Honda of Fort Myers - Service Center

Compassionate service (Danielle) Danielle was very professional and listened to my concerns. She was courteous and did not try to sell me a service that I did not need. I came for t Danielle was very professional and listened to my concerns. She was courteous and did not try to sell me a service that I did not need. I came for the 90K mileage maintenance and the experience was focus on that alone. More

Service on 2006 CRV Quick, complete and friendly. Great at keeping us informed all along the way. Had issue with timing of part arrival so arrangements were made for a r Quick, complete and friendly. Great at keeping us informed all along the way. Had issue with timing of part arrival so arrangements were made for a rental car at no expense. What a great service. Thank you Honda. By the way we are on our fourth CRV. Love them! More

Oil change Very friendly and professional service. Suggested recommended service and was not pushy on adding additional things not needed. Communicated what thin Very friendly and professional service. Suggested recommended service and was not pushy on adding additional things not needed. Communicated what things to keep an eye on for the next visit. More

No customer service. Service people walked by us for at least 10 minutes. We had to reach out to someone to find our service advisor. No system in place. Our Service advis Service people walked by us for at least 10 minutes. We had to reach out to someone to find our service advisor. No system in place. Our Service advisor made me feel like he’s doing me favor. I don’t think we’re going back here. More

Very Efficient and understanding of my needs From the phone call to make my appointment to the check out I was very pleased with every aspect. Zach Shannon was very sweet and everything he told m From the phone call to make my appointment to the check out I was very pleased with every aspect. Zach Shannon was very sweet and everything he told me was spot on. Definitely be back. Also cheaper then the quick oil change places which made me feel not just greatfful for the savings but also for the fact that a Honda dealer was working on my car. Keep up the great work and lower prices. More

Great service! My first visit Though repair was somewhat minor, I was splendidly impressed with the level of service by Danielle Wagner. If the need arises, I will My first visit Though repair was somewhat minor, I was splendidly impressed with the level of service by Danielle Wagner. If the need arises, I will definitely be back. More

New Accord from out of state towed and fixed Out of state and visiting family. Car console lit up like a Christmas tree and accelerated slowly and shifted gears with difficulty. Under HondaLink w Out of state and visiting family. Car console lit up like a Christmas tree and accelerated slowly and shifted gears with difficulty. Under HondaLink warranty car was towed to Fort Myers Honda on a Sunday. Problem diagnosed and fixed by Monday mid-morning! Drove back 1200+ miles home without incident. Thank you, Fort Myers Honda! More

Awful experience I would give this zero stars if possible. This was supposed to be a complimentary oil change because of terrible service I received before (so I was I would give this zero stars if possible. This was supposed to be a complimentary oil change because of terrible service I received before (so I was going to give it another chance)... well, I wish I hadn’t. When I got home and looked under the hood, three of the screws appeared to be missing from my air filter cover. Upon further investigation, the heads were torqued so hard that they broke them off... and just left them that way. I fixed the issue myself (including replacing the air filter) and bought new screws. I called to report the issue and never got a return call. I put the broken screws in a bag and dropped them off at the service center. Ridiculous that a technician would break three screws and not fix them. I will never bring my vehicle back there. More

Basic oil change Just a basic oil change but it was made super easy to get a ride to work using your Lyft car service. Too bad there was no way to get back via the sa Just a basic oil change but it was made super easy to get a ride to work using your Lyft car service. Too bad there was no way to get back via the same method. All good tho.... More

Quick and friendly Had to take my daughter's 2003 Accord in for the air bag recall of 3/12/19. They got me in there quickly, provided a Lyft to and from work, and were Had to take my daughter's 2003 Accord in for the air bag recall of 3/12/19. They got me in there quickly, provided a Lyft to and from work, and were courteous throughout. More