Honda of Escondido
Escondido, CA
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So far I’ve received fair and courteous treatment here. I had to wait a little long one time for a simple operation, but when I mentioned it, did not happen next time. I had to wait a little long one time for a simple operation, but when I mentioned it, did not happen next time. More
Awesome!!they are so professional and thorough! Waited a decent amount of time but they explained everything. They even talked about the pricing ahead of time! decent amount of time but they explained everything. They even talked about the pricing ahead of time! More
Came in for B1 service (oil change, tire rotation, and detailed inspection). I paid extra for the tire rotation and noticed on the final paperwork "no rotation" -- after I got home. Called and had to spea detailed inspection). I paid extra for the tire rotation and noticed on the final paperwork "no rotation" -- after I got home. Called and had to speak to several people before resolving issue. They finally explained that the front tires were slightly better than the rear ones, so no rotation was needed. They offered to refund the tire rotation cost *and* put me down for a free one the next time I come for service... Which is nice, but I'm still frustrated that they didn't inform me when the work was complete and charge accordingly. I will add that everyone I spoke to wear very courteous and polite... but the customer shouldn't have to catch things like this! More
Absolutely Great friendly staff, Jose help me to get new parts for my car 🚗 also all the service was done very quickly nice Job, I absolutely recommend parts for my car 🚗 also all the service was done very quickly nice Job, I absolutely recommend More
Got in and had the work done as expected. What I appreciated was that the air filter was due to be changed but they said it was clean and did not need it. They could have swapped it out, charged me appreciated was that the air filter was due to be changed but they said it was clean and did not need it. They could have swapped it out, charged me and not say anything but they were great about saving me some money. More
Excellent customer service, auto service, and thorough on the service. Plus, very reasonable rates. They know what they are doing and are honest. I always take my 2004 hybrid to this dealer for service. the service. Plus, very reasonable rates. They know what they are doing and are honest. I always take my 2004 hybrid to this dealer for service. More
Great service. People are very friendly and efficient. First visit, but call them again if needed. They employees were all very helpful. They kept me informed of their findings and recommendation s. First visit, but call them again if needed. They employees were all very helpful. They kept me informed of their findings and recommendation s. More
Paul was straight to the point which I really appreciate as far as the sale went. The inside of the car was not as clean as I liked but that was the least of my worries since I have 2 messy boys anyway. as far as the sale went. The inside of the car was not as clean as I liked but that was the least of my worries since I have 2 messy boys anyway. More