Honda of Fife
Fife, WA
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Routine visit Got an oil change done. Got checked in right away, the wait was normal length for a dealership, and the service writer communicated with me in regard Got an oil change done. Got checked in right away, the wait was normal length for a dealership, and the service writer communicated with me in regards what would need to be done in the near future. Will continue to have my vehicle serviced there. More
review always polite and knowledgeable. Service is done in a timely manor. Not pushy about add-on products and services. Love the popcorn and cookies too! always polite and knowledgeable. Service is done in a timely manor. Not pushy about add-on products and services. Love the popcorn and cookies too!! More
Derek was phenomenal! Derek asked us what our desired monthly payment was, and made zero pushes for us to increase that amount. He found us awesome options, and was also re Derek asked us what our desired monthly payment was, and made zero pushes for us to increase that amount. He found us awesome options, and was also really fun to hang out with! We have browsed at places before where we eventually encountered the dreaded “closer”, but we’re so happy when Derek took care of us from start to finish. And Jay in financing was easy to work with too. Not to mention the extra special touches before we left. While waiting on paperwork, Derek recommended some great outdoor spots and beautiful drives that we will be sure to enjoy in our new car!!!! Thank you Derek, Jay, and Denarius in service, who recommended we speak to Derek. (Bonus: they even took our very un-tradeable vehicle off of our hands! Yay!) THANK YOU! More
Excellent manners and cuidance All employees of Honda Fife are well trained to treat the customers well and they well known what are doing well to the every customers as well All employees of Honda Fife are well trained to treat the customers well and they well known what are doing well to the every customers as well More
Professionalism and proper client handling Was upgrading from Fit16 to CRVex18..The whole thing didn't get through the 1st day but we worked to the last minute.They didn't have the colour I wa Was upgrading from Fit16 to CRVex18..The whole thing didn't get through the 1st day but we worked to the last minute.They didn't have the colour I wanted at the location but they handled it so professionally that waiting wasn't an option... They later called me to go pick up my car sooner than I had anticipated... Kudos More
Got my keys replaced Dropped my car off via Tow truck Friday; Picked up Tuesday. Was notified of expected wait time, and updated on completion. Price for a new key fob Dropped my car off via Tow truck Friday; Picked up Tuesday. Was notified of expected wait time, and updated on completion. Price for a new key fob was, unfortunately, non-negotiable, but certainly less than a brand new set. More
I’m a grouch! I’m admitting I am hard to get along with and rather anti social. However even when I growled at the people helping me Honda personnel treated me well I’m admitting I am hard to get along with and rather anti social. However even when I growled at the people helping me Honda personnel treated me well. When they had inadvertently damaged a part on my car they replaced it no questions asked and they always do a thorough inspection when I have the oil changed this results in me saving a lot of money by capturing the problems early. Speacial cudos to Jeff and Dani More
Knowledgeable and Efficient When we arrived at Honda of Fife we decided to just start walking through the lot. A salesman quickly approached so we didn't have to wait for assista When we arrived at Honda of Fife we decided to just start walking through the lot. A salesman quickly approached so we didn't have to wait for assistance. As soon as I told him what I wanted in a car he immediately knew where to go on the lot. I found what I wanted and we took a test drive. He worked very hard to get me the payment structure I felt comfortable with so the deal was made. He also went out of his way to provide a short ride to my husband to pick up his car from a detail shop while I finalized the deal. Above and beyond is the description I think of. I'm a loyal Honda owner and I appreciate and recommend Honda of Fife. More
Friendly and efficient service Provide excellent service and explained importance of the required service to have vehicle run efficiently. She greeted friendly and the service was Provide excellent service and explained importance of the required service to have vehicle run efficiently. She greeted friendly and the service was done earlier than promised time. More
Great new car warranty They have a superior lifetime warranty for new cars. Standard warranty for used cars. There were a few snags but they were corrected quickly. The only They have a superior lifetime warranty for new cars. Standard warranty for used cars. There were a few snags but they were corrected quickly. The only thing preventing a five star review is the lack of knowledge on how to use the features on my new car, he was unable to help me figure out how to use it. And failed to wash the outside of the vehicle after replacing the windshield. More