Honda of Fort Myers - Service Center

Great Customer Service They pay attention and really take pride in customer service. Thank you very much Honda of Fort Myers for your dedication and hard work to us all. They pay attention and really take pride in customer service. Thank you very much Honda of Fort Myers for your dedication and hard work to us all. More

Wonderful experience Dave was great, explained everything in detail. Very friendly and professional. Will be coming back and asking for him again or Jacob who is also awes Dave was great, explained everything in detail. Very friendly and professional. Will be coming back and asking for him again or Jacob who is also awesome. More

Too long of a wait for an oil change We had an appointment at 8:20 for an oil change. It took 1hr 40 minutes to have this service completed. The service advisor came out after 1hr 20min a We had an appointment at 8:20 for an oil change. It took 1hr 40 minutes to have this service completed. The service advisor came out after 1hr 20min and said he would put the car through the wash. However, no one came out earlier to inform us as to why it was taking so long. More

Friendly but issues still remains My car still has the same issue that has been fixed twice since I owned the car. On my recent visit they fixed an issue that is unrelated to the origi My car still has the same issue that has been fixed twice since I owned the car. On my recent visit they fixed an issue that is unrelated to the original reason I took the car in 2 months ago. I need another visit which is disappointing especially because this car barely has 50,000 miles and this is the third time I have had this vibration needing fixed. More

Over priced and poor contact Had to call to get a update on my car received a call back almost an hour later. By the time my car was finished for pick up there was only a half h Had to call to get a update on my car received a call back almost an hour later. By the time my car was finished for pick up there was only a half hour window to get to the service center before it closed. So, although, I was promised my car to be done same day it was impossible to pick up. I also picked employees names in the survey because it was impossible to snap without picking names. I don’t have names of people that I worked with . I believe the name of my contact person was Daniel. More

Service Appointment - Honda CRV 2009 Dave was excellent in following up with me on the parts arrival! He makes me feel right at home anytime I am there for service. Dave was excellent in following up with me on the parts arrival! He makes me feel right at home anytime I am there for service. More

I had major damage to the undercarriage of my car. Once the problem was diagnosed, the parts were ordered and the next day my car was repaired. Jamie was on top of everything throughout the entire pro Once the problem was diagnosed, the parts were ordered and the next day my car was repaired. Jamie was on top of everything throughout the entire process. I’m grateful Ft.yers Honda was able to get it repaired so quickly. More

Knowledgeable, attentive and accommodating staff I came in to have my sun visor repaired and the door trim fixed. The job is well done. I just had to wait longer than expected. Two hours was too long I came in to have my sun visor repaired and the door trim fixed. The job is well done. I just had to wait longer than expected. Two hours was too long for this minor work. More

A great experience as usual. I have been going to this dealership for a while now. I seldom have a problem when I come here. I know that they will take care of my vehicle. I have been going to this dealership for a while now. I seldom have a problem when I come here. I know that they will take care of my vehicle. More

service of Mr. White I went there last week to have my civic repaired.I bought it like 3 weeks ago so normally im a little pissed and worried.But mr white assured me that I went there last week to have my civic repaired.I bought it like 3 weeks ago so normally im a little pissed and worried.But mr white assured me that everything will be taken care of and he did.Mr white is very nice and very proffesional employee.He even went above and beyond and inform me how is my civic doing while getting repaired.i commend him for his service. More