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Honda of Escondido

Escondido, CA

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rated
267 Reviews

1700 Auto Park Way

Escondido, CA

92029

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Showing 267 reviews

April 24, 2021

Long wait for delivery. Attempt to upsell accessories and making me wait for manager back and forth was disappointing. Ban jab nah jab JSU jeh More

by Mrb2093
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel and Jorge were great. , Sean Weaver
Apr 27, 2021 -

Honda of Escondido responded

Hello, We take our customer feedback very seriously, and I would appreciate the opportunity to speak with you to address your feedback further. Can you please send your preferred contact method to me at howen@penskeautomotive.com? I look forward to hearing from you. Hilary Owen Management Team Honda of Escondido howen@penskeautomotive.com

April 23, 2021

Paul Najor was professional and not pushy. Becky in finance was detailed and knowledgeable. Paul made the whole experience enjoyable and I will be back. More

by OC Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Najor, Becky Bevell
Apr 24, 2021 -

Honda of Escondido responded

Hello Patrick, At Honda of Escondido we would like to thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear that Paul and Becky were able to make this possible for you. Thank you for choosing Honda of Escondido and we look forward to seeing you again.

Apr 24, 2021 -

OC Patrick responded

You have a great Team, and I will be calling Paul in the near future. Thank you.

April 23, 2021

Paul met with me and was a bit standoff-ish from the start. I did not feel very accommodated until the pen hit the paper and I accepted the terms of the sale. Richard in finance was a bit pushy and init More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul, Richard, Jorge , Sean Weaver
Apr 24, 2021 -

Honda of Escondido responded

Peter, I appreciate your feedback regarding your initial experience and the level of customer service provided. Given the opportunity, I would like to speak with you about your experience. Please email me at howen@penskeautomotive.com. Thank you, Hilary Owen Management Team Honda of Escondido howen@penskeautomotive.com

Apr 24, 2021 -

Peter responded

Sure, I will send you an email.

April 14, 2021

Paul Najor was extremely helpful through out the process and will definitely recommend him and this dealership to our friends and relatives. Very satisfied with service provided. Extremely happy with our pu More

by maritesm20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 15, 2021 -

Honda of Escondido responded

We really appreciate your shout-out and great feedback about our Sales Team at Honda of Escondido. We strive to do all we can to help out our customers, and that means really listening to you so we can match you with the right car. Ride the wind in your new one!

April 12, 2021

Awesome Place, people Professional ServicesFix my car Awesome Place, people Professional Services Fix my car Awesome, explained very vell, not over dell unnessary thing, checking every where My car and More

by dk49ers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Awesome Place, people Professional Services , Sean Weaver
Apr 13, 2021 -

Honda of Escondido responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Service Department at Honda of Escondido, and we hope that you will continue to visit us!

April 10, 2021

Always have a great experience with the service department headed by Tony. Very knowledgeable. Got the repair done as promised on time and kept me informed every step of the way. Thanks More

by waltaleshire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in the service department
Apr 12, 2021 -

Honda of Escondido responded

Thank you for the wonderful review of our Service Department! We appreciate you taking the time to mention Tony. We will be sure to pass along the kind comments. We hope to see you back at Honda of Escondido for any future service needs.

April 10, 2021

The service person had excellent communication skills it was great working with him. He kept me informed about what was going on with my car make sure to let me know more than once when it would be done More

by Llocklear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
Apr 12, 2021 -

Honda of Escondido responded

Thank you for the great review! We appreciate you taking the time to share your experience with our Service Department. Please come back and see us at Honda of Escondido for any future automotive needs.

April 04, 2021

All the staff were very kind and knowledgeable. I'm glad I went there for service. David Fybel took great care of my car! Great guy! More

by bmadis007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fybel, Sean Weaver
Apr 05, 2021 -

Honda of Escondido responded

Thank you for the excellent review! We are so pleased to learn that David made sure your car was in top-notch condition. If Honda of Escondido can be of future service, please be sure to let us know.

April 02, 2021

Friendly but the only give $400 off the price of the used truck. Well,well,well, I need to write twenty five words to submit. More

by Done
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 03, 2021 -

Honda of Escondido responded

Thank you for sharing your review and feedback. Let us know if there is anything else we can help you with. We look forward to working with you again.

March 28, 2021

David gave me an honest estimate and saved me $295! The work was completed while I waited in the comfortable lounge. Very friendly receptionist, too! More

by mary60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Mar 29, 2021 -

Honda of Escondido responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department, and with the help of David. We value your business at Honda of Escondido!

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