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Honda of Fort Myers - Service Center
Fort Myers, FL
2,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,260 Reviews of Honda of Fort Myers - Service Center
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May 19, 2017
Dissapointed I brought my 2016 Honda Coupe EXL into the service center for 3 issues. #1 Why the volume setting changed. I had my volume set to 26 for the past year I brought my 2016 Honda Coupe EXL into the service center for 3 issues. #1 Why the volume setting changed. I had my volume set to 26 for the past year and then for some reason I had to adjust it to 12 for the same sound volume. They couldn't answer why. It's not a big deal was just curious why it changed after a year. # 2 My Samsung cell phone wouldn't connect to the Bluetooth to play music from an app on my phone. After 2 hours I was told there is something wrong with my phone. I went to the Verizon store with the intention of having to buy a new phone. The Verizon tech took my phone and went out to my car and in under 5 minutes from the time I walked into the store had my connecting issues resolved. My point is Honda tech's should be familiar with how cell phone interface with Honda audio systems. #3 My back seat release didn't always disengage. When I asked if it had been adjusted the response was "we forgot to look at it". After 2 hours I told them to forget about it I'll find a way to adjust it myself. I never have written comments before because I figured no one ever looked at them but in this case it made me feel better. More
by Boleary
Employees Worked With
Service advosr: Christopher Noland
May 18, 2017
Prompt attention in taking care of my flat tire. After experiencing a blow out on a local bridge and arriving at the service center in a tow truck, I was happy to be greeted by Dave who has assisted After experiencing a blow out on a local bridge and arriving at the service center in a tow truck, I was happy to be greeted by Dave who has assisted me in the past. He was pleasant and very prompt and offered me reassurance in taking care of my flat tire. He kept me advised of the service being performed. I highly recommend Dave as a service adviser. More
by Jersey Girl
Employees Worked With
Dave Doden
May 18, 2017
Great service Replaced my tires in a timely fashion. Service is excellent and staff is great to work with. New tires were in the shop as promised Replaced my tires in a timely fashion. Service is excellent and staff is great to work with. New tires were in the shop as promised More
by sandi12347
Employees Worked With
Lester?
May 14, 2017
out of town service Visiting from out of town and required some work . Jacob provided quick response to my needs . Professional quality work - keep me informed of process Visiting from out of town and required some work . Jacob provided quick response to my needs . Professional quality work - keep me informed of process Thank you again More
by honda1049
Employees Worked With
Jacob
May 12, 2017
Warranty Service I brought the truck in for two problems. Truck taken in immediately, Lester kept me informed of progress of the repairs. The job was complete in two I brought the truck in for two problems. Truck taken in immediately, Lester kept me informed of progress of the repairs. The job was complete in two hours and Lester went over everything with me. It is a pleasure to be treated by helpful, courteous people. More
by George
Employees Worked With
Lester Corzo
May 06, 2017
Service experience Have used this dealer for service several times for my 2015 Pilot. Always prompt, helpful, courteous and efficient service advisers. They do a good jo Have used this dealer for service several times for my 2015 Pilot. Always prompt, helpful, courteous and efficient service advisers. They do a good job explaining what's being done or why something needs attention and how long it will take, The amenities in their service waiting area is top notch with a lounge area, TV, mini-movie theater and available free refreshments. I plan to use this dealer for all my routine maintenance and repair issues for my vehicle and would recommend them to others. More
by Joseph Festa
Employees Worked With
several over a two year period
April 22, 2017
Service Our service writer Travis explained what I would be getting for the service I requested, oil type,filter and tire rotation. He answered all the questi Our service writer Travis explained what I would be getting for the service I requested, oil type,filter and tire rotation. He answered all the questions I had about other service needs. The service work was preformed quickly and at a good price. Travis has helped us with our Honda Pilot in the past and I think he rates a 5 star. Nelson and Jan Weaver More
by nick46530
Employees Worked With
Travis
April 20, 2017
Professional and Friendly My experience at Honda of Fort Myers was very pleasant and successful. The environment and employees were excellent. I have bought my last 2 cars ther My experience at Honda of Fort Myers was very pleasant and successful. The environment and employees were excellent. I have bought my last 2 cars there and wouldn't hesitate to buy my next car there also. More
by Sherry
Employees Worked With
Ivan Trejo, Berson Eraus
February 09, 2017
Terrific service! From driving up and being greeted by Karen (who actually remembered me!) to Ken making me feel like his most important customer, it was, as always, a From driving up and being greeted by Karen (who actually remembered me!) to Ken making me feel like his most important customer, it was, as always, a topnotch experience! More
by Judith Anderson
Employees Worked With
Karen, Ken Oatis
November 03, 2016
Over-the-top customer service! This Honda service dept. in Ft. Myers is one of the best I've ever seen. From the minute you drive up you are treated like you are their only customer This Honda service dept. in Ft. Myers is one of the best I've ever seen. From the minute you drive up you are treated like you are their only customer of the day. Dave was my contact this time and he did an amazing job of communicating every step of the way. I could not be happier with my car or their service! More
by Greynol3
Employees Worked With
Dave
