Honda of Fort Myers

Walked in and walked out in 4 hours with a beautiful new car Loved my sales person Scott, made time for all my questions. Nice atmosphere and friendly staff , also very clean dealership. Need to discuss the extr Loved my sales person Scott, made time for all my questions. Nice atmosphere and friendly staff , also very clean dealership. Need to discuss the extra coverages for maintainence in a different way. More

Very unprofessional and deceiving I have been a loyal Honda customer for 20 years and although I will probably continue to drive a Honda, I will never use the Fort Myers dealership aga I have been a loyal Honda customer for 20 years and although I will probably continue to drive a Honda, I will never use the Fort Myers dealership again. I visited Honda of Fort Myers in July to trade in my lease as it was up. I explained the situation to my salesman, Julio (who was fired within a week of my sale), that I was over in my mileage and would like to lease another vehicle. I understood that in order to keep my monthly payment close to the same amount, i would not be able to lease the same car, a CRV-LX, because of the overage in miles. After 3 hours of working numbers out based on what they could give me for my current car, I ended up settling for a Civic-EX. Although I was not as happy due to lack of leather and power seats, I understood that I had to settle for a lessor vehicle due to trading in a car with high mileage. After an additional 2 hours waiting for the finance department and another hour negotiating monthly payment, I left Honda with my new leased Civic. 1 month later, I receive a large bill from Honda Financial for overage in mileage, turn-in fee, and July's payment. Honda Financial stated they probably had not received check from dealership yet, but they were confused as to why I had a turn-in fee if I leased another vehicle. Brandon, from Fort Myers dealership answered my call, stated my salesman was let go and James Poole would assist me in taking care of situation. After several weeks of working with James, going back into dealership and continued phone calls stating he was working on it, I found out James relocated to SC and no longer worked there. I have now been dealing with Brandon for the last week, who has not followed through with trying to work something out, nor does he return my phone calls. I have left several messages and am now in a position to have to take off time from work to go back into the dealership to get this error worked out. I should not be responsible for any fees, especially due to overage in mileage since my salesman worked out the numbers based on the condition of my car when I traded it in. The continued promises from the employees I spoke to that were going to help resolve this is discouraging. I am hopeful that things do get resolved and I can change my review to satisfied customer, but at this time, I am far from satisfied and feel that Honda of Fort Myers is providing the lowest grade of customer satisfaction that a person could receive. More

Danielle did great The process was explained well and I was in and out quickly during my two trips to the store. Danielle gave me a call to update me on the situation, a The process was explained well and I was in and out quickly during my two trips to the store. Danielle gave me a call to update me on the situation, and she was spot on in the expected time of service and pickup time. More

Best Service Danielle is the best service advisor. Took care of me in a fast and friendly manner and I would definitely recommend. Thanks Honda of Fort Myers Danielle is the best service advisor. Took care of me in a fast and friendly manner and I would definitely recommend. Thanks Honda of Fort Myers More

Pleasant and Efficient Buying Experience at Ft Myers Honda Had a pleasant experience recently buying a new Honda Pilot from Ft Myers Honda. All negotiations were done through the internet and by email with Wi Had a pleasant experience recently buying a new Honda Pilot from Ft Myers Honda. All negotiations were done through the internet and by email with William Jenkins. He was very responsive and efficiently answered all my questions and we agreed on price before I went to the dealership. There were no surprises upon arriving, and I was through buying and trading in my used Pilot in about two hours including Randy the finance manager who pleasantly assisted in financing through Honda. I am 66 of age and have bought many cars including 4 Honda's and this was by far my most pleasant buying experience. My thanks to both William and Randy as well as Justin Dunn who is the internet director. Last but not least I think that their prices are fair and a reasonable value was provided for my trade in. More

Courteous and professional Honda of Fort Myers has some of the most courteous and professional personnel. Dave is an amazing service associate who makes sure everything goes wel Honda of Fort Myers has some of the most courteous and professional personnel. Dave is an amazing service associate who makes sure everything goes well. More

Excellent experience I would recommend Scott Ruby to my friends and family. He is very professional and courteous. It was an excellent buying experience and he helped me u I would recommend Scott Ruby to my friends and family. He is very professional and courteous. It was an excellent buying experience and he helped me understand the use of the new technology in the car. More

Excellent I came in with no appointment to get information on my recall. Danielle Wagner helped me. She ended up getting me an appointment right then. Her custo I came in with no appointment to get information on my recall. Danielle Wagner helped me. She ended up getting me an appointment right then. Her customer service was excellent. More

Excellent Excellent, I like the movies popcorn coffee nice area for kids to play while wating for cars or documents . Restrooms very clean . Very Nice showroom Excellent, I like the movies popcorn coffee nice area for kids to play while wating for cars or documents . Restrooms very clean . Very Nice showroom More

I've been a customer at Honda of Fort Myers for over ten yea rs. I love my Honda Element and I love the prompt, efficient service of my puppmobile--the vehicle that enables me to take my dogs to the vet because rs. I love my Honda Element and I love the prompt, efficient service of my puppmobile--the vehicle that enables me to take my dogs to the vet because it is so safe and easy to care for. More