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Honda of Downtown Chicago

Chicago, IL

4.1
219 Reviews

1111 N. Clark St.

Chicago, IL

60610

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Showing 219 reviews

May 02, 2023

The appointment took 4 hours, which is frankly too long but the customer service was nice. More

by Sehar.mudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrius Dorsey
May 02, 2023

Eric Whittaker has been our adviser for many years. He is always very professional and courteous and gives us good advice/information about our vehicle service. We highly recommend working with him and More

by Andrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Whittaker
May 02, 2023

Very unprofessional staff. The service was horrible and they left my car in a worse condition. Will not be returning. More

by sdelatorre39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joel Adames
May 01, 2023

I always have a good experience here I bring both of my Hondas here for service. Darius does a great job of getting me in and out and keeping me informed on the status of my vehicles. More

by Williamstodd3
Recommend Dealer
Yes
Employees Worked With
Joel Adames, Darrius Dorsey
May 01, 2023

The amenities for waiting for service are poor compared to other dealerships. I understand it’s a downtown location and space is limited. More

by Mjszczepanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
May 01, 2023

This dealership is very clean! Customer service is great! I was treated with respect and wasn’t push into just buying any car! More

by Moshay6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Peblanski
May 01, 2023

Gary was very helpful and took time to explain what was being done on my car. More

by naq23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wilson
May 01, 2023

Great service I enjoyed my time. Glen was amazing and helpful. Appreciate my guy for real More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen
April 30, 2023

Very friendly staff, beat the time they quoted, great location within the city, i would definitely go back More

by msmolinski77@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrius Dorsey, Eric Whittaker, Fred Borek
April 30, 2023

It took 9 hours to change my oil and they found a nail in my tire and said it would take 2 more hours to fix that. More

by Alysona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Elliott
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