Honda of Fort Myers

Oil changs Thought all wa well even if the car wasn’t washed until I noticed that the tire monitoring system had a problem with the tire pressuring not sure why Thought all wa well even if the car wasn’t washed until I noticed that the tire monitoring system had a problem with the tire pressuring not sure why since the tires were rotated and inflated to. Factory specs will have to bring the car back and I’ll not happy about it More

Decent Experience but beware of bait and switch Overall, my experience was ok. My salesman was pleasant and accommodating. He definitely played the good cop role well during the dreaded negotiation Overall, my experience was ok. My salesman was pleasant and accommodating. He definitely played the good cop role well during the dreaded negotiation phase. One thing to watch out for with this dealership is the bait and switch. The ads, which summoned me to the dealer, on their own website and Facebook are very misleading. Not only do they not have the models that apply to the advertised deals, they do not even have any of the model year 18 inventory. (I can only speak to the Oddyssey) I will say they eventually did offer to find and bring a ‘18 unit, but it was completely sight unseen, no indication of where it was coming from and it wouldn’t get there for a couple days, which I was not comfortable with. So, I settled on ‘19 inventory with more options and paid additional out of my comfort zone. Also, I was put off by the significant costs of the add-ons offered when signing the finance paperwork. The base warranty package was about $75 extra per month, which would’ve put my already over budgeted monthly amount in a whole new tier. Lastly, as I drove my beautifully detailed van 3 miles back home, I noticed there was an issue with the A/C not working properly. I immediately took the van back to the dealer. It was in their shop for 7 days until fixed. During this time, I was given a like-model loaner at no cost and very little inconvenience, which was very much appreciated. My gripe with the service was that it took so long and my vehicle had 30+ miles put on it and over a quarter tank of fuel used and not replaced. Bottom line: unless you are made of money, car buying experiences are never great. You always end up feeling like you’ve been raked over the coals. It’s the little things and personal touches that can set a dealership apart from the rest, keep you coming back and, ultimately, recommending to a friend. I would come back to this dealer, but, realistically, only because of convenience. More

Routine maintenance Been going for many years. Always satisfied with service. Always satisfied with employees. This is the third car I have leased from them. Very happy Been going for many years. Always satisfied with service. Always satisfied with employees. This is the third car I have leased from them. Very happy More

Very professional! I will only take my CRV to Honda for service! This is a family vehicle, so I only want the best working on the vehicle to assure it’s reliable and saf I will only take my CRV to Honda for service! This is a family vehicle, so I only want the best working on the vehicle to assure it’s reliable and safe. Honda mechanics know the vehicle better than any other local mechanic, their prices are competitive, their service managers are genuine, and I have piece of mind knowing that a Honda certified mechanic worked on my vehicle as opposed to some rookie just out of school. More

Purchased 2016 Buick encore. Colt was great, easy to talk too. Answered all our questions and found him to be a down to earth guy...Ryan explained all questions we had slowly and Colt was great, easy to talk too. Answered all our questions and found him to be a down to earth guy...Ryan explained all questions we had slowly and went over items we were not sure off.... a pleasant experience...... More

Third vehicle we’ve purchased here My husband and I came into the dealership specifically to see Bob Santarelli. He has been our trusted salesperson through all three transactions at F My husband and I came into the dealership specifically to see Bob Santarelli. He has been our trusted salesperson through all three transactions at Ft Myers Honda. My husband’s lease was coming up and I suggested that we go talk to Bob. I trust him and respect his experience. He makes that happen! He’s our go to guy! Louise and Lon Kepple BONITA Springs More

Excellent Professional Service Honda of Fort Myers Service Team is professional, courteous, efficient, and helpful. Thank you! I strongly recommend this particular service departme Honda of Fort Myers Service Team is professional, courteous, efficient, and helpful. Thank you! I strongly recommend this particular service department to anyone needing work on their automobile More

The service at the dealership was wonderful The service at the dealership was wonderful everybody we came in contact with was very friendly and very knowledgeable. We really appreciated your co The service at the dealership was wonderful everybody we came in contact with was very friendly and very knowledgeable. We really appreciated your courtesy shuttle. The driver was very friendly and provided prompt service. I would recommend you provide a hands-free phone for your shuttle bus drivers. It would be a much safer operation. More

Fair Service/extreme wait times . The service was average but the wait time from when you pull up to the center to when you receive service was tooo long. . The service was average but the wait time from when you pull up to the center to when you receive service was tooo long. More

1 year service Service was efficient and my car was washed,my questions answered and I was done in an hour. Everyone was polite. See you next year. Service was efficient and my car was washed,my questions answered and I was done in an hour. Everyone was polite. See you next year. More