Honda of Fort Myers - Service Center

Friendly staff and good service Staff helpful and friendly 😊.pleasent atmosphere. Love the movies to help make your wait more pleasant. I have used It Myers Honda for service since Staff helpful and friendly 😊.pleasent atmosphere. Love the movies to help make your wait more pleasant. I have used It Myers Honda for service since 1985. Never had a bad experience More

Slow to return car after wash Van in for service but had to order a part so i will return next week for repair. Ordered part and i paid. Was to they were washing my van. Waited 5 m Van in for service but had to order a part so i will return next week for repair. Ordered part and i paid. Was to they were washing my van. Waited 5 minutes and walked back to wash are and it was washed. Waited 5 minutes and then flagged down a service employee who asked if everything was ok. I said no and told her I'm waiting for van to be brought up and nobody was getting it. She checked around and got the keys and brought it up front. Would have waited longer if i didn't flag down the employee More

Repair Waited for diagnostic and left with item still not fixed.and price and time in getting part and installation is not aimed at customer convenience. Waited for diagnostic and left with item still not fixed.and price and time in getting part and installation is not aimed at customer convenience. More

Wait time too long. Advisor excellent Wait time too long. Service advisor very helpful. Appointments do not however seem to correspond to time available. my repair was in warranty so my Wait time too long. Service advisor very helpful. Appointments do not however seem to correspond to time available. my repair was in warranty so my rating on price is spurious. More

It was satisfactory Everything was done in minimal amount of time and to the satisfaction of my wife and me. All repairs were completed and the vehicle was cleared to ou Everything was done in minimal amount of time and to the satisfaction of my wife and me. All repairs were completed and the vehicle was cleared to our satisfaction. More

Overpriced services They wanted to charge me nearly $400 to change spark plugs... the plugs are less than $30 for all four and take 15 minutes to change. What a joke. They wanted to charge me nearly $400 to change spark plugs... the plugs are less than $30 for all four and take 15 minutes to change. What a joke. More

Recall repair. We were 20 minutes early for our appt. We sat for 4 hours for an hour and a half job. Nobody talked to us until I flagged someone down. Zach, techn We were 20 minutes early for our appt. We sat for 4 hours for an hour and a half job. Nobody talked to us until I flagged someone down. Zach, technician, checked to see the problem. After that it took an hour and a half. Our vehicle had just been forgotten. He offered us free oil change and tire rotation. Called Travis Hines, manager, the next day. He said they would give us a free oil change. Asked about another problem. He said he would call back but never did. Completely unacceptable!! More

Wow! Honda didn’t try to gouge me this time! I was taken care of promptly and my car was ready when they said it would be. Also, on this particular service visit, I didn’t feel like I was about t I was taken care of promptly and my car was ready when they said it would be. Also, on this particular service visit, I didn’t feel like I was about to get hosed. They weren’t trying to b.s. me about needing all kinds of unnecessary overpriced repairs. In the past, it happened all the time, which is why I always had another mechanic for the necessary major repairs, that Honda would charge 3x more for. More

Excellent All my concerns and questions were politely answered in a very friendly manner. I was particularly impressed with Brandon's knowledge. He was patient All my concerns and questions were politely answered in a very friendly manner. I was particularly impressed with Brandon's knowledge. He was patient and a true professional. More

Waited for Problem to be solved I waited 90 minutes to find out that a new battery terminal was loose. It was tightened for free & after this I was free to go. I waited 90 minutes to find out that a new battery terminal was loose. It was tightened for free & after this I was free to go. More