Honda of Downtown Chicago

My wife and I have been having our 2015 Accords (we each have one) serviced at Downtown Chicago for years, most recently last Saturday, mostly with Darrius as our service rep, and we've gotten excellent ser have one) serviced at Downtown Chicago for years, most recently last Saturday, mostly with Darrius as our service rep, and we've gotten excellent service. Darrius is highly knowledgeable and attentive to detail and communication. Thanks! More

Courteous staff, Great salesman was very professional. I also like use of technology and service dept. I also like use of technology and service dept. More

Went for a Saturday morning service appointment. Staff was super friendly and very nice to talk to. Provided the in detail information on the services being performed and was nice enough to book a L Staff was super friendly and very nice to talk to. Provided the in detail information on the services being performed and was nice enough to book a Lyft service to my home and back to service center until car was serviced. Overall very happy with the service. More

Is a great location, we used to live on Clark, just a few steps from the dealer, now even though we moved to Oak Park IL, the service here is great, I'll keep coming back here few steps from the dealer, now even though we moved to Oak Park IL, the service here is great, I'll keep coming back here More

Their service was spectacular… Darrius was of good help to me and i will always always come here to get things fixed… He was so patient and took care of everything… to me and i will always always come here to get things fixed… He was so patient and took care of everything… More

Terrible service. The advisor tried to charge me $99.99 twice. The website lists oil change for $69.99 and giving a $20.00 discount. It took 4 hours for an oil chan The advisor tried to charge me $99.99 twice. The website lists oil change for $69.99 and giving a $20.00 discount. It took 4 hours for an oil change. I was never updated on a progress or what might be needed and I had to text and call. The advisor order a ride for me and a driver never came but it was showing that I was dropped off. They ordered a part without asking me and told me to come for it next week before I picked up my car. I didn’t receive the report of complimentary inspection. Horrible experience. More

Glenn W was a life saver! He is professional, courteous, and very patient! I came very stressed out and he helped me immediately. The facility is clean and everyone is friendl He is professional, courteous, and very patient! I came very stressed out and he helped me immediately. The facility is clean and everyone is friendly and knowledgeable. I am a life long customer. More

Excellent service from Darrius who listened to me and the services i needed for my car. services i needed for my car. More

The team and specially my advisor are polite kind professional and they know what customer needs professional and they know what customer needs More

Amazing customer service. Got me in & out quickly enough to arrive to my next destination. Got me in & out quickly enough to arrive to my next destination. More