Honda of Fort Myers - Service Center

Service Danielle is terrific! Can’t say enough good things. Danielle is terrific! Can’t say enough good things. Danielle is terrific! Can’t say enough good th Danielle is terrific! Can’t say enough good things. Danielle is terrific! Can’t say enough good things. Danielle is terrific! Can’t say enough good things. More

Flat tire replacement We had a flat tire and drove to garage because our vehicle is new. Had put on the spare tire. Issue addressed promptly and with great courtesy. The ex We had a flat tire and drove to garage because our vehicle is new. Had put on the spare tire. Issue addressed promptly and with great courtesy. The experience was efficient and professional. Highly recommend this dealership and service department. More

No surprises Two trips to the Honda service area resulted in one needed repair, some overdue work still dependent on parts, a discount, and a mechanism yet to be c Two trips to the Honda service area resulted in one needed repair, some overdue work still dependent on parts, a discount, and a mechanism yet to be changed out when the service is prepared to reschedule.. Richard is compliant. I did last minute shopping last week on my second visit with a complimentary ride, and spent two hours at a mall nearby before the car was available. I so far am pleased with the work in every aspect. More

Oil Change Went in for an oil change and it was recommended that I had an alignment, so I did that too. The next day I came for a transmission flush. Andrew was Went in for an oil change and it was recommended that I had an alignment, so I did that too. The next day I came for a transmission flush. Andrew was very helpful & thorough. More

Wonderful experience Danielle the service advisor was wonderful. She got me in and out quickly. I would come back and get my vehicle service again. Travis the service ma Danielle the service advisor was wonderful. She got me in and out quickly. I would come back and get my vehicle service again. Travis the service manager was also helpful . More

BETTER than I expected Travis was the service manager. He was great. Met me the night before at 545pm to confirm what i watched to accomplish. He said all 3 items should be Travis was the service manager. He was great. Met me the night before at 545pm to confirm what i watched to accomplish. He said all 3 items should be under warranty. But if not, there was no charge. That is all i wanted to hear. No games. I was there the next day at 645 AM. Daniele was my service advisor. Within 1 hour she confirmed 3 items. Parts needed to be ordered. They told me 2 days. It was. I went back & in 3 hours everything was done. I enjoyed waiting in the movie room. They had a custom coffee machine, fresh bagels & cream cheese, and later, fresh popcorn. It was a treat to be there. Everything works fine. I would go back there 100% if i ever had the need. After i talked to Travis again. Super friendly. He said his goal was to have every customer be a satisfied one. Goal accomplished my friend. Thank you More

Service appointment Richard was very informative and helpful regarding my service needs for my 2016 Accord lease. I will plan on coming back for any further services nee Richard was very informative and helpful regarding my service needs for my 2016 Accord lease. I will plan on coming back for any further services needs and or when my lease is up in May 2019. More

Professional and very organized. I bought my Pilot here 2 1/2 years ago and had a great experience with the sales people I encountered. I've been 3 or 4 times for some type of servi I bought my Pilot here 2 1/2 years ago and had a great experience with the sales people I encountered. I've been 3 or 4 times for some type of service and couldn't be more pleased . More

Keeping the customer first My time waiting was long but Brandon made sure I was kept apprised of what was going happening. He took me to the technician on my car to better expla My time waiting was long but Brandon made sure I was kept apprised of what was going happening. He took me to the technician on my car to better explain the problem and explained the charges in detail More

Good customer service It is obvious that one of my request was not fulfilled but I am satisfied with what was done. I wowuld recommend this service center to my friends for It is obvious that one of my request was not fulfilled but I am satisfied with what was done. I wowuld recommend this service center to my friends for the quality of customer service I found in this place. More