Honda of Fort Myers

Honda crv I took my crv in for it's first service at 7300 miles. We went to Ohio this summer then back home to work. I asked for the tires to be rotated and was I took my crv in for it's first service at 7300 miles. We went to Ohio this summer then back home to work. I asked for the tires to be rotated and was told the service guy would make that determination. It was not done. This is my first Honda. My previous vehicles had tire rotation at every 5000 miles. I appreciate that the first service was free but .... More

Losing their touch This dealership was bought out recently and the new owners do things different from the old one. My previous lease for my 2016 Honda Civic had the war This dealership was bought out recently and the new owners do things different from the old one. My previous lease for my 2016 Honda Civic had the warranty included with the deal that I agreed to. This time I leased a 2018 Honda Civic and it was not included. I was working on my deal with my salesman and we settled on a monthly payment that I was happy with. Then when I went to sign the paperwork with the finance department I was asked what warranty program I wanted to go with and they proceeded to inform me that my payment was going to be higher than the original monthly payment that my salesman and I had agreed to. Then I had to come back another day to get my windows tinted (this was included with my package and they couldn’t fit me in). When I went back two days later to get my windows tinted and they give me my keys back, the installer did not tint the brow on the front window. My salesman took the car back and ten minutes later I got my keys again. When inspected my tint job, there was water streaks running down the outside of the windows and some of the paint job. I was done with complaining and just left. My salesman was good. But the service department needs improvement. Whenever I have taken my car in for maintenance in the past, they are very slow. Even when I make an appointment for my visit. It seems like there are too many Chiefs and not enough Indians. Get your s$$$ together Honda of Fort Myers. More

Ivan is always very professional personal kind and friendly. From the moment I leave the car at the service center the lady with the blonde ponytail is always very nice and remembers me and is very helpful. I ha From the moment I leave the car at the service center the lady with the blonde ponytail is always very nice and remembers me and is very helpful. I have worked with Ivan for several years and he is the best. Customer service just exceeds all expectations. Cost of oil change is reasonable More

Staff is very nice, car not as expected This is the second vehicle I have purchased from This same dealership that I have brought home infested with an nest of ants and/or insects. The sales This is the second vehicle I have purchased from This same dealership that I have brought home infested with an nest of ants and/or insects. The salesmen have been very nice and apologetic about this however it is a horrible pain and so disappointing. I am having my own pest control evaluate the car at this time. I do not want a new car to be “bombed”. I most likely will not purchase or lease another vehicle from this dealership due to this same problem I had 4 years apart. It is annoying to be dealing with this in a brand new vehicle. The prices are good but I don’t want to risk having an ant nest again in my next new car. I wish the property was better well kept so the vehicles in turn would be better well kept. I have been a customer here for over 10 years so it is disappointing. More

Oil change Great, fast and curtious. I was very happy with the over all experience. Especially since it was a last minute appointment I made. I would recommend t Great, fast and curtious. I was very happy with the over all experience. Especially since it was a last minute appointment I made. I would recommend this dealership. More

Awesome experience! First off, Eduardo was the salesman. He knows every detail of every car on the lot. He was quick, knowledgeable, professional, friendly. He made su First off, Eduardo was the salesman. He knows every detail of every car on the lot. He was quick, knowledgeable, professional, friendly. He made sure my needs were met promptly. More

Great Good place to buy a car nice people to do business with Mike McSweeney went out of his way to help us get a good deal Good place to buy a car nice people to do business with Mike McSweeney went out of his way to help us get a good deal More

Dave Doden Dave is a shining star as a service advisor. He is always respectful ,kind and knowledgeable. He listens to what you have to say. And tells you the Dave is a shining star as a service advisor. He is always respectful ,kind and knowledgeable. He listens to what you have to say. And tells you the truth about repairs. More

Very respectful and showed interest in this customer's They were very respectful and showed interest for their customer did everything as said they would do very helpful and caring they worked hard for me They were very respectful and showed interest for their customer did everything as said they would do very helpful and caring they worked hard for me and earned my five star rating I purchased a 2018 Honda Civic More

Service I was greeted in a friendly manner, Christopher Sutton listened intently and showed me where I could wait and gave me an accurate time of completion. I was greeted in a friendly manner, Christopher Sutton listened intently and showed me where I could wait and gave me an accurate time of completion. I was very happy with him. More