Honda of Fort Myers - Service Center

Fast, efficient, easy Just had a good experience, waiting area was clean. Didn’t wait too long, employees were nice. All around great service. Extra words extra words Just had a good experience, waiting area was clean. Didn’t wait too long, employees were nice. All around great service. Extra words extra words More

Pilot Great experience. Everyone was very friendly and Ivan kept me informed and updated on my car. The movie theater and coffee was such a nice time consum Great experience. Everyone was very friendly and Ivan kept me informed and updated on my car. The movie theater and coffee was such a nice time consumer! More

Vacation goes awry While vacationing on Sanibel our air conditioning went out in our CRV. We'd noticed it wasn't cooling properly before we left home and asked our local While vacationing on Sanibel our air conditioning went out in our CRV. We'd noticed it wasn't cooling properly before we left home and asked our local dealer to check it. We were told it was fine and just needed freon. But it wasn't just freon! Once we arrived at Honda of Fort Myers we met Lester who ended up taking a stressful situation and took control! He had the diagnosis in less than an hour, yes, the compressor was done, he located a new one, arranged for a rental so that we didn't lose any vacation time, had the rental company pick us up and covered the cost. He had our CRV ready by the end of the day, and even though it was an expense we were not anticipating while on vacation, he got the total below his estimate. Lester really helped to make a heated situation cooler! We can not thank him enough for his kindness when it often seems businesses want you in and out, and your money. We're planning a move to the area in 2 years after retirement and already have a service rep picked out. Thank you, Lester. More

Great Seevice Great service wonderful staff especially David. They really worked hard to find and correct my issue Great value for service. David was very a Great service wonderful staff especially David. They really worked hard to find and correct my issue Great value for service. David was very attentive and kept me updsted. More

Courteous and thorough I brought my 2016 CR-V in because the check emissions light came on. Justin was extremely courteous and explained in detail what needed to be fixed. W I brought my 2016 CR-V in because the check emissions light came on. Justin was extremely courteous and explained in detail what needed to be fixed. When I was told my vehicle would need to stay because it couldn’t be driven in that condition and they didn’t have the part, they arranged for and paid for a rental. I am very happy with Justin and their service I have been provided with. More

Oil change Routine oil change along with a full car inspection rating on various areas of vehicle. Keep informed of items that need attention and if it should be Routine oil change along with a full car inspection rating on various areas of vehicle. Keep informed of items that need attention and if it should be immediate. More

Lug nuts $15 dollars for 1 lug nut Are you kidding me? I feel violated. I bought 3 cars from you in the past 3.5 years. Not happy $15 dollars for 1 lug nut Are you kidding me? I feel violated. I bought 3 cars from you in the past 3.5 years. Not happy More

Second service at 10,000 miles My service advisor help me with warranty to get the job done fast and resolve some issues with my warranty that is not covered now I know what not Cov My service advisor help me with warranty to get the job done fast and resolve some issues with my warranty that is not covered now I know what not Covered More

B1 service smooth friendly service consultant and straightforward service. service was timely. waited for vehicle and it was ready as stated. have been servicing vehicl friendly service consultant and straightforward service. service was timely. waited for vehicle and it was ready as stated. have been servicing vehicles here for years. More

Routine Maintenance Service scheduled by appointment within one day of request. Service adviser ,Justin, available from onset to end of service. Service response and cou Service scheduled by appointment within one day of request. Service adviser ,Justin, available from onset to end of service. Service response and courtesy ride assistance were well coordinated and excellent. More