Honda of Fort Myers - Service Center

Brandon was very patient,and helpful on Friday!! Brandon, was very professional,and helpful to me ,and my son on Friday when came in for our Honda to get services Thanks Brandon for everything!! Brandon, was very professional,and helpful to me ,and my son on Friday when came in for our Honda to get services Thanks Brandon for everything!! More

Fast and reliable service Gear shifter malfunctioned and had no appointment but the great service pros took care of me quickly and effectively. In and out in about an hour. Tha Gear shifter malfunctioned and had no appointment but the great service pros took care of me quickly and effectively. In and out in about an hour. Thank you. More

Recall software update Very easy to get quick appointment. First person to meet me filled up my washer fluid. Service rep very friendly and knowledgeable. Really appreci Very easy to get quick appointment. First person to meet me filled up my washer fluid. Service rep very friendly and knowledgeable. Really appreciated complimentary car wash too. More

Danielle, Service Advisor,, was great! She listened very carefully to what I wanted to have done. She made a few recommendations for additional services, some I agreed with & approved the r She listened very carefully to what I wanted to have done. She made a few recommendations for additional services, some I agreed with & approved the recommendations. There was one recommendation I declined to have done that day. She was very thorough with her explanations before and after my car was serviced. I highly recommend her! More

Excellent Advisor Brandon did an amazing job and also explained very well my vehicle needs! Will recommend 10000% and definitely will come back for every service requir Brandon did an amazing job and also explained very well my vehicle needs! Will recommend 10000% and definitely will come back for every service required and for any other issue. More

Very pleased with my recent service on our Honda Van My service advisor Danielle Wagner was professional and helpful ... she represents your dealership well. The service waiting room was exceptionally My service advisor Danielle Wagner was professional and helpful ... she represents your dealership well. The service waiting room was exceptionally nice ... reading material or if you wanted access to a separate room with a huge screen (movie playing) More

Great Service HONDA has a great service and the crews were nice especially Brandon Doucette who made my service. Overall very great people.I would recommend my frie HONDA has a great service and the crews were nice especially Brandon Doucette who made my service. Overall very great people.I would recommend my friends and families in the future serve. More

Very detailed Ed Brooks is an outstanding service person. Very detailed. He is very helpful in description of repairs needed. I enjoy waiting. Movie and coffee is Ed Brooks is an outstanding service person. Very detailed. He is very helpful in description of repairs needed. I enjoy waiting. Movie and coffee is great. More

Worst ever I called and was told it wasn't busy and work would take about an hour and a half Got there and there were seven cars ahead of me After 1 hour. And I called and was told it wasn't busy and work would take about an hour and a half Got there and there were seven cars ahead of me After 1 hour. And 40 minutes I was handed an estimate of over $750 to change brake pads and rotors on the rear only, oil change and misc fluid changes they tried to push After pointing out that I was being charged over $150 to change two rotors which takes 5 minutes after the calipers are removed I was told he accidentally charged me for labor twice. The qote dropped to $580 just for brakes and oil change. When I asked for the rotor cost I was given two options, the cheapest was around$120 each. While work proceeded I checked three local parts stores and found them for $40 After more than 3 hours I was presented with a bill for $580 I informed Andrew that I had done the same work over20 times and could do it for $100 in parts and less than 2 hourd I said I was being ripped off and demand to see the manager. I never saw him but aftet 15 minutes a CODING ERROR was found and the bill reduced to $370 I informed all customers waiting they better check their bills and left I am contacting the better business bureau to inform them How many others people did you overcharge that day who didn't know it This is either gross incompetence or deliberate fraud IHell of a way to run a business More

Good service, thanks Great rep who gave me good advice and kept me informed! Zachary did a good job of explaining services to me and recommendations Thank you Great rep who gave me good advice and kept me informed! Zachary did a good job of explaining services to me and recommendations Thank you More