Honda of Downtown Chicago

Customer service was poor, no respect to customer, service representative was rude, there are oil stains on engine n under the car service representative was rude, there are oil stains on engine n under the car More

Fred in the service department is amazing, he really was a good help and went above and beyond to give me excellent service. a good help and went above and beyond to give me excellent service. More

Friendly knowledegable, experienced, understanding of client needs, comfortable accommodations while waiting with reasonable time for repairs updates client needs, comfortable accommodations while waiting with reasonable time for repairs updates More

Fred was absolutely fantastic. A true professional who clearly communicated through out the buying process. A true professional who clearly communicated through out the buying process. More

They were not pushy, Super friendly And accommodating. We left happy and feeling good about our purchase We left happy and feeling good about our purchase More

They stay busy so make sure you're not in ant kind of rush to be somewhere! But they are very kind! rush to be somewhere! But they are very kind! More

Tracy was great! Very friendly and attentive. Answered all my questions and worked with me to find a car that was perfect for me. Very friendly and attentive. Answered all my questions and worked with me to find a car that was perfect for me. More

I had a good experience here. The staff was nice and the work was fine efficiently. The staff was nice and the work was fine efficiently. More

Moving from one lease to a new lease on a different car was extraordinarily easy, at exactly the price point I expected. The sales person, Tracy, kept me well informed about about inventory (I wanted a spe was extraordinarily easy, at exactly the price point I expected. The sales person, Tracy, kept me well informed about about inventory (I wanted a specific model in only one of two colors) without being constantly in my inbox or phone message. Everyone was quick, competent, and pleasant. More

Good service and no real issues. Just wish they knew I had a lease and don’t want to spend too much on service in the next year, as it’s such low mileage Just wish they knew I had a lease and don’t want to spend too much on service in the next year, as it’s such low mileage More