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Honda of Downtown Chicago

Chicago, IL

4.1
221 Reviews

1111 N. Clark St.

Chicago, IL

60610

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Showing 221 reviews

April 24, 2023

Service staff Fred is fantastic and overall the service I’ve received over the last 5+ years has been great. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Borek
April 24, 2023

Fred Borek, my service advisor, was effective in receiving my vehicle and making sure the mechanical issues my vehicle presented were diagnosed. He promptly sent an email for my authorization so the More

by Jorge Gallardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Borek
April 24, 2023

My wife and I have been having our 2015 Accords (we each have one) serviced at Downtown Chicago for years, most recently last Saturday, mostly with Darrius as our service rep, and we've gotten excellent ser More

by Wejzak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrius Dorsey
April 24, 2023

Courteous staff, Great salesman was very professional. I also like use of technology and service dept. More

by dcole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Karim, Fred Boclair
April 24, 2023

Went for a Saturday morning service appointment. Staff was super friendly and very nice to talk to. Provided the in detail information on the services being performed and was nice enough to book a L More

by chethanappaji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atif Syed
April 24, 2023

Is a great location, we used to live on Clark, just a few steps from the dealer, now even though we moved to Oak Park IL, the service here is great, I'll keep coming back here More

by jmo9227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrius Dorsey
April 24, 2023

Their service was spectacular… Darrius was of good help to me and i will always always come here to get things fixed… He was so patient and took care of everything… More

by Vera
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darrius Dorsey
April 23, 2023

Glenn W was a life saver! He is professional, courteous, and very patient! I came very stressed out and he helped me immediately. The facility is clean and everyone is friendl More

by Lmarren1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn WILLOUGHBY
April 23, 2023

The team and specially my advisor are polite kind professional and they know what customer needs More

by Mohsen.hosseinzadehtaher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrius Dorsey
April 23, 2023

Amazing customer service. Got me in & out quickly enough to arrive to my next destination. More

by sduarte5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darrius Dorsey, Eric Whittaker, Fred Borek
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