Honda of Fort Myers

Very satisfying experience with Rafael and Juan from finance department We were helped out to get better insurance coverage for our knew vehicle finance department We were helped out to get better insurance coverage for our knew vehicle More

I had a great experience this time. The staff who assisted me were helpful and made sure I found exactly what I was looking for. I especially want to highlight the salesman Ibrahim—he w The staff who assisted me were helpful and made sure I found exactly what I was looking for. I especially want to highlight the salesman Ibrahim—he was professional, attentive, and went above and beyond to help. Thank you for the excellent service! More

The staff was friendly. I received a phone from one and someone else help and the person contacted me wasn't available. I never received my contact from the dealership and a I received a phone from one and someone else help and the person contacted me wasn't available. I never received my contact from the dealership and a third party called me to verify information I was put into a car i really didn't want, Fred said this car will get approved because it's a manager special. He would not offer me more cars to look at More

We had a wonderful experience from Zoe to Andrew to the sales manager, I can’t remember his name but we loved him!! You all made us feel so welcome & we weren’t pressured into buying. We will definitely be sales manager, I can’t remember his name but we loved him!! You all made us feel so welcome & we weren’t pressured into buying. We will definitely be back for future car purchases!! More

Worked with . Marlan buying a. new SUV. 3rd SUV I bought there Went well happy with new Pilot Marlan buying a. new SUV. 3rd SUV I bought there Went well happy with new Pilot More

Was well taken care of by Zoe Richardson and support staff, it was an easy transaction. staff, it was an easy transaction. More

I wanted to buy a 2025 Civic Sport Hybrid, you called me in to make this deal. You could not, but we made a deal on a 2024 Accord Hybrid. Please, if you cannot keep your word on a deal don't hassle the cu in to make this deal. You could not, but we made a deal on a 2024 Accord Hybrid. Please, if you cannot keep your word on a deal don't hassle the customer to wasting their time. More

Great people . good service . If you wanna save your time - get a deal here. Thank you Honda . good service . If you wanna save your time - get a deal here. Thank you Honda . More

Disorganized, at least 4 people met with us. Nobody gave me a business card so names were always in hiding. The individual (Rafael) who made the dealership appointment was not made available to Nobody gave me a business card so names were always in hiding. The individual (Rafael) who made the dealership appointment was not made available to me but Jose went to confirm details with Rafael. Misrepresentations: When Jose started to review my trade in and purchase details which were established verbally between Rafael and me. I was trading in a lease end 2023 Ridgeline for 2026 CRV-EXL. Rafael sent me a text showing a c/w VIN# white 2026 CRV-EXL. Jose then spent almost a hour trying to convince me a 2026 was identical to a 2025. Of course that is not truthful. Wheel rims are different and the CRT is 2” smaller on a 2025 just to name two very obvious differences. I’m sure Honda has a bigger list. Then Jose tried to convince me the $499 monthly lease payment was fair. What else would it be, unfair? We were now 3+ hours into this discussion/badgering. Dishonest: Jose then said it was a honest mistake by Rafael and asked me to find a way to overlook the deceitful act. I was working with another Honda salesmen and I now have tell him about this fiasco as I was working on a 2026 with him. My wife was with me and this experience was anything but enjoyable. 3:45 to 8:15. So I decided to lease the 2025. Jose offered wanted to give us something to make it better. We settled on a passenger window tint. Jose has not called or made arrangements to get this done. I can also say this is the worst end of sale program, I’ve ever experienced. No body spent any time to go over the CRT features. Setting up GPs, etc, etc. NOTHING. SHAMEFUL. Finally, the lease package, which required at least 32x2 signatures was not reviewed by us with Alejandro Arochena. Upon reviewing it today, it looks like I asked Morgan Insurance for an insurance quote and authorizing them to pull my credit. Which I did not request or want. I am seriously thinking about hiring a lawyer to review these contracts and determine if there are liability issues. I plan to contact the BBB. Worst experience in my life. More

Very friendly. . But miss leading. made it sound like all these benefits were included, but never was told the price of ad on's! $22K car turned into a $39K car. Did . But miss leading. made it sound like all these benefits were included, but never was told the price of ad on's! $22K car turned into a $39K car. Did go back and trimmed the fat off.. but still came in at $32K. More