Honda of Fort Myers - Service Center

Great service The service agent was professional and knowledgeable. The waiting area was conducive to my doing some work while waiting. The work was done in a timel The service agent was professional and knowledgeable. The waiting area was conducive to my doing some work while waiting. The work was done in a timely manner. More

Checkup. Oil change Service associate was very friendly and listened carefully to me. Also showed me comfortable quarters and then honored my gift certificate happily an Service associate was very friendly and listened carefully to me. Also showed me comfortable quarters and then honored my gift certificate happily and showed me nail in my tire that was found. More

Service agent, Erik, was very knowledgeable and professional The service agent, Erick, took the time and patience to explain the work I needed to have done in a very easy to understand, professional manner. The service agent, Erick, took the time and patience to explain the work I needed to have done in a very easy to understand, professional manner. More

Oil change Everything went fine. I was checked in on schedule, everyone was friendly and helpful and I was on my way in about an hour. Tim did a great job. Everything went fine. I was checked in on schedule, everyone was friendly and helpful and I was on my way in about an hour. Tim did a great job. More

Oil change and tire rotation Great customer service! Chris did a great job making sure my car got the service I needed and he answered all my questions. Would highly recommend Chr Great customer service! Chris did a great job making sure my car got the service I needed and he answered all my questions. Would highly recommend Chris to friends and family. More

Just needed a new battery I went to the Honda dealership to have a new battery installed. I didn't have an appointment and the dealership had just moved to a new location. I e I went to the Honda dealership to have a new battery installed. I didn't have an appointment and the dealership had just moved to a new location. I expected to be treated like I was an annoying hardship. However, I was treated with respect and compassion. From the person who greeted me to my service advisor everyone was friendly yet very professional. They replaced the battery, checked the car over completely, washed it and filled the gas tank. This was done even though the car is still under warranty and they weren't charging me anything. I was impressed and I don't impress easily. The more I work with this service department the better I like them. More

Wonderful I was very impressed by the courtesy. I had to have my car taken in do to a dead battery. Even though I had not purchased the vehicle from them they w I was very impressed by the courtesy. I had to have my car taken in do to a dead battery. Even though I had not purchased the vehicle from them they were very kind and helpful. As this was unexpected I had two grandchildren with me and they were as impressed as I was with the waiting area, the free popcorn and a movie theater. My issue was resolved quickly and we were on our way. What could have been a very stressful and trying experience was made pleasurable More

Service Great customer service, new waiting rooms are awesome, quite room was real nice to make personal phone calls. Service was faster than expected for all Great customer service, new waiting rooms are awesome, quite room was real nice to make personal phone calls. Service was faster than expected for all the things being done. More

First Time At New Location I stopped in for some service on my Honda S 2000. Everything went fairly well, however, I thought the time to do the work took a little longer than I I stopped in for some service on my Honda S 2000. Everything went fairly well, however, I thought the time to do the work took a little longer than I anticipated. I do understand how these delays can happen, so I do not want to be too critical. More

Efficient and attentive Every person I dealt with was attentive and efficient. I was kept informed about where they were regarding the work on my car. The new building is att Every person I dealt with was attentive and efficient. I was kept informed about where they were regarding the work on my car. The new building is attractive and inviting. A very pleasant experience all the way around. More