Honda of Fort Myers - Service Center

Excellent customer service from Brandon!!!! Brandon was friendly and knowledgeable; he made my service call a pleasant experience. He represented Honda of Ft. Myers very well indeed. He has the Brandon was friendly and knowledgeable; he made my service call a pleasant experience. He represented Honda of Ft. Myers very well indeed. He has the personality and approach one would want an employee to have when dealing with customers. I was impressed with him and took his card so I'll be able to request him in the future. More

Past experiences were good; this time not so much. Work was fine, responsiveness was not. Facilities are very good and a pleasant place to wait. Service was not good. I had an appointment and usually I Work was fine, responsiveness was not. Facilities are very good and a pleasant place to wait. Service was not good. I had an appointment and usually I feel Honda makes an effort to minimize my waiting. Not this time, upon arrival I had a significant wait for someone to initiate the service, then I waited for over 2 hours for an oil change. That's with an appointment. Then washing was taking over 20 minutes, so I went to the washing area to pick up the car. It had been hosed off and was at the front of 4 cars being washed. Why not finish one at a time? I took my car as it was. More

In and out in a flash The people at Ft Myers Honda always take care of my Pilot and get me in and out in around an hour. Great group of people The people at Ft Myers Honda always take care of my Pilot and get me in and out in around an hour. Great group of people More

excellent service Mr. Neremie assisted me throughout the entire process of identifying problems with my vehicle. In one instance when there was no problem he so inform Mr. Neremie assisted me throughout the entire process of identifying problems with my vehicle. In one instance when there was no problem he so informed me while adding if the problem re-occurred to return my vehicle immediately. He provided me with insight regarding issues that should not be ignored because of possible negative consequences to the vehicle and/or the driver. My vehicle is rather old and there were a number of issues that required attention and a part that could not be obtained until the next day; consequently, I was provided with a rental from Enterprise. Repairs on my vehicle were completed by the morning of the next day; it was washed and running smoothly. Previous experiences in the past with Honda of Fort Myers were more stressful and less coordinated. The coffee and the comfortable chairs along with interacting with a single employee in the service department resulted in less stress and a smooth transition. I will encourage others I know with Hondas to utilize the revitalized Honda of Fort Myers as long as Mr. Neremie remains an employee. More

Battery replacement Very efficient service as an unscheduled walk-in. Needed battery replaced. Ms Wagner was courteous and efficient and knowledgeable. Kept me informed. Very efficient service as an unscheduled walk-in. Needed battery replaced. Ms Wagner was courteous and efficient and knowledgeable. Kept me informed. Of the process. More

good customer service I called at 10:30 got appointment for 3:20. I arrived and ask to fix turn signal as well as recal and no problem. They also washed truck. I called at 10:30 got appointment for 3:20. I arrived and ask to fix turn signal as well as recal and no problem. They also washed truck. More

Great service . Service personnel are extremely helpful and polite. Have been servicing my car there for years and have never had a problem . Very easy to make an a . Service personnel are extremely helpful and polite. Have been servicing my car there for years and have never had a problem . Very easy to make an appointment. More

Service Oil change and tire rotation was quick and easy. Car wash was a nice bonus. I was in and out in about an hour. All went well Oil change and tire rotation was quick and easy. Car wash was a nice bonus. I was in and out in about an hour. All went well More

Great service! Consultant was engaged in making my visit as nice as possible.kept me informed of the progress and expedited my warranty service. Can strongly endors Consultant was engaged in making my visit as nice as possible.kept me informed of the progress and expedited my warranty service. Can strongly endorse Brandon Doucette! More

Oil change and tire rotation The service was good just wasn’t prepared to pay more than planned but doing other work was needed was given $20 off price of work The service was good just wasn’t prepared to pay more than planned but doing other work was needed was given $20 off price of work More