Honda of Fort Myers - Service Center

Car broke down Had to have my car towed to dealership already knew what the problem was Andrew diagnosed it to confirm gave me some options and had it fixed in a rea Had to have my car towed to dealership already knew what the problem was Andrew diagnosed it to confirm gave me some options and had it fixed in a reasonable amount of time as promised. More

Excellent service We were traveling out of state on our vacation when we experienced our engine trouble. Stressed out about what would happen, we made an appointment at We were traveling out of state on our vacation when we experienced our engine trouble. Stressed out about what would happen, we made an appointment at your dealership. Upon arrival we were greeted by Logan and Danielle and immediately had our minds set at ease. From start to finish we were kept apprised of the repair work and were notified immediately upon completion even though we live out of state. The service and professionalism we received at your dealership from Logan and Danielle was incredible, We travel to fort Myers regularly and will be sure to service our vehicle with you. Thank you for making our experience so great and for setting our minds at ease so that we could enjoy the rest of our vacation. More

Wait was a little long I thought the service was great. I just wished I had made an appointment. 2and a half hours for an oil change was an extremely long time. I thought the service was great. I just wished I had made an appointment. 2and a half hours for an oil change was an extremely long time. More

Brandon Doucette was excellent and very helpful! He had the car ready as promised, highlighted another issue, and saved me some money which dropped my bill to Doucette was excellent and very helpful! He had the car ready as promised, highlighted another issue, and saved me some money which dropped my bill to $864.44. Excellent employee! More

Good service all around Advisor has great personality, he laughed and joked when we first got there; but was very professional and straightforward when explaining the work do Advisor has great personality, he laughed and joked when we first got there; but was very professional and straightforward when explaining the work done....We also love the good movies you show, and the coffee and popcorn . Also other employees are very helpful and always accommodating, I always get close captioning for the movies since I have hearing problems....Thank you More

5000 mile service Excellent service! Great customer service! I look forward to going back. All was explained to me and questions were answered.. They even served popcor Excellent service! Great customer service! I look forward to going back. All was explained to me and questions were answered.. They even served popcorn for those waiting More

Snowbird with Recall We received the recall notice for fuel injector software update on Dec 20 for our 2018 CRV, 5000 miles. This was 1 week before we left NH for FL leavi We received the recall notice for fuel injector software update on Dec 20 for our 2018 CRV, 5000 miles. This was 1 week before we left NH for FL leaving no time to get it done due to weekend & holiday. We went to Ft Myers Honda on Jan 2, 2019 with the Honda letter and spoke with Richard Estes in service. He scheduled us the next day, advising there was a possible part replacement also that may take 2-3 hours. We left the car Jan 3, went to a nearby restaurant, came back and shortly Mr Estes advised our car would be ready soon after it was washed, a complimentary service. I can’t say enough good about this service experience at Ft Myers Honda, especially Mr Estes. Thanks. More

My expectations were met! I not only needed an oil and filter change, but also a sliding door recall was addressed plus an update on my navigation system was taken care of in o I not only needed an oil and filter change, but also a sliding door recall was addressed plus an update on my navigation system was taken care of in one visit! More

Efficient My experience at Honda was great scheduled my appointment easily and everyone there was very friendly received my maintenance in a quick and timely fa My experience at Honda was great scheduled my appointment easily and everyone there was very friendly received my maintenance in a quick and timely fashion great experience More

Good experience Good experience, check in went quickly and service was done in a timely manner. Waiting room comfortable and well appointed. Ken did a good job goin Good experience, check in went quickly and service was done in a timely manner. Waiting room comfortable and well appointed. Ken did a good job going over the work that was performed. More