Honda of Fort Myers - Service Center

Leo and Colin were good advisors. Wish the mechanics were a little faster. I get warranty charge/time. Quicker turnover yields happier customer. Need to sell hats behind the parts co Wish the mechanics were a little faster. I get warranty charge/time. Quicker turnover yields happier customer. Need to sell hats behind the parts counter. More

Waiting to see the finance person was almost 2 hours. The whole process was over 5 hours. Won’t do it again. Same thing happened last year. The whole process was over 5 hours. Won’t do it again. Same thing happened last year. More

Neremie D. was wonderful! My family has worked with him in the past as we have two Honda vehicles. He has always made sure we are receiving proper service and c was wonderful! My family has worked with him in the past as we have two Honda vehicles. He has always made sure we are receiving proper service and checks in with us regarding updates during our visit. Thank you again for amazing care during my service appointment Neremie! More

Fast and convenient for me as I work close by. Called me with updates as needed. Notified me of a recall even before I received the notification in the mail and was able to have it done on that vi Called me with updates as needed. Notified me of a recall even before I received the notification in the mail and was able to have it done on that visit. More

Honda owners: This is a Warning for Honda owner that use or will use Honda of FT. Myers service Department. I purchase my car from Honda of FT. Myers, a 2018 Honda Accord Sport. I have been taking my car to or will use Honda of FT. Myers service Department. I purchase my car from Honda of FT. Myers, a 2018 Honda Accord Sport. I have been taking my car to Honda of FT. Myers for service since them. On the last three years I have noticed some change on service. Remember, dealers charge more than a regular car service shop, including parts and labor. What it gets to me is the amount of service charges they are including on the bill. High miscellanies charges, and a 3% credit card fee. Honda of FT. Myers send me promotional flyers with specials and discounts. Unfortunately, on my last two visit I noticed the following: first one, took my car for oil change special. I make the appointment for a special of $29.95 that show on their web page. When finish, I receive a bill for $49.95 plus tax and misc. Fee plus 3 % credit card charge. After complaint, they make the adjustment for the $29.95. On my second try, I make an appointment for balancing and rotation using a flyer with a $20.00 off from to $149.95. When the bill came, again, the bill was for $189.95. The customer service rep stated the price went up. Even when I show the flyer, they did not advise me of any price change or any additional charges. They also charge me $17.99 misc. Fee and when ask the rep stated was for the use of the machine. I thought that was included in the price of the balancing and rotation. Also get hammer with a 3% credit card fee. DO NOT TRUST this dealer service department. Use of trick advertisement to take your service. Ask first of any charges, surcharges and fees before the service is rendered. Personally, I will NOT take any of my two Honda for service there. Also, on my last two visit I requested service for a recall, they never put it on the system, never replace the part. More

If you need Honda service, DO NOT TAKE TO Honda of FT. Meyers. Dealer's price is becoming too high. Second time have some problem with Honda f FT. Meyers. Received flyer with discount capons. First one Meyers. Dealer's price is becoming too high. Second time have some problem with Honda f FT. Meyers. Received flyer with discount capons. First one at the beginning of the years for oil change. At time of payment, all priced went up in addition to credit card charges. I give a second change and when today 073124 to the dealer for 4 wheels alignment. Flyer shows regular price $149.95 and $20.00 discount. I also came for a recall. A customer service rep stated they do not have the part for the recall. I requested even that to put on the service request for proof I came for the recall. At the time of payment, the bill show a $20.00 increase in price, including an additional $17.99 for the use of the machine (NOT showing on the flyer). Honda Service Representative stated price when up. I show the flyer, stated I received last week and is the second time it happens to me, Honda of FT. Myers increase price after you request the service. They adjust price as show in flyer, the $20.00 discount, BUT still charge for using the machine $17.99. And at the end they charge me also for using the credit card FEE. Dealer's service is high in addition to the additional extra fees to put and now additional charges for using the credit card. It looks the company is using this discount flyers to bring customer to the dealer and at the end they tell you price increase to overcharge you. LAST TIME AT THIS DEALER. Will NOT recommend Honda of FT. Meyers. They also offer free cas wash, NOT Done. More

My husband and I took both of our vehicles in for service on 01/31/24. Evelyn Garcia from the service department was absolutely fabulous. She was very personable and I will ask for her everytime I have servi on 01/31/24. Evelyn Garcia from the service department was absolutely fabulous. She was very personable and I will ask for her everytime I have service in the future. If you want great service ask for Evelyn Garcia. More

The service rep. Gregg Burris is out standing to solve the problem with my 2015 Honda Accord get the part that was needed from Honda USA provide a vehicle for me for Gregg Burris is out standing to solve the problem with my 2015 Honda Accord get the part that was needed from Honda USA provide a vehicle for me for two days and back in my vehicle that’s why I rated Honda of ft Myers five stars for excellents and service. Thank you More

The service department is amazing! They always answer all my questions and get the job done quickly! I also enjoy the movie theater:) They always answer all my questions and get the job done quickly! I also enjoy the movie theater:) More