

by Merly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Singuluri
Dec 28, 2020 -

Honda of Fort Worth responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 23, 2020

I’ve had the best experience buying a vehicle with Malik!! Will definitely coming back in the future and I will definitely recommend to family and friends!! Thank you Malik!! More

by JoseValles jr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malik Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Honda of Fort Worth responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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